I have been visiting The Brow Clinic for over a year now. The staff are lovely, and respectful, particularly Sharmila who usually does my brows. It’s easy as a more mature woman to be put off new opti... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very professional and attentive consultation for PMU. I felt totally at ease in Helen's care and the results were incredible! I m so pleased I took this step as was quite tentative about the whole pr... Ver mais
A empresa respondeu
Following a consultation with Helen I decided on the Misty Brows. I am so pleased with the results, they are just what I wanted. I can’t praise Helen enough, she is so knowledgeable and an expert in h... Ver mais
A empresa respondeu
I had a lash lift with Erin today , I am so happy with it and it’s honestly the best I’ve had! She was very polite , friendly and professional and make me feel welcome and comfortable. I have recommen... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Winchesters leading brow specialist in semi permanent makeup and brow treatments.
Informações de contacto
Reino Unido
- thebrowclinic.co.uk
4,9
Excelente
264 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Another fabulous appointment
Fabulous appointment with Sophie today! My first time with her (but not my first visit, by far). Up to the tip top exceptional standard as always!
20 de maio de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you Carla! We really appreciate you taking the time to write this for us, and I’ll be sure to pass on to Sophie, she’ll be thrilled. So glad you had another lovely visit to us, and we look forward to seeing you soon! Have a fab weekend!
Helen
Amazing Brows!
A fantastic service! My brows have never looked so perfect from any other salon experience. I recommend booking a session for Signature Brows if you’re serious about finding a look that lifts your eye/face look to the next level!
17 de maio de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Wow! What a lovely review, thank you so much Kirsty. That’s made my day and I’ll be sure to share with the team tomorrow. Thank you so much for taking the time to write this, we really appreciate it. We look forward to seeing you again soon. Have a lovely week ahead. Helen & Team x
Brows with Jess!
I modelled for Jess yesterday and it was such a lovely experience.
Despite not really knowing what I wanted and my brows being in desperate need of some TLC I felt like I was in completely safe hands.
Jess knew exactly what would suite me without me knowing what I wanted. She had my complete trust and I had her complete concentration.
As Jess is training Helen popped in and checked them and was really professional and explained any tweaks they made.
I have been looking for a brow clinic since I moved to winch before Christmas and I finally found the one! I’ll be back!
17 de maio de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much for being one of brow models for Jess yesterday and we are so pleased you’re happy with your free service and your end results. I’ll certainly pass this on to Jess and she’ll be very happy to hear your feedback. We look forward to welcoming you back soon.
Thank you so much
Helen & team x
Recommended
Very lovely professional and comfortable space. Happy with the results. Thank you.
13 de maio de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much Patricia, we look forward to seeing you again soon :)
Lovely experience
Lovely experience. V professional. Flexible and personal. Would recommend.
Great communication from Helen. Faith was charming.
3 de maio de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
This is so kind of you to write, thank you! We really appreciate it and Faith will be thrilled. have a lovely weekend x
I had a full face threading
I had a full face threading with the lovely Jess, she explained everything very carefully and asked before touching my hands to enable the skin to stretch fully and in the right direction. She cleansed and cooled the areas after the threading and made sure I understood the aftercare etc. I would not hesitate to recommend both her and the clinic.
28 de abril de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Oh Diana, this will make Jess’s day!! Thank you so much! I’ll pass this on, and we are thrilled you’re so happy! Really means a lot. See you soon! Helen & team x
Thank you! …
Thank you so much Helen for your professionalism and honesty at my brow mapping appointment on Friday. Your guidance and explanations were really helpful to enable me to make a decision about what I may or may not do with my brows. If I go ahead with future treatments - or decide to do nothing further - I would absolutely recommend you to others and have already done so with my daughter.
Thank you. A pleasure to visit you! Glenda
25 de abril de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Glenda, this has made my day thank you! Gosh, I really appreciate that lovely feedback and your time in writing it. It was my pleasure to help you yesterday and please don’t hesitate to get in touch if I can help further. Have a lovely weekend.
Helen
Feel in very safe hands at The Brow…
Feel in very safe hands at The Brow Clinic. Helen is the ultimate professional, warm, friendly and a wizard with brows- you won’t find better! You leave the clinic feeling 10 feet tall.
2 de abril de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thanks for this Sharon! :) that’s made my day. Really appreciate you taking the time to write this. Means a lot. Always a pleasure having you in clinic and look forward to seeing you again soon. Thanks again! Helen x
Lash lift and Tint first time! …
Great explanation and felt very comfortable with Faith she explained all the procedures and completed the request perfectly.. would highly recommend.. Am thrilled with the results!! Thank you Faith x
29 de março de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Hi Claire, this is so lovely of you to write this, thank you. I’ll certainly pass this on to Faith, and she’ll be thrilled :)
We are so pleased you’re happy with the results, and we look forward to seeing you again soon. Have a lovely weekend!
Very professional & experienced
Extremely professional and knowledgeable service. Very pleased with the results of my signature brow treatment having had uneven brows for a long time, the Brow Clinic has fixed them! Thank you
25 de março de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Oh wow! Thank you so much for taking the time to write this! I’m so happy to hear this, and appreciate it so much. That’s made my day :)
We look forward to seeing you again soon.
Helen
Wonderful to have eyebrows again.
Helen has been a pleasure to be with, she carefully explained what the treatment would entail and took care in measuring my brows and showing me the outline. The results are so pleasing, I now have eyebrows again. The procedure is painless and relaxing, at least for me, I was reluctant to get up from the bed/couch.
24 de fevereiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Oh how lovely Vivienne! Thank you so much for this, that’s made our day! :) it was an absolute pleasure having you in clinic and thank you for trusting us to transform your brows. Thanks for taking the time to write this for us,we really appreciate it. Have a lovely rest of your week and you’re welcome back for a nap on our couch anytime! :)
I was nervous about what the treatment…
I was nervous about what the treatment entailed but Helen put my mind at rest in our initial conversations. The treatment was not uncomfortable and I am thrilled with the results.
25 de fevereiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much for taking the time to write a review for us. We really appreciate you doing that, and so pleased you had such a good experience with us. We look forward to seeing you soon. Thanks again! Helen & team x
Great care, knowledge and brows
This was my first appointment at the Brow clinic yesterday, after a consultation, 2 weeks previously. I was very impressed by both Helen and Sophie’s care, attention and knowledge, as we chatted about the process and result I would like.
I’m happy with the lamination after my appointment and have re booked. Thank you Sophie.
21 de fevereiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much for taking the time to write this for us. We really appreciate it! We are so pleased you enjoyed your visit, and look forward to welcoming you back soon. Have a lovely weekend.
Helen & Sophie x
Fantastic Brow Clinic
As always a visit to The Brow Clinic is something to look forward to. Great experience and Helen’s high standards make visits a real pleasure. Thank you.
19 de fevereiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much for this! We really appreciate you taking sections to write a review for us :)
So glad you enjoyed your visit, and we look forward to you coming back soon. Have a fab weekend!
Friendly & Knowledgeable
Recently had microblading done with Helen and I am so happy with the result. Helen is very friendly and extremely knowledgeable about her craft. Every piece of advice she gave was spot on and I felt in safe hands from my first appointment. I would highly recommend her and I will be back in a couple of years when my brows need a top up.
18 de janeiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much for this Susan and it was our pleasure! So pleased you’re so happy with your brows and thank you again for taking the time to leave this review. It’s so appreciated. Have a lovely rest of your week xx
Exceptional experience
The staff here are all exceptional, very professional and always deliver great results. I wouldn’t go anywhere else.
11 de janeiro de 2025
Opinião espontânea
Resposta da The Brow Clinic Winchester
Well that’s just made our day thank you so much! We really appreciate you taking the time to write this & it means such a lot. Thank you. Have a fab rest of your weekend and we look forward to welcoming you back into clinic soon. Helen & Team xx
a lovely pampering session
My second visit was just as successful as my first - Thank you Sophie.
I will recommend The Brow Clinic to my friends.
30 de dezembro de 2024
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thank you so much Jenny! So lovely to hear and Sophie will be delighted. We appreciate your time taken to write this for us too. Wishing you a very Happy New Year! Look forward to seeing you soon x
Fabulous service
Fabulous service, Helen is such an expert at what she does: fabulous eyebrows. It’s always worth the travel to go
and see her. She makes you so welcome. The new premises are fab too.
19 de dezembro de 2024
Opinião espontânea
Resposta da The Brow Clinic Winchester
Ah so lovely of you to take the time to write this review, thank you so much! It was so lovely to see you and so happy you love your new brows :)
Come back and see us soon!
Thanks so much
Helen
I went into shop asking about their…
I went into shop asking about their service and was advised to come back later that day I did was shown into a room and was spoken to for approx 8 mins and then was asked for £25 for a consultation!!! I was so shocked I paid but this really did put me off the treatment and shop
Be aware to ask before speaking to anyone in this shop it is very costly!!!
14 de outubro de 2024
Opinião espontânea
Resposta da The Brow Clinic Winchester
Hi Rose,
Thank you for your feedback on our pricing.
We are at the moment open by appointment only at our brand new premises whilst we find more team members to join us and our clients book in online for ease. This way clients can see our full list of services, including all costs as well as t&c’s to see if we are the right clinic for you. So everything is very visible, upfront, clear and listed for clients prior to booking.
By booking in online you’d also be able to select a day to suit you where you’d then be allocated that specific slot to give you our undivided attention and hence when you might have popped in we may have already had clients in having treatments, and we weren't able to help you immediately I’m afraid on that day. We do try our best to help anyone popping in without an appointment though, but also prefer to be able not to rush so you feel looked after. So glad we were still able to invite you to pop back later that day though and still see you to answer your questions and help you.
Our in clinic consultations have a standard 15mins slot allocated in the diary, but we often run over this, and we always ensure that all questions are answered before we conclude, otherwise we offer complimentary email follow ups as well. From memory Rose, you were very happy everything was answered on the day and found it all very useful but If you do still have questions, we’d be very happy to help further and please do feel free to get in touch on email to ask as many as you like.
We unfortunately don’t offer free services so we are very sorry if you were expecting this to be free of charge. Because you can find all information for free on the website, or by emailing in to ask, anyone requiring our expert advice in person in addition to this for your skin/hair, shaping specifically for example our time is indeed chargeable. The cost reflects our years of experience, training and expertise. I’m sorry you felt this was too expensive for you.
On the website we have also made it very detailed and comprehensive so that in theory you might not need to book in for a consultation too if you were seeking more information but perhaps weren’t looking to pay for this. We also encourage clients to email in or send us photos, thus offering free advice this way also. We would do this out of hours in our own time, so we feel we offer a couple of options that suit all budgets hopefully.
We would have been so grateful if you’d let us know at the time whilst in clinic, or emailed us after your appointment to give us the opportunity to chat to you about your issues with our pricing and resolve. Had you afforded us this, we could have also explained that we’d take the cost of the consultation off any future treatment for you & hopefully you then wouldn’t have left feeling the way you did. We are always very open to receive client feedback and happy to take on board your comments on costs. We are very sad you felt your experience with us was over shadowed by the price and warranted a one star review overall. Especially as you can see from the hundreds of other reviews, we pride ourselves on our exceptional, award winning service.
If you’d be open to giving us the opportunity to make you happy Rose, please get in touch on email and I’d be very happy to help.
Thanks so much
Helen
Great services!
Great services! I did my brow treatment with Helen which is the signature brow. She is very patient and will go through all best options with you, depending on what you want. She is friendly and most importantly knowledgeable in what she does.
20 de novembro de 2024
Opinião espontânea
Resposta da The Brow Clinic Winchester
Thanks so much for this Ndey! It was my pleasure to have you in clinic and had a great time chatting to you. Thank you so much and look forward to seeing you again soon! You looked fabulous! Helen x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.