Scam company. Ordered, saw the trust pilot rating and immediately emailed to cancel (within 20 minutes of order), company didn't answer for three days and then responded to say it had shipped. It has... Ver mais
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Paper towels are thicker. The item is made in China (people were untrusted to know from reading). Ordered two blankets, same size, of course received different sizes. Return policy is ridiculous. This... Ver mais
I wish I had come here and read the reviews before ordering! I ordered on the BOGO offer and ordered 1 Queen size and 1 Large Throw. They arrived today. Both "large" throws and so thin you can almos... Ver mais
I took a chance and ordered during the BOGO sale. I made the mistake of not noticing the size dimensions, only noticing the word "queen". As others have stated, what I received would barely cover a tw... Ver mais
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TOTAL SCAM
blanket does not look like the pictures, it is thin and fraying. they pretend to be a US company but the package came from china. if you want to return, you have to pay to send it to switzerland. Dont do it!
Complete scam!
Complete scam!! Should have read the reviews first. Ordered a queen size blanket and received something the size of a small throw blanket, came shrink wrapped, not at all as advertised. For what it’s worth, will be disputing with my bank. DO NOT ORDER FROM THIS WEBSITE!!!
Do not recommend
$60 for a smaller than full size bed fleece blanket that sheds all over my house is a complete rip off. Their return policy is even more of a joke- shipping from the US to Switzerland. It is a very thin material that seems like it will rip in no time. The customer service was also not helpful and an automated response. Not worth it at all.
Absolutely horrible!!
Absolutely horrible! This website HAS to be a scam. I ordered a full size blanket for my daughter for Christmas. Paid $55 for it (which I thought was a lot, but it was for her bed and they looked so comfortable). When it came it wasn’t even wide enough to cover my 6 year old daughter. It’s basically a long strip of cheap, thin, garbage fabric. They said I can return it, but I have to pay the return shipping (USA to Switzerland). Why should I have to pay the shipping fee for them sending me a different product than what I ordered/paid for?? Idk if this website is a scam or if this was just a mistake, but I’m livid. It didn’t come in any sort of marked packaging or anything either. They said it has to be returned in the original packaging, but there wasn’t any. It was just plastic wrap that looked like it came from TEMU.
Scammer website
Wish I would have read the reviews…
Wish I would have read the reviews first, I wouldn’t have wasted my money. I thought I ordered a queen size but it sure seems like a twin. Very cheaply made.
Never delivered!
Ordered 3 blankets on December 6th for Christmas. Received a notification that they had been delivered on January 7th. They were not delivered. I emailed customer service which stated they had been delivered…I just told them they weren’t! I have cameras and nothing has been delivered to my house. I have called and had to leave a message. I do not know if the bank will help me get my money back or not since it has been so long.
The blanket itself is amazing
The blanket itself is amazing, but it came in damaged packaging. Luckily, it wasn’t affected, and I love using it.
Awful customer service
Awful customer service. Website is inaccurate. The “blankets” and thin, poorly made and just plain cheap! Do NOT purchase from this company.
I gave four starts because the seller…
I gave four stars because the seller is very courteous, very easy to talk to, and apologetic. We ordered our fleece blanket December 6. Sadly, no order confirmation in an email nor any proof of purchase but we got charged. Two weeks later, we called in our bank and reported it as a scam, which we thought it was. The bank gave us our money back. One month later, we were shock to receive the blanket in the mail. The fleece blanket is beautiful and really soft though not the most durable one.
We felt bad getting the blanket and not paying for it. So, we emailed the merchant and they responded back with a very polite message. They told us to keep the blanket, or donate— and not to worry about the money.
This 100% POLYESTER blanket isn’t worth…
This 100% POLYESTER blanket isn’t worth 20.00 let alone 49.00 in my opinion. Once I figured out I though away my money, they require the return to Switzerland for a $300.00 shipping fee, isn’t that convenient?
Buyer Beware
I ordered this blanket in November for…
I ordered this blanket in November for a Christmas gift and it still has not arrived! It’s now the second week in January. I have contacted the company twice and they are not helpful at all. They item tracks as “in transit” for the past several weeks and that is all they will provide me as an update. I have requested a refund as I have absolutely no faith it will ever arrive but they are not willing to do it. In the end I paid for an item six weeks ago that I will probably never receive!! The website says fast shipping and money back guarantee. That is totally false. Do not order from this company.
Never received it and customer service ignoring my request for a refund
Ordered my blanket at the end of November, it shipped December 9 and I still haven’t gotten it. I’ve requested a refund with no response from their customer service
DO NOT ORDER FROM THIS COMPANY
***UPDATE: (2-16-2025)**** After the USPS confiscated my first package for counterfeit postage, the company would not simply offer me a refund and sent a SECOND package (once again drop shipped straight outta China) and I once again had to wait WEEKS.... This time I actually received my blankets after almost two months of battling this issue and receiving multiple canned, impersonal responses from their supposed "customer service". I wanted a refund, they told me that I had to send my package to Switzerland in order to get my refund (they have a Florida "address" on their "website", I Google mapped the supposed address and it looks to be a small little house in the middle of nowhere). the amount I'd be spending on postage alone for a package with 4 blankets in it to be sent to Switzerland is a totally joke is too much of a financial loss, so I was stuck and this company knew it. So, I filed a compaint with the Federal Trade Commission (I strongly advise all dissatisfied customers to do the same!), and now all of a sudden they have offered me a $40 refund, which is not ANYWHERE close to a suitable amount for the 4 blankets I purchased as Christmas gifts. I repeat, DO NOT, DO NOT, DO NOT buy from this company, the blankets are absolute JUNK and you will never get your money back.
***ORIGINAL REVIEW:**** DO NOT ORDER FROM THIS COMPANY. I ordered blankets intended to be Christmas gifts on December 9. A month later and have been informed by USPS that, "Package seized by USPS for counterfeit postage and will not be delivered. Please contact the merchant or seller with any questions." This company drop ships straight outta China, is fraudulent and very misleading.
Be Informed Before You Buy
Fleece Blanket company are not upfront. Their products are made shipped from China. Why put Switzerland in your history of your product? Quality,packaging skimpy sizing of products is not even one*Returns if you are not satisfied is a farce as shipping is costly and time constraints.So as a result consumers keep a product that is wrong size, color,size or quality. As they are out of US BBB isn’t helpful or a deterrent.The address and phone number in Citra,Florida is impossible to contact so only contact is email.Truthfully don’t know how this company is still in business.Consumers need to read Trustpilot. Keep up the excellent service of having a site like Trustpilot.
Horrible delivery time & customer…
Horrible delivery time & customer relations when it came to returning! $20 off next coupon for the delay BUT I am definitely not ordering from this coming again. Once I did get my order, over a month later, it really isn’t a great blanket. Soft & nice color, yes, but that’s about it. Smaller than expected & just not worth the wait! Could have found something just as nice & cheaper elsewhere … actually, I did because I had to buy 2 more gifts for Christmas due to shipping delays.
These are very poor quality blankets
These are very poor quality blankets. One of the blankets I ordered arrived wrapped in packing tape which took forever to open. The size of the blanket wasn’t even close to matching what was advertised. The stitching is coming out at the sides. I emailed the company and I received a form email stating if I sent the blanket back I could get a refund but I’m not sure I trust that. Do not buy these blankets.
I just got my blanket today..
I just got my blanket today, having ordered it at the beginning of December. Honestly, I thought people were just being overdramatic about the shipping, but they're not kidding—it takes FOREVER!! And while it's a decent blanket, (then again, I'm not picky) it doesn't live up to the hype. In short, FALSE ADVERTISEMENT!!
As with most other people
As with most other people, I ordered it early December and it came after New Year’s. It does shed all over my pants. When I told them I wanted to send it back, they told me to mail it to Switzerland, it’s about $200 to ship back. The company is a joke.
Very Disappointed
As others have said, the arrival time for receiving the blanket has been very disappointing! I ordered one blanket on Dec. 7th and am still waiting for it to arrive. I have emailed customer service and have only had them state that it is "on the way". The "in transit" time given when tracking this order is ridiculous. Of course, we would not have ordered this product if we knew that it would never have made it by Christmas or knowing that it would take at least a month to arrive. They have some serious issues with product delivery at this time.
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