Good product but I'll never buy from their website again. The eyedrops are expensive and were slow to be dispatched, took a long time to be delivered and were sent in a thin padded envelope inadequate... Ver mais
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Leia as opiniões dos outros
Have to distinguish the product from the seller/service here. Both deserve 5 stars, but what I bought was not produced by The Body Doctor. It was a pair of Mountain View aviator sunglasses by... Ver mais
I received my eye drops promptly. They have made such good difference to my bletharitus/dry eye
I have been buying a number of products from The Body Doctor during Covid to the present. From face masks to eye masks, from eye drops to MacuPrime and have found every product to be of high quality.... Ver mais
4,6
Excelente
105 opiniões
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Haven't received my order
Haven't received my order, placed 28th December, and no contact despite messaging
2 de janeiro de 2025
Good proudct good service
25 de novembro de 2024
Great Products Great Service
I have been buying a number of products from The Body Doctor during Covid to the present. From face masks to eye masks, from eye drops to MacuPrime and have found every product to be of high quality. My husband swears by MacuPrime and has noticed a distinct improvement in the quality of his vision and I am now taking them as well. The service is great and delivery on time.
3 de dezembro de 2024
Item was dispatched promptly
Item was dispatched promptly at a reasonable cost. And it included a returns label which is a rarity these days.
25 de novembro de 2024
Nice and responsive customer service
Nice and responsive customer service. Like the eye doctor products and reasonable pricing.
29 de outubro de 2024
Bought ZocuShield for my dry eye and it…
Bought ZocuShield for my dry eye and it has really helped reduce my symptoms. My only comment would be that the syringe style applicator is a bit excessive.
29 de outubro de 2024
I have sent four emails to the company…
I have sent four emails to the company to express my dissatisfaction with the Biodegradable Eyelid Wipes. Upon opening the packages, I discovered that several of the wipes were completely dry. Despite my repeated attempts to contact customer service, I have not received any response. Considering the cost of these wipes, I am disappointed with the lack of quality control and customer support.
19 de outubro de 2024
Opinião espontânea
Resposta da The Body Doctor
Hi Rosemary,
I am terribly sorry for your experience with our product. As our eyelid wipes are made in batches, sometimes there can be a misfill of the solution causing some wipes to be dry. I would, of course, be happy to offer a full replacement for you. Please could you confirm the batch number of the eyelid wipes so we can report this to the manufacturer? In the meantime, our main contact number is 01484 868 816 (option 1) and our main contact emails are customerservices@the-body-doctor.com or sales@the-body-doctor.com if you could confirm the best address to send the replacement wipes out to? I can assure you that our customer service team aim to respond to all queries within 48 hours and all mailboxes are checked regularly including junk folders. Once again, I do sincerely apologise for the delay in responding to you via email and I understand this is incredibly frustrating for you.
I have used the product previously so…
I have used the product previously so my purchase was for a replacement. The item arrived promptly and is perfectly satisfactory.
30 de setembro de 2024
Prompt delivery
Prompt delivery. Item does what it should and seems well made.
26 de setembro de 2024
This COMPANY HAVE ALWAYS BEEN VERY…
This COMPANY HAVE ALWAYS BEEN VERY HELPFUL. GOODS DELIVERED ON TIME AND WELL PACKAGED.
25 de setembro de 2024
Easy to order and fast delivery
Easy to order on website and correct products were delivered very quickly
16 de setembro de 2024
Great customer service
Great customer service. arrived on time. Highly tecommend
16 de setembro de 2024
Good service.
9 de setembro de 2024
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