The Fragrance Co. Opiniões 

160
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged

Classificada 5 em 5 estrelas

Ive tried all other companys ,scent reserve ,essence vault the smell dosent last ,but theses do, one spray has lasted all day and the best by far,great vaule for money

Classificada 1 em 5 estrelas

Really poor customer service. Just told to wait longer. Delivery info doesn't show up on the oder history so you have no idea where your parcel is. Had to mail customer services to get a tracker. Parc... Ver mais

Classificada 5 em 5 estrelas

Fragrance arrived very quickly and was well packaged Fragrance itself is lovely … I hit the bon bon copy .. is long lasting . Would definitely recommend and would buy again . Thankyou . Also reasona... Ver mais

Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de cosméticos e perfumes
  3. Fornecedor de fragrâncias e aromas

Escrito pela empresa

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

160 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(160)

51 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A little gem of a find!

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy delivery, very reasonably priced and I’ve been so impressed by the quality and the fact that the perfume lasts and lasts all day. Will be using it again for my children and recommending it to everyone! Total winner!

13 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Classy scents and great customer service

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was.

Unfortunately, despite selecting a perfume with my favourite notes, I didn’t like the smell. The customer service was excellent and the refund process was seamless.

Even though I didn't end up keeping the perfume, I would have no concerns about trying another perfume from the company. It seems they are accurate dupes so, next time, I might try and smell the branded version IRL and then purchase the scent from here, as I think the products are very competitively priced.

4 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give this company zero…

If I could give this company zero stars, I would. The service is absolutely disgusting – unprofessional, careless, and downright unacceptable. They clearly have no regard for their customers time, money, or basic decency. Every interaction was a nightmare, and the lack of accountability is shocking. Avoid this company at all costs unless you want to waste your time and be treated with complete disrespect. The poorest service I’ve ever experienced.

4 de setembro de 2025
Opinião espontânea
logótipo da The Fragrance Co.

Resposta da The Fragrance Co.

Many thank for this feedback.
We dont recognise you as a customer unfortunately, I can not see an order ever placed by you and I dont recall a scenario that would fit this poor review. Can you please double check that your order came from The Fragrance Co? Please feel free to message us with your order number to info@thefragarnceco.co.uk when I can investigate further...

Classificada 5 em 5 estrelas

Smooth process and great perfume!

Smooth and straightforward ordering process, communication about delivery was very good and efficient delivery time.
Perfume is just what I was looking for, and I will definitely be ordering again!

3 de setembro de 2025
Classificada 5 em 5 estrelas

Customer service

I recently ordered perfume for my partner. He did not like it so I messaged The Fragrance Co. They were very helpful, got my refund. So if you not happy about the product there is no problem! Excellent customer service!

11 de agosto de 2025
Classificada 5 em 5 estrelas

Absolute great product

Absolute great product. Lasts longer on the body than most brands, smells exactly like the real deal. Fast delivery and very friendly in store too. Thank you

30 de julho de 2025
Classificada 5 em 5 estrelas

Like the real version except...

I bought the Chanel Allure Pour Homme 'smells like' from The Fragrance Co. I got it today. It smells just like the real Chanel except there's one thing... The version I bought from The Frangrance Co is more potent stronger and even lasts longer than the real version. The real Chanel Allure costs around £132. From The Fragrance Co I paid £20 including delivery.

Im really happy with purchasing my aftershave from The Fragrance Co, they've met my needs and then some. It's the first time I've bought 'smells like' aftershave and I definitely selected the right company to buy from. The packaging is professional my order was dispatched the same day and The Fragrance Co haven't even asked me to review the product or service.

Honest, reliable and responsible business. The Fragramce Co will inevitably grow as a business and maintain its success for delivering exactly what 'it says on the tin' and then some. I don't usually leave reviews but I'm so happy with the product and service that I've decided to leave a review on here. This review may sound too good to be true but buy a product from The Fragrance Co and see for yourself.

I don't have much money about me and buying the real Chanel for £132 is way out of my budget. So being able to get something better than the real version for a percentage of the price has made my day.

Truly satisfied with The Fragrance Co.

Thank you.
Ryan, from... ashton-under-lyne

7 de julho de 2025
Opinião espontânea

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