Vendido por The Rugs
A informação nesta página é baseada exclusivamente nas opiniões de produto que os clientes da The Rugs escreveram via Trustpilot.
A lovely quality rug, easy to vacuum and clean. I wanted a rug that was easy to keep in perfect shape, this one ticks that box. It has the perfect amount of pile for me to enjoy and maintain. The rug itself didn't take long to settle, and looks lovely in my room. The colour compliments my room very well, and adds a lovely texture.
The smaller rug arrived with folds in the middle of the rug that are not going away even though we followed the instructions to roll the rug up in opposite direction and leave like that for 2 days. Shame as we keep on tripping on the folds.
Resposta da The Rugs
Thank you for your feedback. We're sorry to hear the rug has not fully settled yet. Based on the photos and information provided, there does not appear to be a fault with the rug, and these folds can sometimes occur after shipping. They should gradually flatten out within 1–2 weeks with regular use. We've also contacted you by email with some additional tips that may help speed up the process. We appreciate your patience and hope you'll be enjoying your rug very soon. 🌸
Lovely rug and matches my furniture
Resposta da The Rugs
Thank you for your lovely review! We're delighted to hear that your rug matches your furniture perfectly and complements your space so well. We truly appreciate your support and hope you enjoy it for years to come! ❤️
Great rug and really good value.
Resposta da The Rugs
Thank you for your kind review! We're delighted to hear you're happy with your rug and found it to be great value. We truly appreciate your support and hope you enjoy it for years to come! 🌟
Bought before, great quality and price
Resposta da The Rugs
It’s so wonderful to have you back! 🌟 Thank you for being a returning customer and for the lovely feedback on our quality and pricing. ✨
Knowing that you're happy with your second purchase means the world to us. Enjoy your new addition, and we look forward to seeing you again soon! 😊
Brilliant rug. Really good quality for the price. It rolled out of packaging a little uneven, but after a day or two, it fell perfectly. Would recommend.
Resposta da The Rugs
Thank you so much for sharing your experience! We're delighted to hear that you’re happy with the rug and impressed with its quality — that means a lot to us. 💛
It’s completely normal for rugs to settle after unpacking, so we’re glad to hear it relaxed nicely after a short time. Your recommendation truly encourages our team.
If you ever need help choosing another rug in the future, we’re always here for you! 😊
Great value for money beautiful rug
Resposta da The Rugs
Thank you so much! We’re really glad you love your beautiful rug and found it great value for money 😊 Thanks for choosing us!
Very nice , it will be cleaned but not perfectly
Resposta da The Rugs
Thank you for your feedback.
We’re glad to hear that you’re pleased with the rug overall. Please note that while the rug is designed to be easy to maintain, some marks or deeper stains may require professional cleaning for the best results. We always recommend following the care instructions to help keep it looking its best.
Thank you for sharing your experience, and please feel free to contact us if you need any care advice.
Kind Regard,
THE RUGS
Love this rug is lovely, nice a fluffy and super soft underfoot. It's huge (the biggest size)
Resposta da The Rugs
So glad to hear you’re loving it — great to know it’s fluffy, super soft underfoot, and that the larger size works perfectly for your space 😊 Thanks for sharing!
