The Flooring Group Opiniões 

117
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are very pleased with how the work has been carried out and the quality of the final product. Chas and Paul exceeded our expectations and took on additional tasks for us. Regarding pricing, as a sc... Ver mais

Classificada 5 em 5 estrelas

Very professional team. Very organized, did a clean and neat finish. Removed all old carpets and left our flat with all furniture and accessories placed in correct places. Workers were very accommodat... Ver mais

Classificada 5 em 5 estrelas

We chose hardwood flooring and carpet in the Hampstead store. The staff were very friendly and helpful. We were given a choice of dates for fitting, and were later offered earlier fitting which was gr... Ver mais

Classificada 5 em 5 estrelas

Sale of the Amtico product was conducted in a professional manner . Good communications . Installing of the product was done with skill by a good natured Danny and his mate over 3 days . We had the Gr... Ver mais

Informações sobre a empresa

  1. Empreiteiro para instalação/reparação de pisos

Escrito pela empresa

The Flooring Group was founded in 1973 as a family business and grew through the years to become a leading flooring retailer with several showrooms throughout London and a Commercial Division servicing London and the South of England. Our aim is to provide a high-quality product with a top-level service – a guarantee that our customers always receive a superior installation on time and within their budget. With more than 40 years of practice, we are well-known for our distinctive features of diligence, accuracy and high-class service. The constant quality control we perform ensures that our clients get the utmost quality and make us a preferred flooring contractor by many. In all these years we’ve created thousands of satisfied customers and managed to build an excellent reputation as a reliable provider of flooring services in London.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

117 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(117)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Exceptionally pleased with the whole experience - Stephen went out of his way to accommodate my requests, the team putting in the carpets were polite and efficient, and the end result is perfect, high quality and at a good price.

I have already recommended to a number of friends, thanks once again.

20 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Above & Beyond Expectations

After 5 years in our office, the carpet tiles were absolutely horrid - and I only had a short time to get it all sorted out. The team (headed by John) were quick, friendly, professional, and managed to get everything taken out and then re-done with minimal fuss and mess. Cost was more than reasonable compared to the other quotes I was getting.

I would absolutely recommend this company!

1 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking workmen-ship

Shocking workmen-ship, just want to get in get out and get paid . Been back half a dozen times to sort flooring out and still not right. Would not recommend to anyone, stay clear .

7 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

Very good service. My wooden floors look great and the fitters were most efficient and cleaned up after their work. Good to deal with. I would recommend.

2 de maio de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Overall very happy, with a few hiccups along the way

Overall we are very happy with the carpets and flooring, although at times it seemed a determined push was needed on our part to keep things moving forward at some kind of reasonable timetable. A few of the finishes on the flooring needed tweaking but they were very good about getting the workmen back in to do that. Certainly now everything is in and finished, we are very pleased.

8 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Flooring Company

Danny and his colleague were excellent. They fitted a wooden floor in my living room in 3 hours and it looks amazing, so pleased, thank you! Also the team of carpet fitters were equally good, worked quickly and produced a great result. All done in a day-perfect!

29 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent results!

Really pleased with the customer service. The team are efficient and professional. Would highly recommend.

18 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

We purchased a new property and had the…

We purchased a new property and had the floors done with the Fulham & Chelsea Flooring Company for flooring solutions. Their product quality and job satisfaction is beyond excellent.

Thank you for an awesome job.

24 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

One of the reputed and known flooring…

One of the reputed and known flooring companies is The Hampstead Flooring Company, which is popular for serving both commercial and residential clients.

We give you 100 points out of 100. Thanks team for your professional services and for your attention to detail.

24 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

We have called and discussed with The…

We have called and discussed with The Knightsbridge Flooring Company about my commercial installation services. Its budget-friendly price policy has helped us decide the company to get associated with. It ensures a high level of comfort to its customers with the professional Knightsbridge Flooring services. Thanks a lot all.

12 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

We we super happy

We we super happy, as me and my partner received good service! We were given a good advice when we needed help and our floor was done in no time! The delivery and installation was as we had agreed and we were really happy! Thank you The Flooring Group! :)

10 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

You won't be dissapointed!!

If you need Flooring for your property than look no further than The Flooring Group. With the experience and expertise you will not regret it!! They specialise in all forms of flooring including Cork which was recently fitted in a VW Camper van and looks amazing!!!

6 de novembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Time wasters

Time wasters. From receipt of quote it took over a month and I still have not received a fitting date. For some reason the fitter had to visit and he sadly forgot the appointment (although he said he was stuck in traffic but offered no rearrangement time). I think Brian Hawkes perhaps quoted wrongly so his response to my email saying the fitter had forgotten and I wanted a booking date was "I suggest you go elsewhere". Unreliable, unprofessional, indeed, go elsewhere.

18 de outubro de 2019
Opinião espontânea
logótipo da The Flooring Group

Resposta da The Flooring Group

This individual never even purchased anything from Hampstead Flooring, so how could the company possibly provide any guarantee when we've never even provided this person with any service?
This person was given a preliminary estimate in September on the basis that an installer would visit to assess any issues before we firmed up a quotation.

An appointment was made by the installer yesterday evening and
he was delayed in traffic. When this was explained the customer was very rude and put the phone down.

We do not accept this treatment to our staff and I suggested that the person look elsewhere.

I was then threatened with legal action, even before we had prepared a quote!

This type of person is best avoided in our opinion, because we do not accept such treatment of our staff.

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