I purchased a coffee plunger to take travelling as we always like our own coffee first thing in the morning. I have had previous plungers that have broken, or metal ones that are just too heavy for... Ver mais
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A+++ I was drinking some whatever coffee with no flavour. The worst part is that I was storing it the wrong way which made the coffee taste worse. After conducting a bit of research on Goog... Ver mais
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I recently purchased two containers one for myself and one for my cousin we both love them. Keeps the coffee super fresh.
Awesome place for the home & professional barista. Really helpful website with reasonably priced products and lots of handy tips for brewing any coffee. Liam is super knowledgeable on just about ev... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Basic Barista is an online coffee equipment retailer based in Melbourne, Australia. Specialising in pour over and manual brewing coffee equipment. Enjoy Fast shipping Australia wide and global shipping options available. Basic Barista was founded in 2020 and continues to service the pour over coffee community all over the world with entry level, professional and competition coffee equipment.
Informações de contacto
Melbourne, Austrália
- 0432848749
- info@thebasicbarista.com
- thebasicbarista.com
4,6
Excelente
48 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super fast
Super fast, friendly service! Needed a pack of filter for the Aiden urgently and Liam kindly dropped them of personally later that day. What a champ! Thank you so much!
27 de junho de 2025
Opinião espontânea
Absolutely fantastic
The service was absolutely fantastic! I got my order shipped across the frickin' Pacific Ocean in record time. Great experience all around!
30 de junho de 2025
Knowledge and care towards every customer
Basic Barista delivers exceptional quality with a minimalist aesthetic that instantly elevates the coffee experience. Their customer service is warm, responsive, and genuinely passionate—making every interaction feel personal. Whether you’re a beginner or a coffee connoisseur, they bring joy and intention to every cup.
1 de julho de 2025
Opinião espontânea
10/10 service!
Awesome product, competitive pricing and even better customer service. Liam went above and beyond for me after I ordered my xBloom Studio, would highly recommend Basic Barista.
28 de junho de 2025
Opinião espontânea
Awesome items great size very good to…
Awesome items great size very good to use very easy
29 de maio de 2025
Resposta da Basic Barista
Thanks so much for your review Narelle!
So glad to hear the product met the description and is easy to use, we try our best to make sure product descriptions are accurate and up to date across all of our products.
Hope you're enjoying your purchase and thanks again for your support!
Happy brewing!
- The Basic Barista Team
Really stylish to sit on the site and…
Really stylish to sit on the site and exactly as advertised - love it
28 de maio de 2025
Resposta da Basic Barista
Thank you Julie!
We spend a huge amount of time working on our website, it feels great when someone picks up on our hard work :)
I hope you're loving your purchase and enjoying fresher coffee!
Happy Brewing!
- The Basic Barista Team
From half way around the world with…
From half way around the world with quick delivery offering the highest quality, scientifically and functionally the best coffee and espresso brewing products at good prices…always my first stop!
26 de maio de 2025
Resposta da Basic Barista
Thanks so much Donald!
We try our best to offer quick delivery and the best prices for name brand products. Thank you so much for your continued support and your kind words :)
Happy Brewing Mate!
- The Basic Barista Team
Fantastic product
Amazing product that not only looks great but keeps my coffee beans fresh.
25 de maio de 2025
Resposta da Basic Barista
Thanks Peter!
Great to hear you're loving your Airscape, thanks for the kind words and enjoy your fresher coffee :)
- The Basic Barista Team
Comandante C60 Purchase
Basic Barista facilitated my ownership of a Comandante C60 hand grinder. They were easy to work with and my shipment was received quickly. Recommended!
25 de janeiro de 2025
Opinião espontânea
Resposta da Basic Barista
Thank you so much for your kind words! We're thrilled to have helped you get your hands on a Comandante C60. It's an exceptional grinder and one of our favourites to use.
Enjoy the brews, and don't hesitate to reach out if you ever need anything else!
Processed and shipped fast
Processed and shipped fast, excellent customer service as always!
27 de março de 2025
Resposta da Basic Barista
Thank you for the lovely feedback! We're so glad to hear that your order was processed quickly and that our customer service continues to meet your expectations. We truly appreciate your ongoing support, it means everything to us.
Looking forward to serving you again soon!
Happy Brewing!
Resposta da Basic Barista
Glad you like what we're about ❤️
Resposta da Basic Barista
Thank you so much for your kind words and support!
We genuinely care about creating a smooth and thoughtful experience for our customers, so it means a lot to hear that reflected in your feedback.
Happy brewing and don't hesitate to reach out if you ever need anything else!
Great shopping experience with really…
Great shopping experience with really useful advice on their products. Highly recommended online store!
17 de janeiro de 2025
Opinião espontânea
Resposta da Basic Barista
Thank you for the wonderful feedback!
We’re so glad to hear you had a great shopping experience and found our product advice helpful.
Helping people find the right coffee gear is what we love to do.
Thanks again for recommending us, we truly appreciate your support!
More than BASIC
Basic Barista is more than coffee tools and beans! They are about service and accommodating all your needs.
1 de dezembro de 2024
Resposta da Basic Barista
Thank you! wWhat an incredible compliment! We love that you picked up on what we’re all about. At Basic Barista, we aim to go beyond just coffee gear by offering genuine service and support for every stage of your coffee journey. We’re so glad that came through.
Thanks again for your kind words!
Excellent Customer Service
I had waited months for the Picopresso Pressure Guage to become available on the Wacaco website to no avail. After searching for third party dealers I finally found one that claimed to have it in stock. I thought it was too good to be true and was initially skeptical that it might be a scam. I reached out on Christmas Eve (from the US where I am) and was promptly replied to by Liam, the company's founder. Not only did he he reply to me on what was Christmas Day for him, but he assured me that the guage was in stock and that he could get it to me before mid-January. I received it today, January 6th, all the way from Australia. Excellent customer service and a great first impression.
24 de dezembro de 2024
Resposta da Basic Barista
Thank you for sharing your experience! We’re so glad we could help you get your hands on a Picopresso Pressure Gauge after such a long wait.
Providing honest, responsive service is what we strive for (even if it happens to fall on Christmas day).
Enjoy the new gear, and thanks again for your trust and support. All the way from Australia!
Great quality coffee gear and solid…
Great quality coffee gear and solid customer service - will be back again!
23 de dezembro de 2024
Opinião espontânea
Resposta da Basic Barista
Thank you! We're so glad to hear you’re happy with the gear and our service.
We truly appreciate your support and look forward to having you back again soon!
Trustworthy and timely delivery
Trustworthy and timely delivery. Superb quality👍
21 de dezembro de 2024
Opinião espontânea
Resposta da Basic Barista
Thank you for the awesome feedback! We're glad your order arrived on time and that you're enjoying your coffee gear.
Appreciate your support!
Resposta da Basic Barista
What a compliment 🤩 thank you!
We’re honoured to be considered among the best. Your support means the world to us!
Happy Brewing!
Resposta da Basic Barista
Thanks so much! We work hard to offer great products at the best possible prices, so it’s awesome to hear that resonated with you. Appreciate the support!
HAPPY BREWING!
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