The Book Of Everyone Opiniões 1916

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing unique & great fun book. The humour throughout is warm & informative & the personal element to the book makes it a perfect gift for that special birthday. Customer service & help was excellent... Ver mais

Classificada 5 em 5 estrelas

Love it was moved to tears. A great surprise for a big birthday for family including some great family pictures. Was also a good way to get those unable to join us to be involved too. Even more can... Ver mais

Classificada 5 em 5 estrelas

I was looking for something special for a special birthday that would be cherished forever and be something one wouldn’t see all over. This certainly fit the bill. After fretting about trying to find... Ver mais

Classificada 5 em 5 estrelas

My daughter loved her book which she received for her 18th birthday. I thought the whole process was relatively straightforward, I like the fact you could do an advanced edit and personalise it more i... Ver mais

Informações sobre a empresa

  1. Livraria
  2. Editora de livros
  3. Loja de lembranças

Informação fornecida por diversas fontes externas

Making the world a little bit more wonderful, one personalised gift at a time.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Such a great idea

Such a great idea. Friends really appreciated the personalisation and the quality of the gift.
I will use this company so much more now I have found it.

11 de fevereiro de 2022
Opinião espontânea
logótipo da The Book Of Everyone

Resposta da The Book Of Everyone

Thanks for sharing your feedback here Wendy. We are happy to hear that your friends appreciate how you personalised their book for them :)

Best wishes
The Book of Everyone

Classificada 5 em 5 estrelas

Video celebration

I am so impressed with the service I received. TBOE is a great website to use . we had a video montage made up for my mother's 80th Birthday. They were so helpful , as we had videos arriving late. They were able to add them in and shift them around at no extra cost. They were very efficient at getting back to queries that were raised. I Would definitely recommend them.

10 de fevereiro de 2022
Opinião espontânea
logótipo da The Book Of Everyone

Resposta da The Book Of Everyone

Thanks for leaving us feedback about your experience Wendy. It was a pleasure to help you!

Best wishes
The Book of Everyone

Classificada 5 em 5 estrelas

Highly recommend TBOE.

TBOE is fantastic! This is the second time I have used the service and both books were great - my daughters loved their books. The hardback book was good quality and I would highly recommend them. Their customer service is also excellent - I had an issue with one of the non-editable pages and they quickly provided me with several alternatives.

20 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I loved it as an idea

I loved it as an idea; the design was interesting, funny and quirky. The production quality is top.
I received the book in time, and it is the PERFECT gift for my brother.
I will certainly suggest it to friends and use your services again.

16 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant book and perfect for my…

Brilliant book and perfect for my husbands birthday! So easy to put together and fast turnaround on the printing. I contacted customer services and got super helpful and quick response. Highly recommended!!

14 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Birthday and Christmas Feedback

For Sept 2021 I used Book of Everyone for my daughters 18th Birthday. The process and system was very simple to navigate
My daughter was absolute delighted with this life long keepsake.
As was I.
It was fun, warm and affectionate.

I was so impressed that I have also bought her a Christmas gift. ( Dec 2021)
There was a slight hip cup.
But the response to resolve that was speedy and efficient.
Totally professional.
They went ut of their way to resolve the issue even late into the afternoon.
They volunteered to send my package via express delivery rather than my standard option at no extra charge
I will be back again for my sons 16th Birthday in May 2022
Very very impressive

9 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Totally unique gift & outstanding service

My daughter was delighted with the personalised book I bought for her 18th birthday - especially the 'augmented reality' video messages at the end! Her family are spread all over the world, so it made a very poignant & personal keepsake.
The customer care is 5 star - excellent support throughout and they delivered my book in record time as I was late ordering in time for my daughter's birthday!!
Highly recommended

23 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased it for my mother’s 75th

Purchased it for my mother’s 75th and was super impressed with the time from order to door (less than 2 weeks!) and the end product. A very cool and fun idea! Will be purchasing one for my wife and kids. Great quality - love it!

13 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a book for a friends 50th it…

I ordered a book for a friends 50th it took under 2weeks from start to delivery(Australia) the customer service was outstanding,all my queries answered,recieved the book today and I couldn’t be happier,it is really good quality also it is worth the extra few dollars to have the video at the end,also update emails on delivery
Highly recommend

27 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

After purchasing a 70th book for my…

After purchasing a 70th book for my best friends mum, I had a couple of questions for the team at The Book of Everyone, they were extremely helpful and didn't take long to respond. My friends mum absolutely loves her book and in her words "I love it, who would have thought it could be so interesting being 70". Thank you The Book of Everyone

26 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A gift that was unique and memorable, just perfect!

Excellent book where I could add in my own photos and really make my friends' 40th memorable. Such a unique and quirky idea, loved the content! She was so happy with it. I also appreciated this company really going overboard to check on fast delivery during covid, they were so helpful everyday and letting me know where it was at. I highly recommend this as a unique, personal gift that is super high quality! And excellent service!

26 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a book for our daughter

Ordered a book for our daughter - she was so pleased with it, her response was 'love it, love it, love it'.
It is a very professional looking book and you can review your options many times before making a final decision and having it printed. Great company. Have used them several times and all the recipients have been very happy with their books.

25 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Love this book for my sons 21st…

Love this book for my sons 21st birthday, the web site was easy to navigate and the book was easy to amend and personalise. The service was excellent, James was very helpful and any questions were effectively dealt with, the book is of high quality and arrived promptly after ordering, I would highly recommend The Book of Everyone for a personalised gift for any friend or family members

22 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful gift

This is my first time ordering the book and my daughter loves it. The customer service is amazing, James was very helpful and responded promptly when I have an issue.

16 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased the Book of Everyone…

I purchased the Book of Everyone through Hard to Find, although all communications are direct with Book of Everyone. In the checkout one important piece of information is not requested and there were follow up messages from Book of Everyone for me to provide it. However I had to look on Hard to Find for the messages, they did not come to my email. By the time I was checking that book was on its way to my friend for their birthday I found the hidden messages. They had not made a serious attempt to contact me even though I had paid for the item. Then it took them a further 3 days to start on my order saying printing takes 3 days. I then followed up on day 4 to make sure it had been sent and it hadn't. Finally sent day 5 after close of business of Australia Post. I paid for express shipping and it still hasn't been delivered now a week after my friend's birthday. Do not recommend this company as there is no customer service and do not keep to their deadlines. Cannot comment on the quality of the book as it still has not shown up.

10 de outubro de 2021
Opinião espontânea
logótipo da The Book Of Everyone

Resposta da The Book Of Everyone

Hi Susan,

This is Theresa. I'm part of the customer happiness team.

We are sorry that your book didn't make it in time for your friend's birthday.

Regarding the lack of request for personalisation information upfront - we are correcting that issue our end so that all the information to personalise your book is requested at the point of purchase.

I see that my team mate messaged daily to request the information that was missing - but that as you say unfortunately the messages sent via Hard to find did not easily make their way through to you. Unfortunately we can only contact you via the system and wait for a response in order to make your order.

Our printers operate Monday to Friday and once we had made your book our end it was sent to print as early as it possibly could be.

I can see that your book is now in delivery and unfortunately delayed here also - we will however monitor your order until we see it's delivered with Australia Post.

Once again we apologise for the unclear order information and delays in getting your book to you.

Kind Regards
Theresa


Classificada 5 em 5 estrelas

Awesome service and book!

This was my first order and there will definitely be more. Absolutely love the book and the service is world class. I was concerned that it would not arrive in time, but it did and it was beautifully packaged. Thank you James for promptly responding to my queries and requests. This is such a wonderful birthday gift. I highly recommend The Book of Everyone.

28 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Company and Customer Service

I’ve used this company on a few occasions now and have always found their customer service to be impeccable. I didn’t realise the video message gift had a time limit on as started it too soon so contacted Theresa and she extended it for me. If I ever need to constant about anything, the response time is so quick. All the gifts I’ve bought and referred others to, the recipients have loved them! Will highly recommend and use again and again and again. Such an amazing gift!

28 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing!

I just found this website very recently on Google and decided to make a 30th book for my best friends birthday. It is AMAZING!! Such good quality and super fast postage (even in Covid!) Easy to use and well priced. Will definitely purchase again!

24 de setembro de 2021
Opinião espontânea

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