Theheatnetwork Opiniões 

106
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Philip and the team from The Heat Network have been of great help, having installed my boiler and done its first annual service. Philip was punctual, quick and friendly, and did everything with minima... Ver mais

Classificada 5 em 5 estrelas

We have used Jones heating for a few years now. Philip delivers a grt service always on time also keeps u update with changes & arrival times,also very efficient clean tidy never a mess. Philip alway... Ver mais

Classificada 5 em 5 estrelas

Everything from initial contact to aftercare has been faultless. The price was more than reasonable, all queries were dealt with quickly, and we did not feel pushed into making a decision. They we... Ver mais

Classificada 5 em 5 estrelas

Jones-heating could not have been more helpful. I called Philip when the rubber pipes from hot water tank in my Motorhome were leaking. Philip said although he doesn't do Motorhomes he would have a lo... Ver mais


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

106 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(106)

22 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional and knowledgeable service

The pump on our boiler failed in January leaving us with no heating or hot water.
We contacted Jones Heating and Philip came out that same day and got our central heating back up and running within 2 hours.
Philip was friendly, professional and knowledgeable and we would definitely recommend and use Jones Heating again.

20 de janeiro de 2025
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Gill,
Really appreciate you taking the time to leave this review—and sorry for the slow reply! So glad we were able to get things sorted quickly for you during such a chilly time. Thanks for the lovely feedback and the recommendation—it means a lot, and we’re always here if you need us again!

Classificada 5 em 5 estrelas

Absolutely brilliant service

Absolutely brilliant service . Philip and his team are very professional and their charges for services ate both honest and very fair .
I highly recommend . I used both on residential work and in my hotel in Fife

15 de janeiro de 2025
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Sav,
Thanks so much for the brilliant review—and apologies for the delayed reply! Really glad to hear you’ve been happy with our work both at home and at the hotel. We always aim to keep things professional and fair, so it’s great to know that’s come across. Appreciate the recommendation and continued trust!

Classificada 5 em 5 estrelas

Highly recommend. Professional job done!

Highly recommend Jones heating.
My first meeting with Philip showed he was compassionate about his customers being left happy and if for any reason they weren't he would be there for them.
With this and Philips reasonable price we chose him to fit a boiler for us.
The communication throughout was A+++++ . He worked long hours to ensure the job was done within the one day. Even done the hoovering while here.
Made contact several days later to ensure everything was working as it should. The boiler looks great and works great.
Thanks Philip for a professional job at a great price.

11 de janeiro de 2025
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Liz,
Thanks so much for this incredible review—really sorry for the slow reply, but we didn’t want to miss the chance to say thank you properly! It means a lot to hear you felt looked after from start to finish. We always aim to go the extra mile (and sometimes even hoover on the way), so it’s lovely to know it made a difference. Really appreciate your kind words and the recommendation!

Classificada 5 em 5 estrelas

Great service as always

Great service as always. Great communication from Philip and everything is explained well. Friendly service. Highly recommend!

2 de dezembro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Andrena,
Thanks so much for the lovely review—and sorry for the late reply! It’s always great to hear you’ve been happy with the service. We really appreciate your continued support and kind words. Looking forward to helping you out again whenever you need us!

Classificada 5 em 5 estrelas

Great, local gas specialist

Easy to work with, great communication and worked around my schedule. Good,. comprehensive work and advice.

10 de dezembro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Frank,
Really appreciate you taking the time to leave this—apologies for the slow reply! Glad we could work around your schedule and get everything sorted clearly and efficiently. Thanks again for the kind words and support!

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish. Phil was really friendly, professional ans clearly explained everything to me. He explained in a way I could understand and was quick to undertake the repairs. His prices were very reasonable. Highly recommend him!

5 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient and reasonably priced

Serviced our boiler, fixed a leaky radiator and fitted a new kitchen sink all within a couple of hours. Recommended.

3 de dezembro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Miss Brogan,
Thanks so much for this great review—and apologies for the slightly delayed reply! Really glad we could get everything sorted quickly and efficiently for you. We always aim to keep things straightforward and fairly priced, so it’s lovely to know that stood out. Appreciate the recommendation!

Classificada 5 em 5 estrelas

Amazing work, great customer service. Highly recommend!

Philip and his guys replaced our old back boiler and fitted a new combi. Very fairly priced and did an Absolutely amazing job, cannot fault one bit. Everything was well explained, and the team were always polite and helpful. They were clean and considerate (despite me telling them on multiple occasions they didn't have to worry). They went above and beyond to get us set up with heating and hot water. He even returned at a later date to change an extension pipe so the colour would match as it wasn't in stock when he fitted it originally, and took the time to change a leaky trv whilst he was here!

Would highly recommend them, and will definitely use again in the future.

Thank you for doing such a great job.

10 de outubro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Amy,
Thank you so much for this incredible review—sorry it’s taken us a little while to respond, but we genuinely appreciate every word. It’s great to hear the team made the whole process smooth and that the little touches made a difference. We always aim to go the extra mile (and sometimes match pipe colours too 😄), so it means a lot to hear that stood out. Thanks again for the recommendation—we’ll be here whenever you need us!

Classificada 5 em 5 estrelas

Philip has set an example of how all…

Philip has set an example of how all professionals should be. He is professional at his job punctual and cares about your property. He is someone you can really trust to either make an effort to be there even on his day off or do a great job fixing the issue. I would strongly recommend him to anyone.

2 de novembro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Matthew,
Thanks so much for this amazing review—sorry for the late reply! Really appreciate your kind words, and it means a lot to know that the effort made a real difference. We always aim to be reliable and respectful, and we’re glad that came through. Thanks again for the recommendation—it genuinely means a lot.

Classificada 5 em 5 estrelas

I recently had my boiler and tank…

I recently had my boiler and tank serviced by Jones Heating and was impressed with their professionalism and efficiency. Philip was punctual, knowledgeable, and explained everything clearly. The service was thorough and I’m very satisfied. I would highly recommend Jones Heating for anyone needing reliable boiler and tank maintenance.

17 de setembro de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Dave,
Thanks so much for the great review—and apologies for the delayed reply! We’re really glad to hear you were happy with the service and that everything was explained clearly. We always aim to be thorough and reliable, so it’s great to know that came across. Thanks again for the recommendation—it means a lot!

Classificada 5 em 5 estrelas

Couldn’t have asked for a better…

Couldn’t have asked for a better company to do my boiler very professional and friendly. Highlighly recommend and will have him back again if needed.

10 de agosto de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi William,
Thanks so much for the great review—sorry it’s taken us a bit to reply! Really pleased to hear you were happy with the service and felt looked after. We’ll be here if you ever need anything again, and we truly appreciate the recommendation!

Classificada 5 em 5 estrelas

Emergency boiler repair

Phil turned up when arranged, kept in touch via messaging to update arrival times.

The quality of the work was high, located the problem easily, explained the costs associated with the repair. Completed the job there and then, explaining to me how my boiler systems worked and the override ability.

Would certainly use Phil again, planning to get my boiler serviced with his company going forward.

Thank you for your time and professionalism.

25 de junho de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Karen,
Thank you so much for this detailed review—really sorry it’s taken us a little while to respond! We're so glad we could get things sorted quickly for you and that the explanation and communication helped make the situation a bit less stressful. Really appreciate your kind words and your trust going forward—we’ll be here whenever you need us!

Classificada 5 em 5 estrelas

First Class, Punctual and Good Communications

We chose Jones Heating to replace our aging boiler and thermal store with a combi.

Philip's knowledge and the way he came across during his initial visit were excellent. We sought other quotes, however, and in addition to word of moth references, Philip shone through both in price and his knowledge.

Jones Heating will be our first port of call for any plumbing work from now on.

4 de junho de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Chris,
Thanks so much for the fantastic review—and apologies for the delayed response! We're really glad you felt confident choosing us for the boiler replacement, especially with other quotes in the mix. It’s great to know our approach stood out. We truly appreciate your trust and look forward to helping you again!

Classificada 5 em 5 estrelas

Gas boiler change

Very professional, pays attention to detail, no mess. Explained all that was involved. Answered our questions. Highly recommendable.

13 de junho de 2024
Opinião espontânea
logótipo da Theheatnetwork

Resposta da Theheatnetwork

Hi Linda,
Thank you so much for the kind review—and apologies for the late reply! We’re really glad you were happy with the boiler installation and the service throughout. Clear communication and attention to detail are big priorities for us, so it’s lovely to hear that came through. Thanks again for the recommendation!

Classificada 5 em 5 estrelas

Boiler replacement

I would thoroughly recommend Jones Heating if you are looking for a boiler replacement. Philip’s customer service is excellent, providing reminder texts and updates with arrival times. He did a fantastic job, clean, tidy, and the job completed on schedule. Really happy and will definitely be sticking with Jones Heating for future servicing.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jones-heating could not have been more…

Jones-heating could not have been more helpful. I called Philip when the rubber pipes from hot water tank in my Motorhome were leaking. Philip said although he doesn't do Motorhomes he would have a look. It's an old van and other plumbers weren't interested, Philip went above and beyond to help us get it fixed, he managed to track parts down and stop the leaking. I can't thank him enough and would have no hesitation in highly recommending his company.

17 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jones Heating provided excellent service

Jones Heating did an excellent job fixing the boiler in my new place and thanks to Philip's expertise I have now a working boiler with a 5 year warranty! How awesome is that 😃
Jones Heating has an excellent customer service record, has very fair prices and I can only highly recommend them.
Thanks again for your help and service, Philip!

31 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Phil has created a great business

Phil has created a great business, putting in the effort and deserves every success. He always tries to help out, even when very busy and if he says he will arrive at a particular time he will be there! Updates and up to the minute ETA, shoe protectors, no hanging around. He gets the job done well, with no fuss, no mess and only charges a fair rate for his services. I wouldn't use any other plumber and have recommended him to a number of friends and business colleagues. You will not get a better service anywhere!

24 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais