Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Ver mais
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Leia as opiniões dos outros
Sarah and the staff have been great in making my experience with ordering watch straps from the Bridge an enjoyable one. I needed to exchange some straps and they were very responsive in performing t... Ver mais
The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Ver mais
I purchased three straps from these guys. Shipping from the UK to the USA and unfortunately when the package arrived was broken and empty. Clearly either Royal Mail or USPS lost the merchandise and de... Ver mais
Informações sobre a empresa
Escrito pela empresa
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Informações de contacto
27 Old Gloucester St, Holborn, WC1N 3AX, London, Reino Unido
- info@thebridgewatches.com
- thebridgewatches.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality and customer service
Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.
The latch broke on it, but the company offered to send me a replacement for free .. good customer service
Dreadful customer experience
Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.
I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

Resposta da The Bridge | Watch Straps
A must / go to watch strap for Apple Watch
Excellent customer service and a really good product / watch strap. Very pleased with my purchase (black and red Henley strap)
Great customer service provided by Sarah
Great customer service provided by Sarah. I had a slight problem with an order and it was resolved quickly and without fuss.
My biggest problem now is to stop ordering straps! I already have 7 and I keep seeing new ones that I’d like. 😊
The Tycoon Strap I ordered arrived the…
The Tycoon Strap I ordered arrived the next day. Great quality and definetly worth the premium price. There was a small issue with head locking mechanism and The Bridge's customer service team sent me a replacement quickly without any fuss.
Great product and customer service
Great product and customer service. There was a little issue at first, but the part was replaced quickly, and free of charge.
Incomplete watch strap
I ordered a watch strap, but it arrived without the pieces needed to connect it to an Apple Watch. I contacted Bridge, who apologised and promised to send a replacement. A week later, I still hadn’t received it, so I contacted them again. They said the connectors were out of stock but would dispatch it as soon as they came in, without giving me a timeline. I asked for a refund, but I didn’t hear back. Since I bought through PayPal, I raised an issue with them. A week later, I received a notification from PayPal that I’d get a full refund because the seller hadn’t responded to my query in time.

Resposta da The Bridge | Watch Straps
Very nice, good quality straps
I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took full responsibility for this, apologised and put it all right - I was kindly given an additional strap too. The straps themselves are great quality, and I appreciate how they handled things in the end. Mistakes happen, but they did make it right.

Resposta da The Bridge | Watch Straps
Lovely strap and great experience.
Lovely strap and great experience.
Best customer service EVER!
I bought three apple watch straps for a family member on the buy 2 get 1 free deal. They arrived the next day. He didn't like two of them so I contacted The Bridge and they were happy for me to return them for an exchange. Absolutely delighted with the customer service, the new straps also arrived the day after they received the returned ones!! I can highly recommend this company to anyone who wants good products and the best customer service I've ever experienced!
I’ve now bought 3 straps for my Apple…
I’ve now bought 3 straps for my Apple Ultra 2. I have to say what a pleasure it was to buy from The Bridge, lightening delivery service, fantastic customer service, and the quality of the straps are just fantastic, far better than the original Apple straps.⭐️⭐️⭐️⭐️⭐️
International shipping returns is paid by customer!!
Item was too big. Returns are paid by the customer which is international. It doesn’t make financial sense to return. Shame on them!

Resposta da The Bridge | Watch Straps
When I expressed my concerns on…
When I expressed my concerns on Trustpilot, the founder reached out to me to handle my concerns directly. That is exceptional service. Thank you Oliver.
Problem with pin on watch strap
Problem with pin on watch strap. Replacement strap forwarded, excellent service. Highly recommend Bridge Watch Straps
Super band
Super band, super company. Had an issue that they satisfied quickly. Would most definitely recommend the company and their products.
One of the parts on my strap had broke…
One of the parts on my strap had broke so I emailed the company and they responded immediately. After sending photos of the broken piece they sent me a replacement right away.
After ordering the wrong strap the…
After ordering the wrong strap the correct one was soon sent out and dealt with perfectly
I bought a strap and it fell apart…
I bought a strap and it fell apart within weeks. They replaced immediately with the upgraded version and I am very happy.
My issue was handled perfectly
My issue was handled perfectly. Your team did ask for a complete explanation and a photo, but upon receipt I was immediately offered a replacement. Very satisfied, thanks.
Excellent customer service
Excellent customer service. Had a fitting issue with the first strap but Sarah responsed straight away to my email and they sent a replacement of my choosing straight away, no questions asked. New strap is great, highly recommend the Vienna Sport.
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