Accident Repair Hub LTD - Brighton Opiniões 

108
•
TrustScore: 4.5 em 5

4,6

Avis Way 16, BN9 0DS Newhaven, East sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Company was very good to deal with from collecting vehicle to returning my repaired vehicle to me. Mike kept me informed all the time, all staff came in contact with, very friendly. Would recommend... Ver mais

Classificada 5 em 5 estrelas

Very easy people to speak to. The chap that looked at the damage fully explained what work needed to be done and gave me an estimate about how long it would take. Because of my disability they picked... Ver mais

Classificada 5 em 5 estrelas

Excellent communication throughout, efficient service and friendly staff. A great repair done and a clean, shiny vehicle back and the end. Thank you :)

Classificada 1 em 5 estrelas

I am extremely disappointed with the standard of service I received. There appeared to be little or no communication between the office staff and the engineers. Whenever I called to ask when my mini... Ver mais


Informações sobre a empresa

  1. Mecânica automóvel

Escrito pela empresa

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Informações de contacto

  • Avis Way 16, BN9 0DS, Newhaven, East sussex, Reino Unido

  • 01273 037570

4,6

Excelente

TrustScore: 4.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(108)

345 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very easy people to speak to

Very easy people to speak to. The chap that looked at the damage fully explained what work needed to be done and gave me an estimate about how long it would take. Because of my disability they picked my car up from my home and brought it back at no extra charge. Also it was washed as well on return, looks great. Very happy with the service I recieved.

15 de outubro de 2026
Classificada 5 em 5 estrelas

Excellent

Excellent communication throughout, efficient service and friendly staff. A great repair done and a clean, shiny vehicle back and the end. Thank you :)

14 de outubro de 2026
Classificada 1 em 5 estrelas

Dissatisfied service.

I am extremely disappointed with the standard of service I received. There appeared to be little or no communication between the office staff and the engineers. Whenever I called to ask when my minibus would be ready, nobody could provide me with a clear or reliable completion date.
This lack of communication and organisation caused significant disruption to my business and resulted in me losing a substantial amount of money from missed bookings. To make matters worse, when the work was eventually completed, the CCTV monitor had been fitted upside down, which demonstrates an unacceptable lack of care and attention to detail.
Overall, I am extremely dissatisfied with both the poor communication and the standard of workmanship. I would appreciate a full explanation of what went wrong and details of how you intend to resolve these issues.

9 de outubro de 2026
Classificada 5 em 5 estrelas

Company was very good to deal with from…

Company was very good to deal with from collecting vehicle to returning my repaired vehicle to me.
Mike kept me informed all the time, all staff came in contact with, very friendly.
Would recommend Accident Repair Hub Ltd, they are very professional & seem to care about there customers.

8 de outubro de 2026
Classificada 5 em 5 estrelas

An excellent job

They done a great job on the bodywork repairing my car.It looks as good as new.

25 de setembro de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 5 em 5 estrelas

Great service helpful staff outstanding…

Great service helpful staff outstanding work on my car top class thank you

25 de setembro de 2026
Opinião espontânea
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 4 em 5 estrelas

The repair work is great but the…

The repair work is great but the service was bit late . Took too long .

14 de setembro de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

Classificada 4 em 5 estrelas

Pleased with the service pleased with the service

Pleased with the service, just took longer that I expected considering I was told all the parts were in.

8 de setembro de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

Classificada 5 em 5 estrelas

After a disappointing start the final…

After a disappointing start the final process was good.

1 de setembro de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 5 em 5 estrelas

Fast and efficient service

The repair was carried out well and all the staff members were Professional and helpful.

24 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 5 em 5 estrelas

Excellent communication throughout

Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party hire car. The repair done to a high standard and in less time than initially estimated.

20 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 5 em 5 estrelas

Good communication

Good communication. On time and a good repair job. Very pleased

26 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Classificada 5 em 5 estrelas
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Classificada 5 em 5 estrelas

One thing I didn't like was the driver…

One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.

14 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

Classificada 5 em 5 estrelas

Very good work

Very good work

21 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Classificada 5 em 5 estrelas

Although it took a while to do….

Although it took a while to do….. I have to be honest….. I’m very happy with the results…..thank you… the Lanny looks amazing…. Gawd bless you!

20 de agosto de 2026
logótipo da Accident Repair Hub LTD - Brighton

Resposta da Accident Repair Hub LTD - Brighton

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

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