The Happiness Box Opiniões

163

•

4,4

Loja de lembranças

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

I order a Get Well Soon box for a friend, what a lovely little gesture to send someone. I ordered via the App and mistakenly didn’t send to my friend or personalise the item. However, it came to m... Ver mais

A empresa respondeu

Very pleased with the two back to school letterbox chocolate gifts that I sent to my grandsons...they loved them too! Ordering was straightforward except for one problem... reason for 4 stars not 5... Ver mais

I love ordering from The Happiness Box - if you are reading this and wondering whether you should order or not, my advice is to just do it! Their products are super - I have sent dozens over the pa... Ver mais

A empresa respondeu

I’ve ordered from this company before,their customer service is absolutely amazing. Their letterbox gifts are beautiful and so well priced n presented and really quirky. Will be ordering from them... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Letterbox gifts for all occasions! If you are looking to send a gift to your loved ones, colleagues, friends etc. The Happiness Box is the perfect choice as we have Birthday, Anniversary, New Home gifts to suit every need. Our letterbox friendly gifts fit perfectly through their letterbox ensuring your gift is delivered straight to them. No order is too big or small!

Informações de contacto

599-613 Princes Road, DA2 6HH, Dartford, Reino Unido
07969240371
contact@thehappinessbox.co.uk
thehappinessbox.co.uk

4,4

Excelente

163 opiniões

5 estrelas

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1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

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5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

13/12/2023

Was amazing thank you

Very good and happy with the delivery and it was delicious

28 de novembro de 2023

Resposta da The Happiness Box

27/02/2024

Thank you so much for your 5* review!
We loved creating the Dairy Milk letterbox gift for you! Hope it went down a treat.
Kind regards,
Brad
Thehappinessbox.co.uk

12/12/2023

This was a gift for a lovely lady who…

This was a gift for a lovely lady who is housebound, it made her day. I have sent the gift to quite a few of my family and friends it gives a lot of pleasure thanks.

27 de novembro de 2023

Resposta da The Happiness Box

27/02/2024

Thank you so much for your 5* review Maria!
We loved creating the Lindt letterbox gift for you, We are beyond grateful for your orders. I believe this was your 11th order with us so we are truly thankful.
Kind regards,
Brad
Thehappinessbox.co.uk

7/12/2023

A perfect treat!

A lovely idea for the smaller gift and treat! Communication with the business was friendly & helpful though delivery was slow so a good idea to leave plenty of time! I will definitely order from Happiness Box again!

29 de novembro de 2023

Resposta da The Happiness Box

27/02/2024

Thank you so much for your 5* review Claudia!
We loved creating the Dark chocolate letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk

6/12/2023

These boxes are amazing

These boxes are amazing! Last year, I gave them as gifts to a few members of my team, and they were so well-received that they all made unsubtle hints that they would like one this year! Bradley and I had excellent communication, and nothing seemed to be too much trouble. Perfect as a present for any age!

28 de novembro de 2023

Resposta da The Happiness Box

27/02/2024

Thank you so much for your 5* review Victoria!
We loved creating the Christmas letterbox gifts for you and your team! We hope to continue on our business relationship and work with you forever!
Kind regards,
Brad
Thehappinessbox.co.uk

4/12/2023

I changed the words

I changed the words, but it didn't quite rhime. The company message me with some other suggestions which were perfect

27 de novembro de 2023

Resposta da The Happiness Box

27/02/2024

Thank you so much for your 5* review Cherie!
We loved creating the bespoke Christmas letterbox gift for you! Our attention to detail couldn't accept a poem that just didn't rhyme lol. We hope the recipient loved it as much as we loved creating it!
Kind regards,
Brad
Thehappinessbox.co.uk

2/12/2023

Perfect as always
Fast despatch and delivery

2 de outubro de 2023

Resposta da The Happiness Box

17/10/2023

Thank you so much for your 5* review Petra!
We love creating the letterbox gifts for your clients, may our partnership continue!
Kind regards,
Brad
Thehappinessbox.co.uk

12/10/2023

Poor Delivery service

Ordered one small letterbox chocolate item, to include a message in the lid. I received confirmation of the order and a further update that the order was with delivery. After that absolutely nothing. Several days later, I checked with the recipient who had received the item, although I had not been notified of delivery. There was no note in the lid, as promised, or any other indication of who the parcel was from, which is why she hadn't let me know it had been received. Would not use this company again, although the item itself was fine.

28 de setembro de 2023

Resposta da The Happiness Box

14/10/2023

Hi Julie,
I'm sorry you are not 100% satisfied with your order. In regard to the delivery, you chose 2nd class untracked service. We do have an option to upgrade shipping to tracked 24 at checkout.
In regard to the box itself I did ask you to send a picture of the lid so that we could see that there was no message on it as sometimes our customers forget to check the lid, but you refused to send this to us. I also offered money back or a discount on your next order too as a gesture of goodwill. We really have tried to rectify your issue, so I'm disappointed you feel our customer service has not met your expectation either. I hope others can see we are doing our absolute best to provide the best service possible and we always ensure we rectify any problems.
I hope you have a great weekend.
Regards,
Brad
The Happiness Box 🌈

11/10/2023

Great and efficient service

27 de setembro de 2023

Resposta da The Happiness Box

17/10/2023

Thank you so much for your 5* review Mary!
We loved creating the "Dairy Milk" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk

9/10/2023

Sent to a friend and she was so pleased…

Sent to a friend and she was so pleased . Good value to

2 de outubro de 2023

Resposta da The Happiness Box

17/10/2023

Thank you so much for your 5* review Jan!
We loved creating the "Lindt" letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk

9/10/2023

Have no,idea as this was sent to a…

Have no,idea as this was sent to a friend in hospital having broken her hip. I,presume was well received

2 de outubro de 2023

Resposta da The Happiness Box

17/10/2023

Thank you for your review Mrs Kearsey, I would really appreciate if you could give us another review once the recipient receives their gift as we are a small business and a 3* review is a little disheartening considering you haven't got feedback from them yet.
Kind regards,
Brad
Thehappinessbox.co.uk

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