Banner for Cookaway

Cookaway Opiniões 1801

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Fantastic meal & relatively straight forward to prepare. Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of... Ver mais

Classificada 5 em 5 estrelas

Ingredients were fresh. Instructions easy to follow and the portions needed were ready to be used. It was a pleasure to cook with my daughter. The food was amazing!!

A empresa respondeu

Classificada 5 em 5 estrelas

I received the Japanese Izakaya meal as a gift. While it takes quite a while to prepare (as you'd expect for 5 courses, each on their own wouldn't take long), it was excellent, easy to follow, thought... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Malaysian Street Food package was a gift from my nieces. Ordering the package, when I had settled on a date, was completely easy, and the goods arrived on the correct day and beautifully presente... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de refeições
  2. Curso de culinária
  3. Organizador de eventos
  4. Serviço de encomenda de comida online

Escrito pela empresa

We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.

Cookaway

Escrito pela empresa

World Food Recipe Kits for Curious Cooks
Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
Cookaway when you want to...
With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
How it works?
• Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!

No subscription, no commitment

We won't tie you in.

We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great variety of dishes and very…

Great variety of dishes and very flavoursome! All this can be made with a little bit of prep and minimal kitchen equipment. Will be trying another box soon

12 de fevereiro de 2026
logótipo da Cookaway

Resposta da Cookaway

Hi Rob,

Thanks so much for your feedback! We’re thrilled you enjoyed our Japanese Izakaya Experience - it’s one of our most popular menus and for good reason! Can’t wait to have you try another box soon!

Best,
Team Cookaway

Classificada 3 em 5 estrelas

Good quality produce

Good quality produce, but for someone who is not used to following recipes it would have been easier if all ingredients were measured out for each individual recipe. This was a gift and I ended up throwing most of it away unfortunately due to using too much fresh produce for one recipe. Had the important bit been highlighted in red I might not have missed it.

2 de fevereiro de 2026
Classificada 5 em 5 estrelas

We thoroughly enjoyed it.

We thoroughly enjoyed it.
It was delivered when we needed it.
It was the tastiest cook at home special meal that we have tried, maybe because it started with raw ingredients.
The instructions were clear and easy to follow.
There was no skimping on quantity. I was worried about not having a 3 course meal for our special occasion. In the end, the meat and potatoes provided us with food for 2 days and we enjoyed both days!

27 de janeiro de 2026
Classificada 5 em 5 estrelas

We tried the Gourmet Aged Ribeye…

We tried the Gourmet Aged Ribeye Experience and it was a really enjoyable at-home dinner. Everything arrived well packaged and clearly laid out, and the instructions were easy to follow without feeling overwhelming.

The ribeye itself was excellent quality and the sides and sauce worked really well together. It felt like a restaurant-style meal but cooked at home, which made the evening feel special.

A great option if you enjoy cooking and want something a bit different for a night in.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beef wellington

We had the beef wellington. fairly easy instructions to follow and it turned out great. really good portion size for 2 people and as mentioned tasted lovely.

28 de janeiro de 2026
Classificada 5 em 5 estrelas

Loved making & eating the Indian street food

Bought the Indian Street Food package for my husband's birthday,
It was so easy to do, all the ingredients are more or Less measured out for you, it comes with easy to follow/understand cards (which you can keep for future).
We really enjoyed making the food and enjoyed it more eating it, I particularly liked the spicy battered Cauliflower, my husband liked the chicken skewers and we both liked the paneer skewers,
It all came in a massive box (with a coolie bag for the chicken etc) and was delivered on the day I requested.
I would definitely order again in the future.

20 de janeiro de 2026
Classificada 5 em 5 estrelas

Had a fantastic box from Cookaway

Had a fantastic box from Cookaway - went for the Greek set! So delicious and very well explained how to make what. A perfect way to impress your loved ones or a great option for a date idea.

8 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Recipes were easy to follow and the…

Recipes were easy to follow and the food tasted excellent. Delivered in good condition and on time. Imy only criticism would be that I felt that the chicken was inadequately prepped but it was not difficult to remedy that

23 de janeiro de 2026
Classificada 4 em 5 estrelas

Good delivery

Good delivery, food nice and cold, good quality products, only criticism was that you had to make Alioli and if you had not made it before, it does not advice to not use cold eggs and to only use egg yolk.

23 de janeiro de 2026
Classificada 5 em 5 estrelas

Fantastic cook box - would highly recommend

Fantastic cook box. Quality of ingredients was superb and portion sizes plentiful, whole experience was excellent

23 de janeiro de 2026
logótipo da Cookaway

Resposta da Cookaway

Hi Ian, we're so pleased you enjoyed cooking our Beef wellington experience that comes with an impressive beef centre cut fillet, it's one of our most loved menus. We can't wait to see you return to try another meal with us.

Thanks,
Team Cookaway

Classificada 5 em 5 estrelas

Malaysian Rendang Curry

We received the Cookaway experience as a gift
We chose our first recipe to order in January and received it on time and well packaged with ice packs etc , we received all the ingredients to cook (which were also top quality for our chosen meal )and instructions which were easy to follow
The meal turned out just like the recipe booklet showed us and was very authentic and tasty having had the same meal when we were in Malaysia
Looking forward to our next cookaway experience

16 de janeiro de 2026
Classificada 2 em 5 estrelas

Overpriced

The food arrived in good time but I didn't think it was value for money. I would not use again.

23 de fevereiro de 2025
logótipo da Cookaway

Resposta da Cookaway

Hi Pamela,

Thanks for your feedback. We can see you ordered our Aged Chateaubriand menu via Virgin Experiences and wondering if this menu was gifted to you. At Cookaway, our aim is to enable curious cooks with exciting world-food menus, using standout ingredients and cooking from scratch.

This experience centres around a 30-day aged 450g beef fillet Chateaubriand, accompanied by ingredients to make béarnaise sauce from scratch, sweet potato fries with polenta & paprika and a mixed leaf salad. It’s one of our top-selling and highest-rated menus and we believe it offers great value for the quality included.

We’re sorry this didn’t come across or meet your expectations and appreciate you taking the time to share your thoughts.

Best wishes,
Team Cookaway

Classificada 5 em 5 estrelas

Generous portions and easy to follow instructions for a delicious meal

The portions were generous and good quality ingredients. I loved the instructions - so easy to follow and produce a very delicious meal.

15 de janeiro de 2026
logótipo da Cookaway

Resposta da Cookaway

Thanks Pauline. We're so pleased to hear that you loved the flavours and instructions for our Yakitori Chicken and Soba noodle menu. It's a great menu for a weekday or Friday night dinners! Easy but flavourful.

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience! Instructions were easy to understand and the flavours!

15 de janeiro de 2026
logótipo da Cookaway

Resposta da Cookaway

Hi Elen,

Greek meze is all about delicious flavours and relaxed cooking, so we’re delighted it landed well.

Best wishes,
Team Cookaway

Classificada 5 em 5 estrelas

I have never cooked Japanese but we…

I have never cooked Japanese but we often go to Japanese restaurants and enjoy the cuisine.
It was fun to prepare the different dishes and the meat and fish top quality.

14 de janeiro de 2026
logótipo da Cookaway

Resposta da Cookaway

Thanks Esther for your lovely feedback! We're so glad to hear that you loved cooking the Japanese Izakaya Experience and appreciated the premium quality of the ingredients. We cant wait for you to return for another cooking adventure with us soon :)

Best,
Team Cookaway

Classificada 3 em 5 estrelas

Food was fine

Food was fine. Next to no communication and as this was for delivery on the last delivery before Christmas I was very anxious. Even more so as they don’t answer emails or the phone or even have working voicemail but leave them a bad trustpilot review and they’ll be on the phone in minutes.

I’ve had so many emails since about selling me meals I’ve actually had to block them as you don’t get an opt out option.

23 de dezembro de 2025
logótipo da Cookaway

Resposta da Cookaway

Hi Duncan,

Glad to hear you enjoyed your Cookaway menu. I've just checked our records and here are the facts -

- You placed an order on 30 Nov for delivery on 23 Dec. Our logs show that an order confirmation email was sent to you at 6:28pm on 30 Nov
- We received an enquiry from you at 2pm on 22 Dec asking about the status of your order
- Our system generated and sent you an order shipped email at 6pm on 22 Dec confirming that your order had been dispatched and would be delivered next day
- Your box was successfully delivered on 23 Dec by 12 noon as per the delivery service chosen by you

Given the above, I'm not sure how we could've communicated the status of your order any better. Christmas is the busiest time of the year which means our phone lines + email are constantly busy and our teams have to prioritise the most urgent issues. Given your box was successfully dispatched on the 22nd and a shipment email sent to you, meant there was no need for our teams to get in touch again to confirm status of your order. Ultimately we delivered your box as promised on the 23rd.

We use Klaviyo for all our email marketing. This is one of the most popular CRM systems used by most D2C brands worldwide. This requires us to have an unsubscribe option on all our marketing comms hence there is no possibility of us sending you a marketing email without the option to opt out as the system would block it automatically. Any emails re your account are classified as transaction emails and these do not have an unsubscribe button as they are necessary to communicate (with you) about your order or your account.

We are small family-run business, passionate about our brand, products and service so we take all reviews seriously. We are naturally disappointed to read your comments which I hope we've now clarified and resolved.

We'd happy to speak with you re anything that isn't clear or share evidence of the emails and comms sent out and please feel free to get in touch on hello@thecookaway.com.

Best wishes
Team Cookaway

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais