After reading some of the reviews on here I was somewhat concerned about ordering. So I just ordered one stackers jewellery tray to go with my collection as it was nearly 30% cheaper than anywhere e... Ver mais
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Leia as opiniões dos outros
Bought some of the Stackers trays as they had a better range of colours than many other shops and were a good price. They arrived in double quick time and were packed with real care - which I really... Ver mais
I recently purchased (from Amazon) an item which, when it arrived, was damaged. I contacted Chris at around 4pm on a Wednesday, discussed the issue and within 20min a new item was purchased and on its... Ver mais
Not having many rings but loads of earrings, a traditionally laid out jewellery box is not suitable for me. The Stackables, mix and match range proved perfect. The items came beautifully wrapped, de... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We have been trading online since 2006 and have vast experience in the gift trade as a whole, so we firmly believe that we can provide the kind of quality service and product you would expect to find anywhere. Despite the fact that we completed tens of thousands of online transactions, we are still very much a family company and aim to stay that way. The reason that we can give you fantastic products at such great prices is that by selling it direct, we don't need to add on any extra margin to cover costs. This way we both win; we get the sale and you get a high quality item often at a lot less than you would pay in the shops! So if you have any questions, comments or just want to say hello, don't hesitate to drop us a line.
Informações de contacto
Heatworks House, PH1 3EE, PERTH, Reino Unido
- sales@thegiftery.co.uk
- thegiftery.co.uk
4,9
Excelente
159 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful items and good service
Beautiful items and good service. I have shopped here more than once and will do so again in future - they're very good for special gifts.
7 de abril de 2017
Opinião espontânea
Very pleased with the photo frame
Very pleased with the photo frame. The quality was good and the delivery was quick.
7 de abril de 2017
Opinião espontânea
Lovely product and delivery sooner than …
Lovely product and delivery sooner than stated
6 de abril de 2017
Opinião espontânea
Great service
Great service, arrived on time and well packaged. Would use this company again.
6 de abril de 2017
Opinião espontânea
Very pleased with service and product
Very pleased with service and product. Would use this company again, thank you
6 de abril de 2017
Opinião espontânea
Great company. Good value
Great company. Excellent prices. Super fast delivery. Customer service second to none Products are excellent quality. Highly recommend this company.
6 de abril de 2017
Opinião espontânea
High quality watch box delivered …
High quality watch box delivered quickly.
6 de abril de 2017
Opinião espontânea
Great service with quick delivery and …
Great service with quick delivery and good products.
6 de abril de 2017
Opinião espontânea
Dulwich jewellery roll.
Item arrived promptly. Would certainly use The Giftery and recommend to friends.
30 de agosto de 2016
Opinião espontânea
Excellent
The quality of the Jacob Jones Shoe Polish Kit was exceptional, and exceeded my expectations! It was beautifully packed and the recipient was very impressed! It was shipped within hours and arrived in plenty of time for my friend's birthday. When I contacted Thegiftery, to ask some questions about the product, they were very friendly and helpful. I highly recommend them!
30 de agosto de 2016
Opinião espontânea
Swift service, quality products
After reading some of the reviews on here I was somewhat concerned about ordering. So I just ordered one stackers jewellery tray to go with my collection as it was nearly 30% cheaper than anywhere else.
It arrived within 3 days over the busy Christmas period as promised, nicely packaged with stackers tissue paper & great product which matches perfectly! Why pay more & go anywhere else?
Would definitely recommend & will use again in the future.
3 de janeiro de 2016
Opinião espontânea
WILL NEVER BUY FROM THIS SELLER AGAIN
A few weeks ago, I bought an expensive leather cufflinks box. After a few days, the snap broke without any reason, leaving the box useless (It won't close any more...). Even though it is obviously a quality issue (and the seller acknowledged it after I sent a picture), the seller won't exchange the FAULTY PRODUCT at his expense, and WON'T ACCEPT A REFUND.
After a long time exchanging emails without any result, I finally posted a review on the seller's Facebook page. Not being able to answer properly to my public request, TheGiftery preferred to delete all of its other reviews in order to HIDE THE ISSUE.
Both behaviours are utterly unacceptable, and I strongly advise anyone seeking quality product and correct customer service to AVOID PURCHASING ON THEGIFTERY.
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ANSWER TO THE SELLER'S ANSWER
It is brilliant how you stay dishonest year after year.
The product became faulty DAYS after the purchase.
I never said you deleted your Facebook page, I said you deceivingly preferred to delete all of your Facebook reviews just to hide mine, then changed it back when I posted why you did it!
You talk about an address in Russia, which is also a false information: the address was in France. Since the costs of sending it back, for you as well as for me, were nearly as high as the price of the product, it obviously did not make any sense. Which is why I asked for a refund, having showed with photos that THE PRODUCT YOU HAD SENT ME WAS FAULTY AND UNUSABLE.
THANKS FOR HELPING ME SHOW HOW DECEITFUL YOU CAN BE.
24 de julho de 2014
Opinião espontânea
Resposta da The Giftery & Giftoma
We are really sorry that the customer felt let down. We are always happy to replace items at our expense and have a free returns service just for this purpose.
In this instance, the customers product became faulty some months after he purchased it, and was asking us to collect it and reship it to an address in Russia, despite purchasing it in the UK. We offered him numerous options, including us collecting it from an address at the time and place of his choosing the next time he was in the UK, but he rejected our offer. I can also confirm that at no stage have we ever deleted our Facebook page.
The offer of a replacement still stands.
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