The AA Accident Assist Opiniões 

348
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible... Ver mais

Classificada 5 em 5 estrelas

Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Ver mais

Classificada 5 em 5 estrelas

Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so e... Ver mais

Classificada 4 em 5 estrelas

When I had a collision the claim was handled efficiently. The car was repaired without any problem. Everything ran very smoothly from the claims point of view. However after the accident the AA decid... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de acidente
  2. Serviço de reboque

Escrito pela empresa

The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

348 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(348)

347 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service

Amazing service! Car was collected quickly and hire car delivered shortly thereafter. Kept me fully updated with great customer service. Fast, friendly and professional customer service and claims team!

9 de junho de 2026
Classificada 5 em 5 estrelas

I can not praise AA service enough took…

I can not praise AA service enough took all stress off of me following my accident and kept me up updated every step of the way they took everything in hand

9 de junho de 2026
logótipo da The AA Accident Assist

Resposta da The AA Accident Assist

Hi Teresa, we’re delighted with your feedback and that the team helped take the stress out of the situation. Thank you for leaving 5 stars.

Classificada 5 em 5 estrelas

Everyone involved was caring

Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible for me, especially as this was my first experience of having to make a claim. The repairs were high quality and ensured the car warranty was observed by using the correct parts. Everyone I spoke to throughout the process was polite, friendly and supportive.

9 de junho de 2026
Classificada 1 em 5 estrelas

Absolutely shambolic!

Absolutely shambolic!! Would never use again!

9 de junho de 2026
logótipo da The AA Accident Assist

Resposta da The AA Accident Assist

We're really sorry to hear this, Mr Clay. We hope any concerns have been raised with us directly so the team can help.

Classificada 5 em 5 estrelas

Value price professional service

Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so easy, they coordinated the repair company and hire car companies to contact me.

4 de junho de 2026
Classificada 5 em 5 estrelas

Easy

Easy, calm and prompt service, arrangements and good communication.

2 de junho de 2026
logótipo da The AA Accident Assist

Resposta da The AA Accident Assist

Love to hear it 💛.

Classificada 5 em 5 estrelas

Im insured with the AA and they handled my car damahmge brilliantly

Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it to an approved garage. They organised a hire car which was delivered the same day and the whole claim process was dealt with swiftly and efficiently. I felt I was in safe hands and all the staff were friendly and helpful

21 de maio de 2026
Classificada 5 em 5 estrelas

Claim for a third party caused accident

Claim for a third party caused accident was straight forward with friendly excellent service. Claim process was simple. All management of repair and liaison was handled well. Outcome for me was as good as it could have been. Would definitely recommend the AA insurance service.

13 de maio de 2026
Classificada 5 em 5 estrelas

Great service.

Great service.
Laura S took my accident report claim. She was very polite and helpful.
The reporting process was quick and sensible. Would highly recommend the AA.

30 de maio de 2026
Opinião espontânea

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