The Ilex Wood Natural Skin Care Opiniões 

105
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

I feel compelled to write to you.I. have been searching so long for a natural non aerosol deodorant, free from aluminum and other nasty chemicals . I hit upon Ilex wood. It is a small busines... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been using the Ilex Wood natural skin care products for a few years now. The quality of the products are amazing. I use frankincense and rose cream and liquid oil serum - it’s my favourite sce... Ver mais

Classificada 5 em 5 estrelas

I found this lovely company who are doing a wonderful, ethical job in their way to provide delicious skincare. We are all trying to do our bit to help our planet and Holly delivers great products to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Another advert. Another 'face cream that is going to make your skin feel amazing'... well actually, Ilex does! At 58 I have tried several 'amazing' face creams, but this is THE ONE! Applied th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. também em
  3. Fabricante de cosméticos
  4. Fornecedor de produtos de beleza
  5. Loja de cosméticos
  6. Loja de produtos de beleza
  7. Loja de produtos de higiene

Escrito pela empresa

Because Beauty Doesn't Have to Cost the Earth. The Ilex Wood is an independent British natural skincare company, founded in 2018 and based in Northamptonshire. We handcraft natural skincare and body care products using carefully selected botanical ingredients, with a focus on creating effective, concentrated products while reducing our impact on the environment. Our range includes natural face creams and serums, cleansing balms, salves, body balms, lip balms, massage oils and our popular natural deodorants. We believe skincare doesn't need to be complicated or filled with unnecessary ingredients. Many of our products use waterless formulations, meaning they are highly concentrated and a little goes a long way. By removing unnecessary water, fillers and excessive packaging, we can create products that are both practical to use and more efficient to manufacture and transport. Sustainability has been at the heart of The Ilex Wood from the beginning. Our products are vegan and cruelty-free, and we avoid palm oil and plastic packaging wherever possible. We carefully consider everything from the ingredients we source to the packaging we use and how our products reach our customers. Unlike many beauty brands, we manufacture our products ourselves. Our skincare is handmade by our own team in Northamptonshire, giving us control over the quality of the products we make and allowing us to remain true to the principles on which The Ilex Wood was founded. Today, thousands of customers across the UK and beyond use The Ilex Wood as part of their everyday skincare and body care routines. We remain proudly independent, proudly British and committed to proving that beauty really doesn't have to cost the Earth.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(105)

99 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not the greatest experience !!!!

Not the greatest experience, product was very grainy/sandy which made it very hard to apply . Did contact holly which I must admit was not a nice experience as I did feel like I was not being taken seriously, insinuation was that none of their products were grainy. Won’t be purchasing again

28 de agosto de 2026
Opinião espontânea
logótipo da The Ilex Wood Natural Skin Care

Resposta da The Ilex Wood Natural Skin Care

Hi Brian,

We’re sorry that you were unhappy with your experience.

When you contacted us saying that you believed the wrong product had been sent, I checked your order history personally. Your latest order was for the Gentle Citrus bicarbonate-free deodorant, whereas your previous purchases were Spiced Patchouli and Ylang Ylang & Cedarwood. The correct item was supplied, but the bicarbonate-free formulation naturally has a different scent and texture from the deodorants you had used previously.

We’re sorry that our explanation left you feeling otherwise.

Holly x

Classificada 5 em 5 estrelas

Lemon & Bergamot Cleansing Balm

Fabulous all-round cleanser, including makeup removal. Doesn’t sting my eyes or upset my sensitive skin. Sinks quickly into the skin and smells beautifully fresh and citrus. I love it and would buy again. The company products are all natural, competitively priced, and quick to be delivered.

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous products and brilliant…

Fabulous products and brilliant customer service.
I purchased the deodorant and the face balm. I've been looking for a small ethical British beauty company and Ilex Wood definitely fits the bill.
Had a little problem with my purchase, emailed Holly on the weekend, and she sorted it so quickly, and without any hassle.
It's 5*s all the way from me.

31 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ilex wood natural deodorant actually…

Ilex wood natural deodorant actually works! The range of scents is so nice, much better than the synthetic smells available from big brands. The deodorant is comfortable and gentle on skin and I’ve found it leaves no marks at all on clothing.

14 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I bought the Boo Boo balm and am really…

I bought the Boo Boo balm and am really pleased with it. I have been using it to ease stings from insect bites and it is very good and helps the bites to heal as well. I have also used it on itchy skin and have recommended it to friends. The delivery was prompt and communication has been excellent

3 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A very happy customer.

I love the products sold by this company and the fact that postage is included in the price. The website is very clear and easy to use. I appreciate that you can get three of a product for the price of two.
Delivery is not the quickest but I am happy to accept that if it keeps the price down!
Earning points that can be used on future purchases is also very good.
Excellent customer service.

10 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Natural products

It was easy to order from and was glad to try out the different products Also they were all made from natural ingredients which I felt has benefited my skin. My skin felt more moisturised and clearer

9 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Frankincense and rose face treatments

The face cream and serum I purchased feel lovely, moisturise and hydrate. The smell is amazing, like a spa treatment. I have sensitive skin and have had no problems using these products. Delivery was quick and very well packaged.

9 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Very happy with all my purchases from Ilex Wood - all natural and good for the body

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thumbs up from me...

First time user, nice selection of products and good to see I could get vegan versions of everything I needed. Lemon balm and peppermint lip balm is lovely and minty and does its job well. The tea tree spot blaster certainly did on a very stubborn spot I had. Not used the eye serum yet, but I'm sure it'll be great.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The products are amazing

The products are amazing. I've tried loads of face creams at all different prices but this one beats them all. It's creamy and smells really nice. A little goes a long way but for me it's the fact that it's all natural ingredients and makes my skin feel so soft. The lip balm is another product I bought again it's all natural ingredients and my lips feel better for it. I suffer with muscle aches and all the creams I've tried have only given temporary relief. The muscle oil from here is amazing it really helps better than anything I've used before. If you want to try natural products with no chemicals or additives then please give this small business a try. You won't regret it.

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cleansing balm magic ✨

I found your website while searching for a natural evening makeup-removal balm, and I’m so glad I did.
The lemon and bergamot cleansing balm smells amazing and feels super soft and silky.
I’m absolutely love it — thank you so much! 🥰

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Out of this world

A small business making a world of difference. Harnessing wholesome natural ingredients that nourish both body and mind. The quality, texture and fragrances are divine. Mother nature's bounty for the whole world to enjoy!

12 de julho de 2026
Opinião espontânea

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