The Bali Concept Opiniões 16

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Loja de móveis para cozinha
  4. Loja de mobília para sala de estar

Escrito pela empresa

Discover The Bali Concept: A collection of handmade, eco-friendly and natural home decor, furniture, and lighting, made in Bali.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really amazing quality, and great knowledgable service

Really amazing quality. I ordered the accent chair and the rattan base and back are incredibly well put together, knowing that it’s authentically hand made in Bali is what sealed the deal over other options I was looking at.

The service from the team is also great. Their live chat is super useful and they answered any questions I had before I finally went ahead. Will definitely be shopping here again!

27 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not happy with the quality of the item…

Not happy with the quality of the item we purchased, especially with these prices you can find way better alternatives in the market.

We are trying to return the item for over a week now but they haven’t been able to schedule a return delivery yet. They’re also not responding our emails so I hope this review gets their attention.

Will not recommend.

9 de abril de 2026
Opinião espontânea
logótipo da The Bali Concept

Resposta da The Bali Concept

Hi Merve,

Thank you for taking the time to leave a review.
We fully acknowledged that the armchair wasn’t up to the standard we expect, and were happy to arrange a return and full refund. We’re sorry the experience didn’t meet your expectations.

As noted in our delivery terms, we ask customers to keep original packaging as it keeps the returns process as simple and quick as possible. As the original box had been dismantled, we needed to arrange a specialist courier, which added some time to the process.

We communicated that a collection date would be confirmed within a few days, with collection taking place before the end of the week. The review was left before that window had passed, and the collection was subsequently confirmed for the week you requested.

We genuinely care about the experience every customer has with us, and we hope our wider reviews reflect that. We wish you all the best.

Best regards,
Nick.

Classificada 5 em 5 estrelas

I loved dealing with The Bali Concept

I loved dealing with The Bali Concept. I purchased a couple of dining chairs that I saw online, and I had a couple of questions. I called through and spoke to a lovely lady called Emma who answered my questions with great detail and made me feel really comfortable making the purchase. She even stored our order for a couple of weeks whilst our kitchen was being finished off which was a great touch.

The chairs were delivered on time, and were very well packaged. Once we got them out we were amazed with the quality. You can see a lot of time and effort has gone into making them, and it's so lovely to have your expectations exceeded. We love them!

I cannot recommend this company enough, from the high quality pieces, excellent customer service, through to the delivery. Everything was 5* and I can't wait to use them again.

22 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bali Concept Exceeds Expectations

We have just purchased 3 Zara bar stools for our daughter’s new home. Having looked at a good number of styles and designs on the internet, this bar stool looked to be the best and like some other reviewers we were initially a little nervous to commit to an item we had not been able to see in person.
All our concerns were allayed. These stools are not only unique but also stylish, comfortable and finished to an exceptionally high standard. A simple design but so effective combining the comfort and style mentioned above. Here are three stand out features:

1. So easy to deal with Nick and obtain more information about the stools and arrange a delivery that best suited us

2. So well packaged. They took a while to unpack but it was evident that great care had been taken to ensure they could not be damaged

3. We received three identical, comfortable and evidently hand crafted items that would look stylish in any setting as they are manufactured from natural materials.

An experience that exceeded our expectations and justified going for a slightly more expensive item . Bali Concept now on our ‘ Go To’ list

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hand made, amazing quality

Incredibly hand made, amazing quality, and the perfect finishing touches to my home. Very happy with my decision to go with these as opposed to a mass production company.

8 de dezembro de 2025
Opinião espontânea
logótipo da The Bali Concept

Resposta da The Bali Concept

Thank you for your kind review, we're so pleased you're happy with your purchase. We look forward to you shopping with us again!

Classificada 5 em 5 estrelas

Amazing

The chair that I bought from here is absolutely beautiful! A statement piece now in my living room. Craftsmanship and quality is fantastic!
Fast and quick delivery, lovely customer service and communication throughout!

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautifully designed quality furniture!

Purchased an accent chair from this lot, proudly stands in my sitting room now - solid, great design and quality! Needed to upgrade the order, and Emma was at hand and super efficient. Delivery was within 2 days - super. Highly recommend this company and their products!

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful chair, fine craftsmanship, fab customer service

Brilliant customer service- answered queries promptly and reassured about easy return should it be necessary. Any event it wasn’t at all necessary since the rattan reclining chair and Ottoman is a thing of beautiful craftsmanship and finish. Absolutely love it and it completely goes with my aesthetic. It’s also very strong and very comfortable. Thank you for brilliant service and a fabulous piece of furniture.🪑

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality furniture

Great quality furniture, very well made and great customer service from Nick in arranging the delivery.

I was so happy to come across this business in the UK, its rare to find this style of furniture available over here. Our sideboard feels like a unique treasure now.

13 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful dining table and lamp!

After visiting the Leeds showroom we fell in love with the products and knew they would fit well with our new kitchen / living extension. Everyone who comes to our home asks where we sourced them from, and we love the unique nature of both products.

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning Lampshade

The rattan lampshade is just stunning, it gives off the most delicate pattern on the ceiling, a beautiful soft light which instantly adds warmth to the living room. It arrived perfectly packed and I can’t wait to finish decorating in order to benefit fully from this beautiful lampshade.

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality products and helpful team!

i am creating a space for myself in a new flat purchase where I wanted it to feel and look a certain way and after months researching mirrors I stumbled across the Bali Concept and found the most gorgeous mirror (Citra Ratten MIrror) I was a little nervous about ordering before seeing it was a waste of nervous energy as the design and quality is beautiful and exactly the aesthetic I was looking for. Nick was super informative and helpful through the process. I cannot recommend them enough and I look forward to ordering more beautiful pieces.

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

lounge chairs and foot stools

ordered 2 lounge chairs and foot stools. They are very well made and comfortable. Organising delivery was easy and Nick very helpful throughout the process. I wouldn't hesitate to buy more from this shop.

15 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great wicker bar stools

Spent quite a lot of time during research for a bar stool, came across an item we liked on the Bali concept. From the description on the Internet to the pictures the product turned out to be exactly as described and exactly as pictured , communications were efficient and accurate and now delighted with the stools. 

23 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais