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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought 2 trimmers from the Beard Club and unfortunately it will be my last. The prongs broke on level 1 of my clippers and I didn’t see any replacement parts on line so I emailed customer servic... Ver mais

Classificada 5 em 5 estrelas

The Beard Club has by far the best product that honestly works , on your beard for filling in patchy spots. I was very satisfied with my results, I will be starting up my subscription again in the fut... Ver mais

Classificada 4 em 5 estrelas

I only 1 major issue. Upon canceling my subscription/s each and every individual item needed to be removed separately. Along with 3 different stages of "are you sure you want to cancel" in different... Ver mais

Classificada 5 em 5 estrelas

I feel listened to whenever I reach out to their customer support. I’ve been using the product for 6 months now and have seen the changes but I’m not where I now my beat can be. So I’m going to keep u... Ver mais

Informações sobre a empresa

  1. Loja de produtos para cabelo
  2. Loja de produtos para barbearia
  3. Loja de cosmética

Informação fornecida por diversas fontes externas

Best Beard Care + Growth Products. Build your own Grooming Kit! Beard Oils, Growth Oils & Vitamins, Balms, Waxes, Creams, Shampoo, Body Wash, Combs & Brushes.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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4,1

Todas as opiniões

(208)

167 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful

Had a shipping and delivery issue , the team was able to assist me and take action after explaining why I reached out, and told them who it was for , they sent me another free of charge so now my cousin can enjoy his beard club kit too

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I made a mistake on my order

I made a mistake on my order. I wanted to try the product first, see if I liked it and then sign up for a subscription service if I did. I mistakenly signed up for the subscription. The next shipment was ordered, paid for, and processing. I reached out to customer service about my mistake. They were professional, completely understood and gave me the option to continue with the shipment at a drastically discounted price or refund the order. I chose the latter and the refund was back in my account the same day. I will continue using the Beard Club if for nothing else their professional customer service.

11 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Customer Support? Not THIS Company!

The "Support Team" needs to learn what the word SUPPORT really means! When customers have real medical issue with a product, they should consider it as real and not dismiss it as something ridiculous just because it's outside their 3 day Order Date Notification Window! I am highly allergic to certain ingredients in the Oil which I did not know about because I didn't click "Learn More" on their website with a huge timer counting down the minutes I had left to save 25%!

I reached out to my dermatologist over the weekend who advised me on the following Monday not to use the product on my face. I also take 5000mg's of Biotin daily which promotes Hair & Nail growth naturally; 2.5 times more than what's on the Oil label. I didn't open any of the products or use them, however, got stuck paying for shipping back at $7.11 which they WOULD NOT refund! Million Dollar company and can't afford $7.11 for a customer with a medically proven issue!

If you order any of the Kit Products, BETTER cancel within 3 days of ordering or you'll be stuck too!
Truly not Customer Support minded!

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had to return an order and with most…

I had to return an order and with most company's this is a hassle! But not with The Beard Club they put their customers first and go out of their way to accommodate their customers! Their products work and when you see just how much they care about their customers you will want to continue being a customer for a very long time!

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The product does okay at best

The product does okay at best. But the customer service is some of the worst ive ever seen. i wanted to make a one time purchase to try their stuff out. but instead ended up with a subscription that i cant cancel or get help to cancel.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

NEW GROWTH

Been using the product now for like 5 weeks & it’s working I can actually see new growth will remain a customer! THANK YOU

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend

Highly recommended. Outstanding customer service. Quick response to email. Great products. Will definitely buy again.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best beard care products w/ customer service to match

Quality products, great customer service and the most satisfactory outcome I could ask for when I had a small issue due to error on my part. The staff was very considerate and understanding to my benefit in the situation. Some businesses nowadays would have given me "sorry about your luck" response for their own gain.

28 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Auto subscription

I ordered the ultimate kit around the holidays and was never asked about a subscription. Low and behold a month later I get billed $116 and some change. Order from somewhere else

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

They contacted me fast and…

They contacted me fast and conveniently. I've never in my life had a company do that. They usually take 3-5 business days. They responded within 20 mins. If not less. The product smells amazing. This is my first big online order purchase. I usually don't trust online stuff. Too much hassle. But beard club clearly cares and clearly have integrity. Keep up the great work. You guys are awesome.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Same as always

Same as always, good product and service. Always polite and helpful. I shop nowhere else for my stuff but here because of those reasons

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great! After requesting a cancellation from an accidental order, it was faster than I expected.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beard and Scruff Cream

I accidentally made two subscriptions for one product, The Beard Club’s Beard and Scruff Cream. I received an order I did not expect and notified The Beard Club. They quickly identified and correct the problem. I kept the extra order, because I love the Beard and Scruff Cream, even though I have a longer than average length beard. The Beard and Scruff Cream conditions my skin and my beard. I could not be happier with this product and the company’s service.

23 de fevereiro de 2026
Opinião espontânea

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