I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Ver mais
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Leia as opiniões dos outros
I was happy with the booking service, delivery and product quality. Just a couple of points. I ordered two of the Musgo colognes. One was with splash style of dispensing and the other was spray atomi... Ver mais
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Ver mais
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Informações de contacto
Reino Unido
- thegroomingclinic.com
4,7
Excelente
214 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Five Stars
There was an issue with my delivery, which wasn't the fault of TGC. However, in the absence of any assistance from Royal Mail, they resolved the issue fully, with quick communication throughout.
28 de março de 2024
Opinião espontânea
Fabulous service!Fabulous product❣️
The Grooming clinic gave me such lovely service.I spoke with Henry on the phone,what a delightful man!Loved my Eight and Bob products.Fabulous all round
22 de março de 2024
Resposta da The Grooming Clinic
Thank you for taking the time to leave your review, Josephine =)
Resposta da The Grooming Clinic
Thank you Julie, I'm glad we made you smile =)
Damaged product; awful customer service
Product arrived damaged and I was advised that “the bottle still look fairly full”, or I could send it back from FR to the UK.
There are enough other shops that sell male grooming products, I won’t shop here again.
After this review, TGC also felt that it was appropriate to threaten legal action - so buyer beware. They may claim to "divide and conquer", but this isn't some battlefield - I needed a faulty product replaced. The fact that they immediately threatened legal action shows how much of a "serious" business they are - countless 5 star reviews, or not.
They can't all be winners.
22 de março de 2024
Resposta da The Grooming Clinic
This review is sadly not a true reflection of events. For anybody reading this please rest assured that if something goes wrong with your order then we will divide and conquer to put it right for you. If you keep scrolling you'll see 100s of verified 5 star reviews reflecting the great service we are best known for.
Superb customer service
Henry's customer service is the best I have ever come across - helping me track down my missing parcel (my fault as I included an incorrect post code) and the very regular updates to get the parcel back on track and heading to me. I'll certainly make The Grooming Clinic my first port of call from now on. Thank you Henry.
22 de março de 2024
Opinião espontânea
Cheaper than makers site.
Google searched for a product and found it at The Grooming Clinic site. It was in stock, other sites all out of stock. I wouldn’t have thought to search here first. Cheaper than the makers site which had been out of stock for quite a while. Delivery was quick and on time. Would recommend this site.
15 de março de 2024
Opinião espontânea
Quality service and product
Great service as usual. Product in stock and arrived on time.
20 de fevereiro de 2024
Good product and very quick shipping
20 de fevereiro de 2024
Good prompt service
22 de janeiro de 2024
All good !!!!
14 de janeiro de 2024
Opinião espontânea
Resposta da The Grooming Clinic
Thank you, Oliver =)
Resposta da The Grooming Clinic
Thanks for taking the time to leave your review, Ant =)
Resposta da The Grooming Clinic
Thank you, Francis =)
The best!
Brilliant Grooming Clinic! Fantastic range of innovative, creative products, excellent customer service - really second to none- Steven is a true gem/Angel/star 🌟
Many thanks always
Xxx
22 de dezembro de 2023
Resposta da The Grooming Clinic
Thank you =)
Customer service is great
Customer service is great, I ordered from the US and had a customs issue that was dealt with right away. Also, since the items travel a long way from the UK to the US, the packaging is great. I have ordered from FeelUnique in the past and they are quite sloppy. Grooming Clinic takes the time and effort to pack things correctly.
23 de novembro de 2023
Opinião espontânea
Great site and quick delivery
21 de novembro de 2023
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
16 de novembro de 2023
Opinião espontânea
good product and service
9 de novembro de 2023
Opinião espontânea
suport team
despite a technical issue with my email I received a telephone call from the suport team today updating me all required information regarding my email and the order track number .
I do appreciate their prompt action.
11 de novembro de 2023
Opinião espontânea
Resposta da The Grooming Clinic
Good morning Mohamed,
Could you please send us your order information so we can take a look for you?
With best wishes,
Team TGC
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