Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... Ver mais
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Leia as opiniões dos outros
As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... Ver mais
The Knightsbridge venue is very relaxing and service is always pleasant and friendly. Many disappointed customers on Sundays as they stop serving roast dinners by 5, they’re very popular afterall.... Ver mais
Having never tried a Hawksmore @home meal, we were delighted to receive a surprise Porterhouse hamper from our son. I can only say we haven't stop talking about the most amazing food we cooked that wa... Ver mais
Informações sobre a empresa
Informações de contacto
Unit B, Jacks Place, 6 Corbet Place, E1 6NN, London, Reino Unido
- hahfeedback@thehawksmoor.com
- thehawksmoor.com
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Delicious steak
Delicious steak, even I could cook it!!
Lovely Sunday Roast in a charming place. Service attentive. I'm always back!
Lovely Sunday Roast in a charming…
Lovely Sunday Roast in a charming place.
Service attentive. I'm always back!
Hawksmoor at Borough...Very Mixed Feelings
Hawksmoor at Borough – Sunday Roast on August 25th
My partner and I recently chose Hawksmoor at Borough to celebrate our anniversary with their renowned Sunday Roast on August 25th. While the afternoon started on a positive note, the overall experience left us with mixed feelings.
Upon arrival, we were warmly greeted, and the staff made a lovely gesture by congratulating us on our anniversary, which certainly made the occasion feel special. We were swiftly shown to our table in a very busy and noisy, restaurant. The ambiance was energetic, but the noise levels made it difficult to have a comfortable conversation.
Our server, who was pleasant and polite, promptly handed us the menu and drinks list. However, within just two minutes, she returned to take our order. We barely had time to settle into our surroundings, let alone thoughtfully peruse the menu. The rushed pace made us feel somewhat uncomfortable, as though we were under pressure to decide quickly rather than savour the experience.
Despite this, our drinks and water were delivered promptly. About 15 minutes later, our highly anticipated roast beef arrived. The beef itself was perfectly cooked, but the portion size was disappointing. It became apparent, upon glancing at the plates of nearby diners, that we had been served significantly smaller portions—approximately half the thickness of others' cuts. This disparity in portion size was frustrating, especially considering the quality of the roast beef was overshadowed by the oversized Yorkshire pudding and the accompanying seasonal vegetables.
The hispi cabbage was undercooked and lacked flavour, while the braised carrots were well-prepared. Unfortunately, the roast potatoes fell short—they weren't crispy on the outside or light and fluffy on the inside, as one would expect from a traditional Sunday roast. The marrow gravy, while flavourful, was lukewarm, but the surprise addition of the roasted half head of garlic added a welcome depth of flavour. The additional side of cauliflower gratin was a highlight; it was well-cooked and, along with the garlic, helped elevate the dish.
After finishing our meal, the table was quickly cleared, and the dessert menu was provided. We decided not to order dessert and instead asked for the bill. It was then that a complimentary dessert was presented to us, with "Happy Anniversary" elegantly written in milk chocolate around the plate's edge. While this was a nice touch, it felt somewhat like an afterthought, given that it was only presented after we had requested the bill.
As we shared the dessert, something quite surprising and unpleasant happened. A server, cleaning the adjacent table (barely 45 cm from where I was seated), began spraying a detergent. To my astonishment, I felt the spray hit my left elbow. Thankfully, my partner and I had finished eating by then, but the experience left us speechless and put a damper on what should have been a memorable occasion.
In summary, while there were moments of enjoyment during our meal, the overall experience was underwhelming, particularly considering Hawksmoor's reputation. The rushed service, uneven portion sizes, and the final unfortunate incident left us with a less-than-ideal impression of what should have been a special anniversary celebration.
Best avoided
Normally, a reliable brand but the last couple of times we have purchased Hawksmoor steaks from Ocado they have been extremely disappointing. Too much gristle and too little taste. Not acceptable at this price point. I would give them a wide berth until they sort their supply chains out.
Dangerous Products - Do not purchase
Absolutely disgusting customer service do not buy this company’s equipment the petrol brush cutter is extremely dangerous and I doubt conforms with British Standards. Dreadful customer service do not deal with this company
Petrol brush cutter worked only 15 minutes
Petrol brush cutter was a huge disappointment. It never worked properly and when I sent it back for repair/replacement and they had no clue whatsoever of what was wrong and refused to do anything about it. It was sent back to me broken. I'll never purchase anything from them again.
Great experience all round!
Great experience all round!
Delicious food, delivery was very good and fast.
We have enjoyed two Hawksmoor at Home…
We have enjoyed two Hawksmoor at Home meals, absolutely delicious. We’ll definitely be ordering again.
Guaranteed good steak
Phenomenal steak.
I am normally not into chain restaurants so was put off going to here for so long and what a regret. Good quality cuts of meat and such a varied selection.
We went here for a birthday and they brought out a special dessert. They went above and beyond helping us celebrate, we will definitely be coming back.
The venue is gorgeous alone just for cocktails.
was ok ,,
was ok ,,, didnt live upto the hype unfortunately... It was pleasant but not out of this world amazing
What a delicious and easily prepared…
What a delicious and easily prepared meal. The flavors were delightful, and the cooking process was a breeze.
Wow what can I say.Manchester today we…
Wow what can I say.Manchester today we had the best customer service from a Northern Irish lad.Also the best food I have ever tasted. Good old English food.Also best service.First time I have visited as it was my son's birthday.We will be back 🥰
Excellent Food
If you're looking for a restaurant that…
If you're looking for a restaurant that serves up quality and delicious food in a hurry, look no further. The delivery from this establishment was impressively fast, and the flavors of my meal were nothing short of amazing.
Ordered gift card online and now learnt…
Ordered gift card online and now learnt they have taken payment twice but no giftcard sent email and got email back two days later saying problem with website however nothing since and no gift card or return of money appalling service.
Simply the best steak I’ve ever had
Simply the best steak I’ve ever had. Service is lively with a great atmosphere.
Recommend coming for cocktails in the bar too
Great food and excellent service from…
Great food and excellent service from the staff.
Sensational food and drinks
We have visited Hawksmoor 4 times now. 3 times in London and last night in Edinburgh. Each time, it is as great as the first. Absolutely sensational starters, steaks, sides, and drinks.
Staff were friendly and knowledgable too. They were highly accommodating- we had made a mistake with our booking and they were really welcoming and set up a new table for us.
Overly priced and cold food.
Went there for a birthday celebration.
*Made as special requests in advance, received nothing.
*Waited 30 minutes to place our orders.
*Loads of foods were sold out on the menu.
*Overly priced and arrived cold.
*Food has no taste or flavour very bland.
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