Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... Ver mais

Classificada 5 em 5 estrelas

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... Ver mais

Classificada 4 em 5 estrelas

The Knightsbridge venue is very relaxing and service is always pleasant and friendly. Many disappointed customers on Sundays as they stop serving roast dinners by 5, they’re very popular afterall.... Ver mais

Classificada 5 em 5 estrelas

Having never tried a Hawksmore @home meal, we were delighted to receive a surprise Porterhouse hamper from our son. I can only say we haven't stop talking about the most amazing food we cooked that wa... Ver mais

Informações sobre a empresa


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent 3 course meal

Ordered the 3 course filet steak meal box, all arrived as expected and was well packed.
Steak tasted great and sticky toffee pudding was almost as good as the restaurant.
Would definitely order again!

15 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible steaks, atrocious quality but resolved well

Bought 3 Hawksmoor steaks via the Ocado site, a 1Kg Porterhouse, a centre cut fillet and a ribeye. All 3 steaks were very poor, I presume these are the same steaks as available via Hawksmoor direct. The Porterhouse has more bone , a thick layer of fat and gristle than meat. I will struggle to feed 1 person with a 1Kg steak.
The ribeye has loads of fat and gristle and doesn't look at all appetising or indeed a prime steak.
The fillet is a long tail end and not as described a centre cut.
I am very disappointed and angry about these steaks as I bought as a special treat and I am reluctant to use them as I fear the worst.

Following this review I have had further communication from Alex at Hawksmoor and the matter has been very satisfactorily resolved. I am very happy to hear that they take the issue of steak quality very seriously and that this was probably a one off issue.

8 de maio de 2021
Opinião espontânea
logótipo da Hawksmoor

Resposta da Hawksmoor

Hi there,

I'm really sorry to hear of the quality of the steaks that you've received from our Ocado offering. Could you kindly send us an email at hahfeedback@thehawksmoor.com, and we will look into this for you.

Many thanks.

Classificada 5 em 5 estrelas

Amazing food, don’t miss out

We’ve had probably a dozen At Home boxes from steaks to the roasts over lockdown back to their very first box. Living too far away to visit, this had been an amazing positive out of lockdowns. Super quality food, easy to follow instructions and top service. Long May this continue as an extension of my favourite restaurant in London (the OG Seven Dials of course ❤️)

30 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Taste Sensation

We ordered the Chateaubriand meal. Well what can I say. Absolutely outstanding. I’ve always been a little reticent about getting restaurant meals delivered to home. This, however, has blown that out the water. Delivered on time. Absolutely delicious in taste and variety and we managed 3 meals out of it, so great value for money. Well done Hawksmoor. We’ll be back. Excellent.

27 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful steaks!

We have now enjoyed two Hawksmoor at Home meals, one as a gift and one for a birthday celebration. We have also sent them to both our sons and have recommended them to lots of friends.
The steaks have all been superb and the vegetables are delicious.
For those of us who are not within travelling distance of the restaurant, we hope that you will continue with the boxes even when the restaurant re-opens.

25 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

We had the rib eye three course meal…

We had the rib eye three course meal for my husband's birthday on 8th April, it was superb. I cook a lot but even so appreciated the instructions re cooking the steak which I followed and I can honestly say we have never eaten a steak as tasty.

The portions were huge, even my husband who has a huge appetite couldn't finish the steak. The sticky toffee pudding was excellent when we managed to eat it the following day.

Customer service was excellent when I raised a query prior to and post delivery. Highly recommended

14 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding from start to finish

I've had several of the boxes from the hawksmoor. Every single one has been outstanding and the customer service has been faultless. Highly recommended to anyone who loves good food.

13 de abril de 2021
Opinião espontânea
logótipo da Hawksmoor

Resposta da Hawksmoor

Hi John,

Thanks so much for posting your feedback. It's great to hear that you've enjoyed your Hawksmoor at Home boxes. Our May boxes will be released on our website next week, so do look out for them.

Best wishes,

Alex

Classificada 5 em 5 estrelas

Outstanding quality

Outstanding quality, absolutely delighted. Incredible that you can enjoy the same wonderful experience at home that you know well from the restaurants. Thank you guys....simply amazing!

2 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

This meal is simply one of the finest I…

This meal is simply one of the finest I have had ... A gift from my nephew, who cooked it for me in my home. Perfectly presented in delivery, outstanding quality of food (the steak to die for ... there are no words) and clear instruction. Phenomenal results achieved within half hour in the kitchen. Touching to have a link too to the Hawksmoor playlist. Totally fabulous ... An unforgettable meal.

26 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

All hype

A really poor quality steak that didn’t appear to be at all what was claimed. If only they spent as much time quality checking as they do writing all the guff and producing good packaging, we would get better meat. A grossly overpriced hype.

24 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

A company that believes its own legend.

A company that believes its own legend.

Food was fairly low standard for the extortionate price, a tasteless steak you could buy at any butchers or supermarket accompanied with some canned spinach with butter and a greasy fatty "gravy" with bone marrow lumps floating in it. Very fancy looking menus but with little substance to them other than how to put wedges in an oven, how to (poorly) fry a steak and how to heat up a green slop mixture.

If you buy a steak, buy a can of spinach and some potatoes wedges you are already 4/5's of the way there and will have saved £££. Don't waste your money, its a con.

22 de março de 2021
Opinião espontânea
logótipo da Hawksmoor

Resposta da Hawksmoor

Hi there, thank you for sharing your feedback regarding your experience. I'm really sorry to hear that we fell short of your expectations with your Hawksmoor@Home box. Would you mind emailing us some more details to hahfeedback@thehawksmoor.com so that we can look into this for you.

Classificada 4 em 5 estrelas

This was gifted to us by a friend

This was gifted to us by a friend. Absolutely fantastic. Packaged wonderfully. We had the roast for 4 with alcohol. It’s was easy to prepare and cook and the beef joint was best I’ve ever tasted. Two small things. Not enough gravy and not quite enough custard. Apart from that it was perfect. Tried to order for a friend and it says out of stock. I hope they don’t stop.

21 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Quality and Service

Have now had quite a few steak boxes and all have been absolutely superb. Delivery has not always been without its problems but Hawksmoor have been exceptional in their customer support and service. Matt Brown's oven chips are, without doubt, the best thing ever to come out of the lockdowns.

20 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

What an excellent meal

Just had the fillet box, with our own wine. What a great meal. The steaks were really good (and not just because of my braaing). The creamed spinach was better than in our favourite Jo’burg restaurant. And the sticky toffee pudding was a perfect finish. Thanks.

20 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely the best steaks in the…

Absolutely the best steaks in the world, having been a regular customer to the fabulous restaurant in Edinburgh - we had to try the Hawksmoor at Home range too .... we were not disappointed. We’ve had two boxes now and have gone on to order for friends as birthday gifts during lockdown. They have been a huge success! Cooking tips and how to videos provided and et voila - an almost Hawksmoor experience in your very own kitchen!

17 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent treat would highly recommend

We ordered two fillet boxes and were really impressed with the quality and quantity of food. Everything was delicious and we really felt that we had a restaurant-quality meal. It was a real treat and definitely worth the expense!

15 de março de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais