ABSOLUTE SCAM. Do not buy a membership. They con you with all these services on offer. The reality is half and not available. When I signed up the salon services were available weekly. 2 weeks later... Ver mais
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Leia as opiniões dos outros
Well its been 7 months and I haven't received my prepaid treatment. I've basically spent money to not get the service I paid for and for my refund request to be ignored. There's a name for it and its... Ver mais
Total SCAM please do not deal or buy anything from this company they owe a lot of their client money. Around March 2026 they disappeared and stop communicating with anyone don’t trust their 5 stars th... Ver mais
I absolutely loved my time at The Gloss! My body feels completely smooth and soft, the wood therapy did its job! Separately the interior was beautiful, everything was well put together, the staff were... Ver mais
Informações sobre a empresa
Escrito pela empresa
Luxury health and wellness clinic The Gloss is the go-to haven for women with every skin type and tone, located in the heart of retail district Knightsbridge on Walton Street, London. The female-founded wellness hub boasts a wealth of NHS-qualified doctors, pharmacists, physiotherapists, psychiatrists and nutritionists, marrying the opulence of Knightsbridge, with the results of Harley Street.
Informações de contacto
79 Walton Street, SW3 2HP, London, Reino Unido
- the-gloss.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lady Jo will see me again 😍
My best eyebrows yet, and the room had such a relaxing aura 😍 Lady Jo is gonna see me again!
Fantastic
The service was absolutely splendid. I was attended to by madeline who made this experience what is was for me. Will definitely be coming back
I had a great time at The Gloss
I had a great time at The Gloss. The staff was lovely and very experienced. Highly recommend!
Beautiful experience
Amazing service, love the ambience and the interior. The staff are very friendly and accommodating it enhanced my overall experience in visiting the clinic. I most definitely will be back again.
Amazing experience!
I came in for a mens facial and massage. The staff were super polite and the interior of the shop extremely clean. I will be booking an appointment every other week!
Absolutely love my lashes
I can’t express how happy I am with my lashes. I got my lashes done for the first time and I am Absolutely in love with them. The customer service was nothing short of amazing and will be bringing a friend next time!
Friendly staff and nice interior
Friendly staff and nice interior! I highly recommend the mens facial.
An amazing clinic with a plethora of…
An amazing clinic with a plethora of treatment options. The staff are very knowledgeable in their different areas. I did my lashes here and the beautician Beata had decades of experience and was able to advise me on the right style and length for my eye shape. I’ve always had short lashes and she’s one of the only few people that was able to transform my lashes completely 😍
Highly recommended for professionalism, cleanliness, great atmosphere and relaxation! I could give SIX STARS if I could!
The Gloss is the best!
The Gloss is the best!
Lovely customer service and place looks amazing...Would definitely recommend.
Lashes
Honeslty I can’t thank The Gloss enough!
I got my lashes done for the first time and it’s safe the say that I won’t be going anywhere else
I’ve received so many compliments on my lashes and the experience from walking in to leaving was like none other
Thank you The Gloss!
Great lash tech and lovely experience
Great lash tech and lovely experience! (The shop looks good too)
The best Hydrafacial!
I had a Hydrafacial. It’s been a busy month, my skin needed some TLC and this is exactly what I needed! I left with hydrated and glowing skin.
The staff were patient and attentive to my needs. Also loved the interior, very refreshing and clean.
A friend's business is owed £3000 for…
A friend's business is owed £3000 for work completed satisfactorily, awful example of how to run a business whilst jeopardising others.
Vile behaviour
Had building work for over £3000 done and refusing to pay the small business they used.
Doesn’t pay suppliers
Unfortunately this girl doesn’t pay the small businesses she owes money to. She owes more than £3000 to my dad’s business for the work he has done for them. Please consider this when choosing this clinic. If it was your own family I’m sure you’d feel just as infuriated.
Amazing customer service at the gloss
Amazing customer service at the gloss! I had my lashes done and the lady was very helpful. The interior is beautiful.
I will definitely be back again for other services!
Facial review
I got a facial done here. I wasn't sure of what I wanted to begin with, but the staff were well informed and helped me with my decision. The service was great overall, and the beautiful interior and location added a nice touch.
Amazing first Laser Hair Removal…
Had my first Laser Hair Removal appointment this week and Valeria made me feel soo comfortable. Was really nervous but she talked me through everything, such a good experience; looking forward to my 2nd session 😊
I had the best experience
I had the best experience, been a while since I’ve felt that relaxed. From the staff to the service. Will defo be back soon if my pocket allows me!
I have been experiencing hair loss for…
I have been experiencing hair loss for quite a long time now and decided to go to the gloss for a ‘PRP treatment’. After just a few weeks the results have been mind blowing!
I am very happy with the results of my treatment and believe anyone experiencing hair loss should try this out ASAP!
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