The Car Co Opiniões 

1851
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quick, honest and smooth dealings over all. I was assisted by Zubair. He was very friendly and easy to talk to. He took his time to explain everything and made sure I understood before carrying on.... Ver mais

Classificada 5 em 5 estrelas

Buying cars can be an overwhelming experience however we knew we were in safe hands as soon as we met Abdul. Abdul answered all our questions and gave us sound advice on the cars we were interested in... Ver mais

Classificada 5 em 5 estrelas

Wow, excellent customer service fr the moment we walked in from Zubair. He provided a relaxed approach to exploring cars and was really helpful with the process. Would highly recommend this company -... Ver mais

Classificada 5 em 5 estrelas

Had a splendid experience buy a car from carco we assisted by jabz very knowledgeable salesman explained everything briefly. he handled the whole process and its gone like a breeze. I was abit worried... Ver mais

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Welcome to the Car Co in Bury. We are an established approved used car dealer with a huge range of pre-owned models from some of the world's biggest brands such as Tesla, Porsche, Land Rover, BMW, Mercedes, Lexus, Audi, Honda, Hyundai, Jaguar, Kia, Maserati, Peugeot, Seat, Skoda, Toyota, Volkswagen, Volvo and Ford. On our website you can also view electric, hybrid, sports, and performance cars through to luxury 4x4's. Reserve online the car you want for £99 deposit. We offer competitive finance rates on HP and PCP (Our APR rates may vary. Currently our HP & PCP representative APR starts from 8.9% but this might differ based on the vehicle price. Subject to approval. The Car Co is a credit broker not a lender). Part Exchange welcome and nationwide delivery is available. We can help you find the right car for the right price. With so many high-quality vehicles available, make us your first choice when it comes to purchasing your next used car. Of course, when you've chosen your model, you want to know it represents the best value for money. That's why we'll endeavour to match or beat the price of any vehicle of the same age and specification offered by another dealer or car supermarket. Not only that, we offer a full range of finance packages that can be tailored to suit your affordability (The finance company might do their own affordability check and everything is subject to their approval). We even provide nil deposit options where you can buy when you need to and pay two months later. Each of our vehicles comes with optional extended warranties. Your peace of mind is essential to us and with our warranty you know your vehicle is protected. Browse through our stock online at www.thecarco.co.uk and contact us today to book a test drive. Our expert team will be more than happy to help.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1851)

154 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service and easy…

Excellent service and easy transactions. Sorted everything for me when part ex my old car!

29 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Kurtis,

Thank you for your review of The Car Co, we're pleased to hear that you received excellent service while part exchanging your old car here at The Car Co!

Classificada 5 em 5 estrelas

Car Co is the best, especially with Owi

I was attended on time, all my needs was met and sorted easily and straight away.
Car Co is the best platform, especially with Owi Shah, to me he is the asset to the company.
I am very pleased with the services provided by Owi

30 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Angelas,

Thank you for your review of The Car Co, we're glad to know you had an excellent experience from our salesman Owi who was amazing from start to finish.

Thank you for choosing The Car Co for your purchase, we hope you enjoy your new car!

Kind Regards,
The Car Co.

Classificada 5 em 5 estrelas

Addy made sure I had everything I…

Addy made sure I had everything I needed, understood what I was after and helped me get a vehicle quick and efficiently, thankyou

25 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Jason,

Thank you for your review of The Car Co, we're pleased to hear that our salesman Addy made sure you had everything you needed and helped you get a vehicle quickly and efficiently, we hope you love your new car, thank you for choosing us for your car purchase!

Kind Regards,
The Car Co.

Classificada 5 em 5 estrelas

Addy was a pleasure to do business with

Addy was very helpful without being pushy, answered all my questions with good knowledge, and was a pleasure to do business with. The car was immaculate and the process straightforward.

20 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Jonathon,

Thank you for your review of The Car Co. We are pleased to know you had a straightforward experience with our salesman Addy who was a pleasure to deal with. We hope you love your new car, thank you for choosing us!

Kind Regards,
The Car Co.

Classificada 5 em 5 estrelas

Addy customer service was 10/10 he was…

Addy customer service was 10/10 he was very helpful and friendly. Ady made the car sale journey very smooth and was no problems I would recommend to come down and speak to Ady when taking out a car he is the best in the business.

19 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi ,

Thank you for your review of The Car Co. We are happy to know that our salesman Addy was very helpful and friendly. Thank you for your recommendation it is greatly appreciated by ourselves and our salesman.

Many Thanks,
The Car Co Team

Classificada 5 em 5 estrelas

Wonderful experience

Wonderful experience, the cars are good and they take good care of you there, the hot chocolate is nice, go talk to Abdul he’s the best

17 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Amna,

Thank you for your review of The Car Co. We are pleased to know you had a wonderful experience with our salesman Abdul. We hope you enjoy your new car, and we hope to see you again in the future!

Many Thanks,
The Car Co.

Classificada 5 em 5 estrelas

Car sale

Thanks for a good experience. Addy was very helpful when purchasing our new car 👍🏼

4 de outubro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi,

Thank you for your review of The Car Co. We are pleased to know you had a good experience with our salesman Addy who was very helpful. We hope you enjoy your new car, thank you for choosing The Car Co!

Regards,
The Car Co.

Classificada 5 em 5 estrelas

Excellent Customer service and…

Excellent Customer service and attention to detail from Adam at the car Co constant communication and reassurance throughout my experience.

28 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi James,

Thank you for your review of The Car Co. We are happy to know you had an excellent customer service experience with our salesman Adam. We hope you enjoy your new car, thank you for choosing The Car Co!

Regards,
The Car Co.

Classificada 5 em 5 estrelas

car sale

Addy was super friendly and helpful throughout the whole process. We came by in the morning to check out the car, took some time to think it over, and when we returned in the evening, everything moved quickly and smoothly—we drove off with the car within the hour! Thank you for making it such an easy and pleasant experience.

29 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi,

Thank you for your review of The Car Co. We are pleased to know you had an easy and pleasant experience with our salesman Addy who was super friendly and helpful throughout. We hope you enjoy your new car, and thank you for choosing The Car Co!

Kind Regards,
The Car Co.

Classificada 5 em 5 estrelas

Very helpful

Very helpful, Addy was helping us with everything. Everything was so smooth and quick. Highly recommend.

21 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Vlad,

Thank you for your review of The Car Co. We are happy to know that our salesman Addy was very helpful. Thank you for your recommendation it is greatly appreciated.

Many Thanks,
The Car Co Team

Classificada 5 em 5 estrelas

Got the car with Addy

Got the car with Addy, very nice and helpful ! Guided through the whole process, with a lot of informations ! ✅✅

21 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Bianca,

Thank you for your review of The Car Co. We are happy to know our salesman Addy was very nice and helpful. Enjoy your new car, and we hope forward to seeing you again in the future!

Many Thanks,
The Car Co.

Classificada 5 em 5 estrelas

Mercedes GLE

I recently purchased a Mercedes GLE, and it was a truly positive experience. The team, especially Abdul, was incredibly helpful and knowledgeable. Their process and advice were greatly appreciated.

20 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Zohaib,

Thank you for your review of The Car Co. We are glad to know you had a truly positive experience especially thanks to our salesman Abdul. We hope you enjoy your new car, thank you for choosing us for your purchase!

Many Thanks,
The Car Co.

Classificada 5 em 5 estrelas

Great experience buying from The Car…

Great experience buying from The Car Co. I absolutely recommend.

20 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Mayokun,

Thank you for your review of The Car Co. We are glad to know that you had a great experience buying from us. Thank you for your recommendation it is greatly appreciated.

Many Thanks,
The Car Co Team

Classificada 5 em 5 estrelas

Helpful friendly guys

Helpful friendly guys - no pushy sell - just easy to deal with.

7 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Gav,

Thank you for your review of The Car Co. We are pleased to know you found our salesmen to be helpful and friendly. We hope you enjoy your new car, thank you for choosing The Car Co!

Kind Regards,,
The Car Co.

Classificada 5 em 5 estrelas

Jay The Car Co

Spoke to a guy called Jay, I had some queries to ask.

Jay was absolutely brilliant on the phone, so professional and helpful. Easy to speak to and answered all my questions with ease and helped me with everything I need. Cannot credit the staff at The Car Co enough. Proper business!

4 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Ben,

Thank you for your review of The Car Co. We are pleased to know you had a brilliant experience with Jay who was professional and helpful.

Thank you for visiting The Car Co we look forward to seeing you again in the future!


Many Thanks,
The Car Co.

Classificada 5 em 5 estrelas

Great sales man

Owi, was a pleasure to deal with, he made buying a car easy.

27 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Ellis,

Thank you for your review of The Car Co. We are pleased to know you had a great experience with our salesman Owi. We hope you enjoy your new car, thank you for choosing The Car Co!


Kind Regards,
The Car Co.

Classificada 1 em 5 estrelas

CarCo Bury Review

CarCo Bury Review – Avoid at All Costs!

I bought an Audi A4 Avant (KW18 EPL) from CarCo Bury at the beginning of May. Within the first week, the car developed a noise from the steering.

I booked it in for inspection (with confirmation by email), but when I arrived, they claimed I wasn’t booked in. Eventually, they agreed to “squeeze me in.” Ten minutes later, my car was handed back with “no faults found.” On checking my dashcam, I saw they simply lifted it on the ramp, lowered it two minutes later, and drove it back out. No inspection was actually done. A 3-hour round trip completely wasted.

After heated phone calls and showing them the footage, they agreed to pay for a local garage to diagnose the issue. That garage confirmed the steering rack was faulty. I rebooked with CarCo to have it replaced, dropped the car off, and made my way home by bus/train/walking, expecting the car to be with them for a few days. Just 3 hours later, I got a call saying “nothing was wrong.”

After more arguments, they finally agreed to let Audi check the car. Audi performed a full health check and confirmed the same diagnosis: the steering rack needed replacing.

Two weeks later, I dropped the car off again. No courtesy car was available, despite me requesting one, and I was given a rough trade-in vehicle instead. While waiting, I overheard the mechanic ask where the steering rack was. The response? “It’s in my back pocket.” In other words, it hadn’t even been ordered.

After two weeks of being fobbed off with excuses and “they’re on with it,” I collected the car to find they’d supposedly fitted a reconditioned steering rack and replaced two suspension arms. Within a mile of driving away, the same noise was still there. I took it straight back to the independent garage, who confirmed the steering rack hadn’t been touched — not replaced, not reconditioned, not even cleaned.

When I confronted CarCo again, the manager changed his story, admitting they hadn’t actually replaced the steering rack, despite giving me paperwork saying they had. Both Audi and the independent garage had confirmed this was the issue, yet they still lied.

Eventually, they offered to buy the car back, but £1,000 less than what I’d paid just weeks earlier. I had no choice but to accept, as I’d completely lost trust in them. To add insult to injury, the same car is now back up for sale — with the steering issue still unresolved — ready to be passed on to the next unsuspecting customer

1 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Danny,

We're sorry to see that you had a one-star experience with us here at The Car Co, we would like to invite you to a conversation so we can make this right, please call us at 0161 761 4171 or email us at marketing@thecarco.co.uk.

We hope to work together with you to come up with an appropriate solution. We appreciate your honest review, and we hope to talk to you soon.

Regards,
The Car Co.

Classificada 4 em 5 estrelas

Good reception and welcoming

Good reception and welcoming
A lot of varieties of cars to choose from
Will always recommend car co to anyone

1 de setembro de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Williams,

Thank you for your review of The Car Co. We are pleased to know that you received good reception and felt welcomed during your car buying experience with us. Thank you for your recommendation it is greatly appreciated.

Many Thanks,
The Car Co Team

Classificada 5 em 5 estrelas

Mark was amazing and super helpful

Mark was amazing and super helpful! He went above and beyond to get me the car and even went as far as picking me up to take me to the dealership which was a hour away! Fantastic service & will definitely be going to Car Co in the future!

15 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Levy,

Thank you for your review of The Car Co. We are pleased to know our salesman Mark was amazing and super helpful. We hope you enjoy your new car, and we look forward to seeing you again in the future!

Many Thanks,
The Car Co.

Classificada 5 em 5 estrelas

Zain was really helpful from the get…

Zain was really helpful from the get go! Had all the information to hand with helping us choose are family car. Would 100% recommend!

2 de agosto de 2025
Opinião espontânea
logótipo da The Car Co

Resposta da The Car Co

Hi Nikita,

Thank you for your review of The Car Co. We are happy to know that our salesman Zain was really helpful from the get go. Thank you for your recommendation it is greatly appreciated.

Many Thanks,
The Car Co Team

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