We had to change colour right after buying it. The customer team were extremly flexible and updated the colour and gave as much information we could to make a decision. The delivery was done very smoo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Brilliant customer service with very fast replies. My baby nest arrived with an issue, but it was rectified quickly and professionally with no hassle. The team were responsive, helpful, and resolved e... Ver mais
A empresa respondeu
This is my second baby nest. Not only is it aesthetically pleasing to look at within your home but most important my baby loves it. The base is a lot bigger than other competitive brands such a docka... Ver mais
Well packaged and prompt delivery Only thing was delivery driver left the Cardboard parcel outside which was fine, but in heavy rain!! Some other deliverers will put there packages in a waterproof... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Baby Den offers a large selection of premium quality baby & children essentials to make you parenting journey that little bit easier and even more enjoyable.
Informações de contacto
Reino Unido
- hello@thebabyden.co.uk
- thebabyden.co.uk
4,8
Excelente
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service and lovely…
Great customer service and lovely staff. Quick email responses and the willingness to resolve issues was outstanding.
30 de junho de 2026
Resposta da The Baby Den
Hi Natalia,
Thank you for taking the time to leave such a lovely review. We're so glad we could resolve everything for you, and we really appreciate your patience throughout. Wishing you and your little one all the best!
Warm wishes,
Nicol, The Baby Den
Amazing service, outstanding quality
What a great company! Bent over backwards to help me get a gift I ordered in time for a babyshower. Gorgeous products. Thank you again.
6 de julho de 2026
Resposta da The Baby Den
Hi Kashia,
Your review really made our day - thank you! We're so pleased we could get your gift there in time for the baby shower, and we're delighted you loved the product too.
Warm wishes,
Nicol, The Baby Den
We had to change colour right after…
We had to change colour right after buying it. The customer team were extremly flexible and updated the colour and gave as much information we could to make a decision. The delivery was done very smoothly and the braid is perfect, looks absolutely great! Thanks again 🥰
25 de junho de 2026
Resposta da The Baby Den
Hi Ana,
It's so lovely to hear that everything worked out perfectly! We're really pleased we could help with the colour change and that you're happy with your braid.
Thanks so much for taking the time to share your experience.
Warm wishes,
Nicol, The Baby Den
Resposta da The Baby Den
Hi Stacey,
Thank you for your lovely review! We're so pleased you were happy with both the quality and the speedy delivery. We really appreciate your support.
Best wishes,
Nicol, The Baby Den
Highly recommend car seat blankets
I was given one of the car seat blankets and love it so much I purchased one for a friend. I Can’t recommend the car seat blankets enough for winter, so thick, cosy and luxurious for baby. I always got so many compliments for mine.
4 de junho de 2026
Resposta da The Baby Den
Hi Bernadette,
Thank you so much for your wonderful review! We're delighted to hear how much you love your car seat blanket, and it's so lovely that you chose one as a gift too.
Warm wishes,
Nicol, The Baby Den
Very happy with item ,its for a baby…
Very happy with item ,its for a baby shower present
4 de maio de 2026
Resposta da The Baby Den
Hi Pat,
thank you for your review! We’re so pleased you’re happy with your order, and we hope it made a lovely baby shower present.
Best wishes, Nicol – The Baby Den
Brilliant customer service with very…
Brilliant customer service with very fast replies. My baby nest arrived with an issue, but it was rectified quickly and professionally with no hassle. The team were responsive, helpful, and resolved everything straight away. Really impressed with how efficiently they handled it.
30 de abril de 2026
Resposta da The Baby Den
Hi Becky,
thank you so much for your lovely review. We’re really glad we could get everything sorted quickly for you and that you were happy with the support from our team. Your kind words truly mean a lot to us.
Best wishes, Nicol, The Baby Den
Resposta da The Baby Den
Hi Megha,
Thank you for your honest review. We’re really pleased you’re happy with the quality, and we appreciate your feedback. It means a lot that you felt the products were worth it.
Kind regards, Nicol – The Baby Den
Order arrived way faster than expected…
Order arrived way faster than expected , I ordered wrong colour emailed and got a prompt reply and issue sorted even though it was in progress. Pleated baby nest is totally Lush and my daughter loves it . Highly recommend the company & service .
30 de dezembro de 2025
Resposta da The Baby Den
Hi Louise,
Thank you so much for your lovely review! We’re really glad we could sort the colour change quickly and that your daughter loves the baby nest. It means a lot to hear such kind feedback.
Warm wishes, Nicol – The Baby Den
Resposta da The Baby Den
Hi Charlotte,
Thank you for your lovely feedback! We’re so pleased you’re happy with the material. Thanks for choosing us xx
Warm wishes,
Nicol
The Baby Den
Resposta da The Baby Den
Hi Tasleem,
Thanks so much for taking the time to leave a review. We’re so pleased you’re happy with your baby nest and that delivery was quick. It really means a lot to us.
Warm wishes,
Nicol
The Baby Den
Lovely cot bumper
Lovely cot bumper, very comfortable and looks better than the pictures! I’m very pleased with the order. Thanks
31 de outubro de 2025
Resposta da The Baby Den
Hi Kim,
Thank you for your lovely review! We’re so happy to hear you’re pleased with the cot bumper and that it exceeded your expectations. Thanks so much for ordering with us. 💛
Warm wishes, Nicol – The Baby Den
Product is beautiful
Product is beautiful, good quality and beautifully made. Said 3-6wks for delivery and came in 3weeks so very happy.
24 de outubro de 2025
Resposta da The Baby Den
Hi Joanne,
Thank you so much for your lovely review. We’re really happy to hear you’re pleased with the quality and that your order arrived a bit sooner than expected. Thanks for choosing us. 💛
Warm wishes, Nicol – The Baby Den
Shop with total confidence
Such a lovely company to deal with, well made product and great communication! Wish all companies operated like Baby Den - thank you
4 de setembro de 2025
Resposta da The Baby Den
Hi Dawn,
Thank you so much for your lovely review! We really appreciate your kind words and are so glad you’re happy with the product and our service.
Best regards, Nicol – The Baby Den
Beautiful
I bought two items from Baby Den....A nest and a Swaddle Wrap Blanket both are so Lovely.....They are so soft and the choice colours are great i bought Grey Nest and Beige Wrap both simple just a Bow on each they are going to be Perfect for my new Granddaughter when she arrives...They arrived in a couple of day's so all in all Amazing
4 de agosto de 2025
Resposta da The Baby Den
Hi Sharon,
Thank you for your wonderful review! I'm so glad you love the nest and swaddle wrap. Wishing you all the best as you get ready to welcome your new granddaughter!💛
Kind regards,
Nicol, The Baby Den
Absolutely beautiful so happy with my…
Absolutely beautiful so happy with my purchase
29 de julho de 2025
Resposta da The Baby Den
Hi Loraine,
Thank you so much for your lovely review! I'm so happy you’re pleased with your purchase. 💛
Kind regards,
Nicol,
The Baby Den
Absolutely love the nest
Absolutely love the nest, looks just like on the picture and cannot wait to use it.
Fast delivery. Highly recommend ❤️
23 de junho de 2025
Resposta da The Baby Den
Dear Oriana,
Thank you so much for your lovely review! We're thrilled you love the nest and that delivery was quick. Really appreciate the recommendation ❤️
Best regards,
Nicol
The baby Den are extraordinary
The baby Den are extraordinary! Their products are second to none and their customer service is unlike any I've ever experienced it was THAT good!
27 de junho de 2025
Opinião espontânea
Resposta da The Baby Den
Dear Norma,
Thank you so much for your kind words! We’re really glad to hear you’re happy with our products and service – it truly means a lot to us. We work hard to make sure every part of the experience feels easy and supportive, so it’s lovely to know it came across that way.
If there’s ever anything you need, we’re always here to help!
Warm wishes,
Nicol
Owner, The Baby Den
Resposta da The Baby Den
Dear Lynne,
Thank you so much for your lovely review! We're really pleased to hear your order arrived quickly and that you’re happy with your purchases.
If you ever need anything or fancy browsing again, we’re just a click away!
All the best,
Nicol
This brand is truly stunning
This brand is truly stunning. The products are beautiful aesthetically but also incredibly well made and fantastic quality.
22 de maio de 2025
Resposta da The Baby Den
Dear Nic,
Thank you so much for your amazing review! We’re so happy to hear you love the look and quality of our products - it really means a lot to us.
Thanks again for your support - it truly makes our day!
Warm wishes,
Nicol
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