Bad quality of product. Size/fitting is not good. Also beside shipping costs you have to pay an additional amount for customs. They do not inform you beforehand. Or respond to e-mail.
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Leia as opiniões dos outros
I ordered a gift from the shop for father's day and there was a bit of a hiccup along the way. I reached out to the customer service team and Tim went above and beyond to solve my issue within 24 ho... Ver mais
As an addition to a gift hamper for a colleague who was leaving, I began to panic when my order hadn't arrived. I emailed to see if I could have an eta, and it unfortunately looked like the order had... Ver mais
The Gift Project were able to chase my delivery with the courier concerned, and it was finally delivered to me on 12.10.25. The Gift Project are a great retailer and the Christmas sack is really go... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Gift Project is a family-run business with a big love for meaningful, personalised gifts. Every order is made with care, and wherever possible, we work with other small local creators to bring unique designs and products to life. From custom clothing to thoughtful keepsakes, we focus on quality, creativity and making every gift feel personal. As a family team, we pride ourselves on friendly customer service, attention to detail, and supporting our local creative community. Whether it’s for a birthday, Christmas, Father’s Day or just because – we’re here to help you give gifts that are made with heart.
Informações de contacto
Leicester, Reino Unido
- help@the-gift-project.com
- the-gift-project.com
3,8
Bom
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DO NOT USE THIS COMPANY - Ordered an item on 31/5/25 for Father’…
Ordered an item on 31/5/25 for Father’s Day Emailed on the 9th June checking if item would be received in time I got a reply of yes
Emailed Saturday 14th of June saying I was disappointed with a reply saying it got delivered on the 6th of June. The item has never been received. Why would I chase the item on the 9th if it had been received on the 6th…. They said check tracking with Amazon shipping which says there is no parcel with the tracking ID
Feels like I’ve been scammed by this company
31 de maio de 2025
Opinião espontânea
Father’s Day present still not arrived…
Father’s Day present still not arrived the day before and no contact back from customer services.
14 de junho de 2025
Opinião espontânea
Ordered a cushion for Father’s Day…
Ordered a cushion for Father’s Day which has not arrived have tried to contact them in many ways and have received no communication back from them absolutely disgusting company don’t touch them!!!
11 de junho de 2025
Opinião espontânea
Awful Communication
Awful Communication, my parcel for father's day hasn't arrived in said time, tried to contact on many platforms and emails and no replies at all. Disgusted and so annoyed as it's my partners first fathers day!
Do better!
11 de junho de 2025
Opinião espontânea
No confirmation email or contact…
No confirmation email or contact whatsoever. Sent an email to ask where my.order was as I'd been charged but it hadn't showed up on my profile on their website, no reply. Sent another email, they replied asking for order number.ber which I hadn't received because no confirmation email. Order finally came and the box is barely half full. Looks abysmal to be honest. Not half the sweets in it that are pictured. Ashamed to gift this for fathers day.
4 de junho de 2025
Opinião espontânea
I ordered a Father’s Day vest last year…
I ordered a Father’s Day vest last year and it arrived super quick considering it’s a personalised item. If I could upload a photo I would. Great quality of the print and the item. Highly recommend!
23 de junho de 2024
Opinião espontânea
They pay lip service to customer care
If I could leave a zero I would. I ordered a penguin cushion for a gift. Not received. Contacted company. Said will send another. Still not received. Now ignoring emails. Disgusted at their customer service. I wish I had read their 2 star reviews before ordering. I definitely would not recommend this company.
7 de fevereiro de 2025
Opinião espontânea
Shocking
Shocking.
I bought a birthday T-Shirt and gift Hamper. The gift Hamper on the pictures had a small bottle of wine, chocolates etc and was nicely presented in a wicker basket.
When it came I received the T-Shirt and an empty wire basket with some brown paper stuffed in it.
When questioned this I was told I needed to choose the items for the Hamper ( I saw no option for this) . No offer to help rectify the situation.
In the end I paid £30+ for a cheap t shirt and a wire basket
28 de setembro de 2024
Opinião espontânea
Full of AI generated images
Full of AI generated images, it's disgusting. With no physical store.
It's likely nothing but a basement server connected to Chinese sweat shops.
This website is not suitable for humans.
6 de outubro de 2024
Opinião espontânea
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