Service was thorough and quick. Frank McPhee was super helpful; explaining each element of the inspection. I’m happy my property's heating system is now safe and ready for its next tenants. Frank also... Ver mais
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Frank was great. On time, knowledgeable, friendly and tidy. It’s the second or third service he’s done and he’s always excellent. The annual price keeps going up but we’ve no complaints with Frank.... Ver mais
Frank rearranged his day to prioritise coming to fix my elderly Mum’s boiler when she had no hot water or heating. Prompt, polite and efficient. Great service, thank you!
A empresa respondeu
Always a pleasure having Frank over for my boiler service. Always on time, efficient with his work and with a friendly manner! Will be booking again next year!
A empresa respondeu
Informações sobre a empresa
- Fornecedor de caldeiras
- também em
- Canalizador
- Instalação de gás
- Loja de aquecedores
- Reparação de aquecedores
- Serviços de instação de tubulações de gás
Escrito pela empresa
Based in Yorkshire and with over 40 years heritage - The GOOD Heating Co offer a friendly, reliable service for all your heating installations and service.
Informações de contacto
Woodlands House, Station Road, LS18 5NL, Leeds, Reino Unido
- 0800 4647966
- sales@thegoodheatingco.com
- thegoodheatingco.com
5,0
Excelente
582 opiniões
Sem histórico recente de solicitação de opiniões
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I found the phone reminder very useful
I found the phone reminder very useful. The caller was courteous and helpful. The same engineer came as the last two times, at my request. He was quietly efficient as in the past at servicing my boiler and asking about other appliances. He was able to come earlier than booked, after a courtesy call to check it was OK which meant I could resurrect a visit from a friend that I'd postponed. All in all up to the standards one hopes for!
23 de fevereiro de 2024
Boiler Service
Quick response once they had been reminded an annual service was a month overdue!
19 de fevereiro de 2024
They attended promptly as arranged and…
They attended promptly as arranged and dealt with all issues, leaving the customer satisfied and reassured.
22 de fevereiro de 2024
Frank the engineer
5 de fevereiro de 2024
Call from engineer prior to arriving on…
Call from engineer prior to arriving on time. Work carried out professionally and left areas of working clean and tidy. Engineer clearly explained any queries I had.
25 de janeiro de 2024
I was expecting the engineer between 8…
I was expecting the engineer between 8 and 8.30. He arrived at 9.15
He is a quiet person but very polite and respectful . The job was done efficiently.
19 de janeiro de 2024
Frank is very reliable/helpful.
12 de janeiro de 2024
came on time.did what needed doing
came on time.did what needed doing. results satisfactory
11 de janeiro de 2024
Didn't refill system we had heating…
Didn't refill system we had heating when we came home
20 de dezembro de 2023
Resposta da The GOOD Heating Co.
I am so sorry to hear you are disappointed in our services. I have looked and can't see we have been back out to address this problem. I can see that the engineer has left reading and all was ok. I can see he repressurised the expansion vessel. There could be a problem with this. If you would let us know we are happy to take a look.
Kind regards
Simon
Managing Director
GHC's number given by previous house owner.
We moved into the house in August 2023 and was given GHC's number by previous owner.
Frank arrived on time and knew where the boiler was (from previous visits) and was finished within the hour.
Everything went smoothly!
19 de dezembro de 2023
Resposta da The GOOD Heating Co.
Thank you for your kind words. It's good to get positive feedback.
Fair quote and great workmanship
Fair quote and great workmanship. A friendly firm to work with.
7 de dezembro de 2023
Resposta da The GOOD Heating Co.
Thank you we try our best :)
easy to arrange maintenance visit
easy to arrange maintenance visit. pleasant staff, but expensive.
1 de dezembro de 2023
Good communication
Good communication, arrived as expected, care taken while working in house, good explanation given throughout.... Happy customer.
9 de novembro de 2023
Resposta da The GOOD Heating Co.
We much appreciate your feedback. We aim to please :)
New radiators fitted and resited
New radiators fitted and resited
Fitted well, look really good. Efficient working.
Very clean working.
Would definately recommend this company for regular maintenance and boiler service as well as new installations
6 de novembro de 2023
Resposta da The GOOD Heating Co.
Thanks, Steven for your review. Our mission is to try and keep our customers happy and feel we add value. We don't always get things perfect but we do our best.
Jay did good
Jay, the Good Heating Co engineer who fitted our new boiler, was personable, polite, efficient, clearly highly skilled and explained the operation of the super whizzy Nest system with admirable clarity (no mean task, as I’m a technological numptie). There was minimal disruption (I worked from home throughout the installation) and most of the work was completed in a single day. Our system is now properly balanced, so we have for the first time effective central heating over four floors. We had no complaints at all.
2 de novembro de 2023
Resposta da The GOOD Heating Co.
We are very pleased with your review of our installer Jay. Thank you much appreciated. It goes a long way to get our valued customer's feedback. I will pass on your kind words to Jay. Thanks again for using the TGHC
Resposta da The GOOD Heating Co.
Thanks, Sarah for your feedback, we try our best. Much appreciated.
Resposta da The GOOD Heating Co.
Thanks, Joy for your kind words. It's good to hear our team in the field are keeping up the continued good work.
friendly & efficient
25 de outubro de 2023
Resposta da The GOOD Heating Co.
Much appreciated for your review. It really does help us.
Resposta da The GOOD Heating Co.
Thank you for your kind words Godfrey. We are always striving to work harder to give our customers a better experience.
Used the company several times and the…
Used the company several times and the have always turned up on time and done a good job.
Would recommend them on the basis of the service so have received
16 de outubro de 2023
Resposta da The GOOD Heating Co.
Thank you Alan for your kind words and being a loyal customer. We try to do our best, Not always easy in such a reactive business.
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