U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked... Ver mais
A empresa respondeu
I originally made an error when placing the order. I didn't realize that it came up with an old address or mine. I contacted your team immediately and they were able to resolve the issue. Great job... Ver mais
I ordered a few Jade tips. Had them sent usps. They were here in 5 days so not bad but usps wouldn't deliver them to my house. So I contacted the Billard Bay company left a message and within couple h... Ver mais
Contacted the seller about a cue they had posted on Facebook. Transaction went smoothly and I received my cue in the condition promised a few days later. I woukd definitely do business with them again... Ver mais
Explore The Billiard Bay, your premier destination for all things billiards! We offer an extensive collection of over 2,000+ high-quality pool cues, cue cases, billiard balls, table cloth, pockets, hardware, and accessories—everything you need to elevate your game. / Proudly featuring top-tier brands such as Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more, we ensure that every product meets the highest standards of performance and craftsmanship. Whether you're a casual player, a dedicated league competitor, or a professional, we have the perfect gear for you. / At The Billiard Bay, we’re committed to delivering unbeatable prices and exceptional service. Enjoy free shipping on orders over $99 and shop with confidence knowing that your purchase is backed by our 60-day Money Back Guarantee. Customer satisfaction is our top priority, and we strive to provide a seamless, reliable, and enjoyable shopping experience. / Join our growing community of billiards enthusiasts and experience the best in quality, service, and value. Shop with us today and take your game to the next level!
91724, Covina, Estados Unidos da América
Não respondeu a opiniões negativas
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The billiard bay is very respectful and dependable! Highly recommend!
The staff at The Billiard Bay really knows their stuff and helped me pick out the perfect cue for my playing style
The pool cue shaft is what I was looking for to get. The experience was great with your service hope to continue buying from your place!!
I remember you are services I need to again high recommend thanks
The Billiard Bay offers a fun and welcoming atmosphere with well-maintained tables
Very helpful and prompt customer service. Order arrived earlier than expected and will definitely do repeat business.
The billiard bay was quick on refunding my purchase when the item was out of stock. I would use them again for a purchase , if an item catches my fancy
The Tip of the Cue fell off shortly after using it, which was disappointing. The quality and the design were excellent.
GREAT VALUE , SHIPPED VERY FAST TOO,
THANK YOU, HIGHLY RECOMMEND BILLIARD BAY
Got exactly what I paid for. Fantastic Quality Pool Balls. Price was not a deal but right in line with what other retailers were asking
I ordered a cue on feb 21st. It's march 11th and the tracking has said "waiting to be picked up" since. I asked for a refund.. this is way beyond ridiculous.

Resposta da The Billiard Bay
I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.
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