Theextractiongroup Opiniões 

32
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

!!Avoid at all costs!! They are a scamming company. They have prayed on my elderly relative who lives alone. Not completed the work they provided a sales agreement for and received full payment for.... Ver mais

Classificada 5 em 5 estrelas

This company was recommended to carry out works at my mothers property. I would like to say thank you for how polite, clean and thorough a the team where. The property is now on the market. Thank you... Ver mais

Classificada 5 em 5 estrelas

The extraction group were very professional, very clean and very much cheaper than any other company that approached me regarding spray foam loft insulation removal. All done in one day. Very impres... Ver mais

Classificada 5 em 5 estrelas

The Extraction Group ended a nightmare for us and successfully removed spray foam from our loft which had not been removed properly in the first place . Then also helped us recover some of our debt th... Ver mais

Informações sobre a empresa

Escrito pela empresa

At The Extraction Group, we specialise in Cavity Wall Extraction, Spray Foam Insulation Removal, and Loft Insulation Replacement. With years of experience and a team of skilled professionals, we’re committed to helping homeowners across the UK improve energy efficiency, reduce damp issues, and create healthier living environments. We understand the problems that poorly installed or outdated insulation can cause – from rising energy bills to structural damage. That’s why we focus on safe, efficient, and mess-free removal of cavity wall insulation and spray foam. Whether it’s due to moisture retention, failed materials, or property resale concerns, we’re here to provide expert advice and a solution tailored to your home. We also offer full loft insulation services, removing old or ineffective materials and installing high-quality, modern insulation that meets current energy standards. Our approach is professional, transparent, and always customer-focused. From your first enquiry to the final clean-up, we aim to deliver outstanding service with honest communication and reliable results. If you’re looking for a trustworthy team to sort your insulation issues once and for all, The Extraction Group is here to help. Your home deserves better – and we’re here to make it happen.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(32)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

After an unfortunate start a second…

After an unfortunate start a second crew arrived and did a great rectification job . They cleared up before they left -- no complaints , and now very happy with the completed job .

23 de julho de 2025
Opinião espontânea
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Resposta da Theextractiongroup

Thank you for your feedback. We’re sorry to hear the job didn’t start as smoothly as it should have, but we’re very glad our second crew were able to put things right and deliver the standard of work we pride ourselves on. It’s great to hear you’re now happy with the completed job and that everything was left clean and tidy.

We truly appreciate your patience and understanding, and thank you again for giving us the opportunity to rectify the situation.


Kind Regards

The Extraction Group

Classificada 4 em 5 estrelas

Glad it’s all over not happy losing money

4x for taking it out pleasant worker’s checked and fitted extra insulation to floor of attic also left everything clean and tidy.
NOT HAPPY: lost £5000 on having it installed and then told it would damage roof if left in.

25 de abril de 2025
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Resposta da Theextractiongroup

Thank you for sharing your experience. We’re really pleased to hear that our team were pleasant, carried out the extraction properly, added the extra insulation, and left everything clean and tidy for you.

We also completely understand your frustration about the money lost on the original installation. It’s incredibly disappointing to invest in something only to later be told it could cause damage. Unfortunately, we see this far too often, and we always do our best to help homeowners put things right safely.

If you need any further support or have questions about your insulation going forward, please don’t hesitate to get in touch — we’re here to help.

Kind Regards

The Extraction Group

Classificada 4 em 5 estrelas

Cavity Removal

The Extraction Group was recommended to me and they have provided an excellent service. Very clear explanation of work to be carried out and cost of work.
The team that carried out the work were very friendly and efficient and cleared up after work was completed.
I would happily recommend.

9 de abril de 2025
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Resposta da Theextractiongroup

Hi There,

Thankyou so much for your kind words and for taking the time to leave this lovely review. We're really pleased to hear that you were happy with the service from start to finish. Our team always aims to provide clear communication, quality workmanship, and a friendly approach, so it's great to know we met your expectations.

Classificada 5 em 5 estrelas

Wonderful work carried out at my mother…

Wonderful work carried out at my mother and fathers property, the spray foam was previously not removed correctly and remnants of the foam had slipped down into the cavities, this was rectified and sorted very professionally by a great team and of young men who made us feel at ease. Highly recommend

4 de abril de 2025
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Resposta da Theextractiongroup

Hi Bernie,

Thankyou so much for your kind words! We're really pleased to hear you were happy with the work carried out at your parent's property. Our team takes great pride in ensuring every job is done thoroughly and professionally, especially when correcting previous issues like leftover spray foam. It's great to know they made you feel at ease throughout the process. Your recommendation means a lot to us- thankyou again!

Classificada 5 em 5 estrelas

The Extraction group have been FANTASTIC …

The Extraction group have been brilliant. Having troubles with mould and damp with my baby daughter’s bedroom,and other parts of the house. They have made the whole family feel at ease with the fantastic and such helpful work they provided.
Couldn’t recommend them enough!
Thanks again

27 de maio de 2025
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Resposta da Theextractiongroup

Hi Connor,

Thankyou so much for your kind words. We're truly grateful for the opportunity to help, especially when it comes to something as important as creating a safe and healthy environment for your family.

It means a lot to hear that our team was able to put you at ease and provide the support you needed. Your recommendation is hugely appreciated, and we're so glad we could make a difference.

Classificada 5 em 5 estrelas

I have recently had my old insulation…

I have recently had my old insulation in the loft removed and replaced. From the start to finish every one went above and beyond. Would recommend highly.

21 de maio de 2025
Opinião espontânea
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Resposta da Theextractiongroup

Hi Thomas,

Thankyou for taking the time to leave such a great review! We're so pleased to hear that you were happy with the loft insulation work and that our team went above and beyond for you- that's exactly what we aim for.

Your recommendation truly means a lot to us. Thanks again for choosing The Extraction Group- we really appreciate your support.

Classificada 5 em 5 estrelas

Very efficient and effective

Matt, Declan and Frank were all great. Very efficient and thorough with their time and extremely tidy when replacing the flooring and carpet following completion of the damp work

13 de maio de 2025
Opinião espontânea
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Resposta da Theextractiongroup

Hi John,

Thankyou so much for your kind words! Were really pleased to hear that we made a great impression and delivered the high standard of service we pride ourselves on.

Were especially glad you appreciated the efficiency and care taken with your flooring and carpet. Thanks again for choosing The Extraction Group!

Classificada 5 em 5 estrelas

Foam extraction…

The team that came were very professional, polite and friendly who answered all my questions. I had great follow up with Mathew who responded quickly and politely to my emails and I would have no problem in recommending this company, great service from start to finish.

13 de março de 2025
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Resposta da Theextractiongroup

Hi Gary,
Thankyou so much for your kind words! Were really pleased to hear that you were happy with the team and the overall service. Its great to know you felt supported throughout and had your questions answered. Thank you for choosing The Extraction Group!

Classificada 5 em 5 estrelas

The fitters were friendly and efficient…

The fitters were friendly and efficient and the job was done in just 1 day

27 de março de 2025
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Resposta da Theextractiongroup

Hi Patricia,
Thanks so much for your great review! Were really glad to hear our fitters made a good impression and got everything done efficiently in just one day. We always aim to provide a smooth and hassle- free experience, so its great to know that came through. Appreciate you taking the time to share your feedback- and thank you for choosing The Extraction Group!

Classificada 5 em 5 estrelas

Excellent company

Couldn’t recommend the extraction group anymore, very professional and efficient service. I used this company for cavity wall extraction and after the work had been carried out I’m very happy with level of service that’s been delivered thank you again! Fantastic company

6 de março de 2025
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Resposta da Theextractiongroup

Hi Alanis,
Thankyou so much for your kind words and for taking the time to leave us a review! Were really pleased to hear that you were happy with the cavity wall extraction service and that everything met your expectations. We pride ourselves on being professional and efficient, so it's great to know that came through during your experience. Thanks again for choosing The Extraction Group- if you ever need us again, were just a phone call away!

Classificada 5 em 5 estrelas

Excellent job. Very friendly and helpful teams.

Very relieved that the foam has gone. The teams that came to remove it were excellent, very friendly and helpful.

10 de março de 2025
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Resposta da Theextractiongroup

Thank you so much for your kind words! We’re really glad to hear you’re feeling relieved now that the foam has been removed. Our team always aims to be friendly, helpful, and efficient, so it’s great to know they made a positive impression. If you need anything else in the future, don’t hesitate to get in touch. Thanks again for choosing The Extraction Group!

Classificada 5 em 5 estrelas

Wool insulation removed by The Extraction Group

Following a survey by Damp Detectives, Declan and Matt from The Extraction Group were recommended and visited us in February to quote for extracting wool insulation from our cavity walls - insulation was no longer effective. Explained the process clearly, provided a quote on the day and contract. Work was booked in 2 weeks later, a call before to check all ok with timings. Jason, Jake and William arrived in good time, explained the process again, checked with us while work was being undertaken and then we were able to look, via mobile camera, inside the cavity on all sides of our home to show wool had been removed. All completed in one day. A re-visit is planned for 6 weeks time to provide a check on our property.

11 de março de 2025
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Resposta da Theextractiongroup

Thankyou very much for your kind words. We look forward to seeing you in 6 weeks.

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