The Bare Skull Company Opiniões 

Resposta da The Bare Skull Company

Actualizada a 1/09/2026

Hi Sandy,

Really glad the results and the smell are landing for you. That's exactly what we're going for with the Skull Matte Moisturiser.

Quick correction on the dates: your order was placed on 22 August, not July, and dispatched on the 30th. Sorry about the delay getting it out to you either way, that's not the standard we want to hit.

On the bottle, fair call out on the fill indicator. Worth knowing though: it's a concentrated formula that lasts most guys 2 to 3 months depending on how often you use it, so there's normally plenty of runway to reorder before you're scraping the bottom, even with a slower delivery.

And on the 30 day guarantee: the 30 days counts from when the product actually lands in your hands, not from when you ordered it, so you've got the full window to give it a fair go from your delivery date. Email us at info@thebareskullco.com.au if you'd like that tracked for you.

Thanks for the honest review. It genuinely helps.

Resposta da The Bare Skull Company

21/08/2026

Hi Nizami, thanks for taking the time to leave us this feedback. We're sorry to hear the oil control hasn't quite hit the mark for you so far, that's not the experience we want for any of our customers.

To answer your question on frequency: for daily oil management on the scalp, we'd recommend using the Skull Gel Cleanser both morning and night to properly break down excess oil and buildup throughout the day. Follow this up with the Skull Matte Moisturiser, which is designed to hydrate and finish with a matte look without adding any extra shine or oiliness of its own. Consistency is key here, most of our customers start noticing a real difference in oil control after about a week of sticking to this twice-daily routine.

If you've already reached out to our team directly about this and we missed your message, we're sorry about that and want to make it right. If not, please do get in touch with us via info@thebareskullco.com.au, we'd love to take a closer look at your specific routine and skin type to make sure you're getting the most out of the products. We're confident we can help turn this around for you.

Thanks again for giving the Bare Skull Co. a try, Nizami.

Resposta da The Bare Skull Company

21/08/2026

Thank you so much for this, Amiee — it means a lot. Glad to hear Mitch is loving the collection, especially as a daily shaver; that pre and post-shave feel is exactly what we designed the range for. We're thrilled to have you on board as a clinic stockist and looking forward to building a great relationship together. Thanks again from both of us Dave's.

Resposta da The Bare Skull Company

19/08/2026

Cheers mate, glad they're doing the job. That's exactly what we set out to build.

Resposta da The Bare Skull Company

24/07/2026

Hi Adam,

Sorry to hear the experience felt off, we always want people to feel good about what they've bought, so I get why you left this.

Wanted to walk you through the timeline on our end, since I think there's a bit of a mix-up. Your order came through late at night on 13/7, so it landed in our queue the next day. We allow 2 days to pack and dispatch, which had it out the door on 17/7. Australia Post's standard shipping can take up to 8 business days, and it landed with you on 22/7, so it was actually within that window, even if it didn't feel fast. If timing's important to you we also offer Express Post at checkout for a few extra dollars.

On the matte finish it's only been a couple of days since it arrived, and skin (especially scalp skin) usually needs a bit of time to adjust to a new routine. It also only works if it's the very last step, applied to fully dry skin. Happy to help you troubleshoot if you let me know where it's sitting in your routine. Please feel fre to contact us at info@thebareskullco.com.au

We back the product with a 30-day money-back guarantee, which is designed around giving it a proper daily run rather than a couple of days. If you give it the full 30 and it's still not working for you, everything you need is here: https://www.thebareskullco.com.au/policies/refund-policy

Resposta da The Bare Skull Company

16/07/2026

Hi Tony,
Sorry for the wait, genuinely not the experience we want you to have. As a small, independent business, we hit unexpectedly high demand from our EOFY sale and it pushed out dispatch times more than we'd like. We sent a couple of emails along the way to keep you updated, and the discount was our way of saying sorry for the delay.

Good news: your order was dispatched yesterday and should be on its way to you now. And no rush on that discount, it doesn't expire, so it's still there whenever you're ready to use it.

We'd really appreciate it if you'd consider updating your review, as a small, independent business every review makes a real difference to us. Thanks for your patience.

Resposta da The Bare Skull Company

Publicada a 2/07/2026

Phillip, coming from someone with 20 years in the industry, that means a lot you'd know a good product from a gimmick a mile off. Really glad The Bare Skull range is finally hitting the mark for you. Welcome to the crew!
The Bare Skull Co. team

Resposta da The Bare Skull Company

2/07/2026

Hi Mate, love this, better late than never on the routine! Glad the Matte Moisturiser is winning you over, that's exactly the one we hear that about most. And don't worry, "remembering to put it on" is basically rite of passage #1 sits by the mirror or the door and it becomes second nature fast. Grab that top-up whenever you're ready!
The Bare Skull Co. team

Resposta da The Bare Skull Company

17/05/2026

Hi Mark, appreciate you leaving this — not the experience we want for anyone.
The matte finish is something we've put a lot of work into, so this is hard to read. A few things worth knowing though.
The formula uses Regu-Seb, which actively regulates sebum and controls shine — but it needs consistent daily use to do its job properly. Three applications isn't long enough for the ingredients to balance your skin's oil production. Like most active skincare, it takes time to work.
To be eligible for our 30-day money back guarantee, we do ask that the product is used consistently for the full 30 days. That's not a hurdle — it's just how the formula is designed to work, and we want you to actually give it a fair shot before deciding it's not for you.
If you've stuck with it for 30 days and still aren't happy, reach out to us at info@thebareskullco.com.au and we'll sort it out.

Resposta da The Bare Skull Company

17/05/2026

Hi Sam, Bald king energy - we love it. This is exactly why we built The Bare Skull Co.
Thanks for the kind words. Really glad the matte moisturiser is doing its thing for you. That's the goal - clean, comfortable, no shine.
Six stars noted. We'll keep earning it.

Resposta da The Bare Skull Company

17/05/2026

Hi Giles, This is the review we save for the hard days — thank you.
Making the call to go bald takes guts. A lot of guys sit on that decision for way too long. You made the move, backed it up with the right routine, and now you're getting compliments. That's the whole point.
Really glad The Bare Skull Co. played a part in that. Welcome to the community.

Resposta da The Bare Skull Company

10/08/2023

Wow, Thanks for the kind words Roger. We are so pleased you love the products