The Team today was such a lovely positive uplifting experience they radiated warmth were clear with all the information 5 star service from people who really care. Customer service was 5 stars I... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
They didn’t even contact me but made an uninformed decision to do nothing who’s is fair enough, but show no interest what shows no interest what so ever. Now 9 days later the key tooth has loosened a... Ver mais
A empresa respondeu
they rang me and a very sympathetic man listened and told me he believed I had a good claim. he promised to put my case with a firm of solicitors, hopefully local to me. raised both my spirits and hop... Ver mais
A empresa respondeu
The lady who took my call was very polite, explained everything perfectly, was patient and listened. I was redirected to a solicitor straight after my call. They took a lot of detail and were very und... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are industry-leading experts here to make claiming medical negligence simple and to get you the maximum compensation you deserve. We'll Call, We'll Listen, We'll Help
Informações de contacto
Albert Hill Street, M20 6RF, Manchester, Reino Unido
- the-medical-negligence-experts.co.uk
4,5
Excelente
742 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nathan was very helpful and respectful…
Nathan was very helpful and respectful when taking my call.
24 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you for your kind feedback. We're so pleased to hear that Nathan was helpful and respectful when taking your call. We'll be sure to pass your lovely comments on to him. Thank you for taking the time to share your experience.
Best wishes,
Hafsah
Resposta da The Medical Negligence Experts
Thank you for your kind feedback. We're delighted to hear that you found our team helpful and understanding. We appreciate you taking the time to share your experience and are pleased we could assist you.
Best wishes,
Hafsah
1/5 Stars
1/5 Stars
"I started a medical negligence claim with them over four months ago after they officially decided to take my case. Since then, all I have received is a complete runaround. After initial promises and an automated email claiming my case was passed to a 'specialist solicitor,' absolutely no one has contacted me. By now they could have easily started my case, but I have been left completely in the dark. I speak to someone, they say they are going to call me back, a week goes by, and nothing happens. Meanwhile, I am still suffering in pain, and my time is running out to bring my case before it becomes too late. Terrible communication and completely unprofessional. Do not waste your time."
23 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been, particularly given the nature of your situation. This is not the level of service we aim to provide, and we sincerely apologise for the lack of communication you've experienced. We'd like the opportunity to investigate what has happened and see how we can help. Please contact us directly with your details, or send us a private message, and a member of our team will look into your case as a priority.
Best wishes,
Catherine
Excellent service
20 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for your kind words! We truly appreciate your support and are glad you had a great experience.
Best wishes,
Hafsah
We spoke with Advisor Nathan today
We spoke with Advisor Nathan today, he was very patient, helpful and supportive towards what my daughter has been through with her health. He has forwarded her details to a Solicitor, whom will hopefully make contact soon.
20 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Hello Simone
Thank you for your review. We're glad to hear that Nathan was able to provide a patient, supportive, and helpful service while discussing your daughter's situation. Ensuring our clients feel listened to and supported is very important to us. We appreciate your feedback and wish you and your daughter all the best moving forward.
Kind regards
Uyi
Thy getting help to the right people.
17 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for your lovely review! We're so pleased to hear you felt we helped connect you with the right people. We really appreciate your feedback and your support.
Best wishes,
Uyi
Very thorough easy decision to make…
Very thorough easy decision to make with things explained clearly
11 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for taking the time to leave us a review. We're pleased to know that our clear explanations and thorough approach helped make your decision an easy one. Providing straightforward, supportive guidance is something we take great pride in. Thank you again for leaving a review and all the best going forward with your claim.
Kind regards
Uyi
Thank you Michael
I spoke to Michael today about a possible claim, he was very thorough and very patient. He took his time to explain the process clearly and took notes to pass on to the relevant department.
19 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Hello Linda
Thank you for your kind review. We're pleased to hear that Michael took the time to listen carefully, explain the process in a clear and understandable way, and ensure your enquiry was handled thoroughly. Providing supportive and professional guidance is very important to us, and we appreciate you taking the time to recognise Michael's efforts.
Kind regards
Uyi
I experienced very prompt, professional, and clear communications.
I experienced very prompt, professional, and clear communications, from the onset of myself contacting The Medical Negligence Experts, compared to my two previous experiences.
15 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for taking the time to share your experience. We're happy to hear that our team provided the prompt, professional, and clear communication you were looking for. It's especially rewarding to know we stood out compared to your previous experiences. Thank you again for leaving a review, and all the best going forward with the claim.
Kind regards
Uyi
The person I spoke to by the name of…Drew
The person I spoke to by the name of Drew not only understood my complaint but was very empathetic and seemed very genuine.
16 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Hello Susan
Thank you for your kind feedback. We're pleased to hear that Drew took the time to understand your concerns and provided the empathy and support you deserved. Your comments mean a great deal to us, and we'll make sure your recognition is shared with Drew. Thank you for placing your trust in us.
Kind regards
Resposta da The Medical Negligence Experts
Hello Lukiah
Thank you for taking the time to leave a review. We're happy to know you felt listened to, understood, and supported throughout your experience with us. We appreciate you taking the time to leave a review.
Kind regards
Uyi
Really helpful
Really helpful , empathic without being condescending.
15 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you so much for your kind words. We're really pleased to hear you found our support helpful and empathetic. Providing compassionate, respectful care is very important to us, and your feedback means a great deal. Thank you for taking the time to share your experience.
Best wishes,
Hafsah
Excellent service
Excellent service, very friendly and helpful staff, from start to finish. My caller was brilliant, really friendly and put me at ease with everything. Highly recommend this company.
15 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience from start to finish. It's great to know that our team made you feel welcome and at ease, and we'll be sure to pass your kind words on to the colleague who supported you. We really appreciate your recommendation and thank you for choosing us.
Best wishes,
Hafsah
Polite and friendly
Polite and friendly, made the initial process a pleasure.
14 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you for your lovely review. We're so pleased to hear that you found the process pleasant from the very beginning. Providing a friendly and supportive experience is important to us, and we're delighted we could make such a positive first impression. Thank you for taking the time to share your feedback.
Best wishes,
Uyi
Very efficient in replying to my…
Very efficient in replying to my enquiry.
Really nice, understanding people that I spoke to.
13 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for your kind feedback. We're so pleased to hear that your enquiry was responded to promptly and that you found our team understanding and supportive. We really appreciate you taking the time to share your experience, and we're glad we could help.
Best wishes,
Uyi
Resposta da The Medical Negligence Experts
Thank you for your kind review. We're pleased to hear that you found our team helpful and informative. We appreciate you taking the time to share your feedback and are glad we could assist you.
Best wishes,
Sam
They take your information then say…
They take your information then say someone will call and they do to tell you your life long manhandling of a doctor has caused years of agony. It was atrocious
3 de julho de 2026
Resposta da The Medical Negligence Experts
Thank you for taking the time to share your experience. We're very sorry to hear about what you've been through and the impact it has had on your life. We understand how difficult it can be to discuss these experiences, and we appreciate you placing your trust in us. We wish you all the best as your matter progresses, and if there's anything further we can do to support you, please don't hesitate to get in touch.
Best wishes,
Catherine
The lady I spoke to was very helpful…
The lady I spoke to was very helpful took time to understand what was going on
11 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you for your kind review. We're so pleased to hear that the colleague you spoke with took the time to understand your situation and provide the support you needed. We know how important it is to feel listened to, and we're delighted that this was reflected in your experience. Thank you for taking the time to share your feedback.
Best wishes,
Hafsah
Resposta da The Medical Negligence Experts
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your feedback.
Best wishes,
Hafsah
Excellent
Very patient very to detail expert & has put my mind at ease unsure this route was actually worth tackling!
Thank you
11 de julho de 2026
Opinião espontânea
Resposta da The Medical Negligence Experts
Thank you so much for your kind words. We're delighted to hear that our team was patient, thorough, and able to put your mind at ease. We understand that taking the first step can sometimes feel uncertain, so it's wonderful to know we could provide the reassurance and support you needed. Thank you for taking the time to share your experience.
Best wishes,
Beth
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