The Kensington Photographer Opiniões 

279
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

100% recommend The Kensington Photographer for weddings! The whole team were fantastic from start to finish and made us feel so comfortable. I had an idea for the sort of shots we wanted having looked... Ver mais

Classificada 5 em 5 estrelas

Mick was absolutely incredible as our wedding photographer. He was so, SO good, and everyone commented on how wonderful he was throughout the day. From the moment he arrived, he was friend... Ver mais

Classificada 5 em 5 estrelas

Thank you so much to Mick and Jordan for capturing our day! They were wonderful and captured our day beautifully, and they did so well to manage in the 34 degrees heat on the day!! We a... Ver mais

Classificada 5 em 5 estrelas

Mick came to do our wedding this year and he was absolutely amazing! His attention to detail is perfect, he captured everything I put on my list and he was happy to give us breaks whenever we asked. H... Ver mais

Informações sobre a empresa

  1. Fotógrafo de casamento
  2. Produtora de cinema
  3. Fotógrafo

Escrito pela empresa

Candid, documentary style wedding photography and cinematic videography designed to cover all of your needs in one package. TKP philosophy is to make choosing Wedding Photography & Videography a simple and fuss-free activity based on our all-inclusive packages to satisfy all of our customers’ needs. Putting our couples at ease and making them feel comfortable during their wedding day is a top priority for TKP team. It is your special day after all and we’d love to see you enjoy it to its fullest while also getting the most beautiful pictures to relive your memories. Our aim is to make you and your guests feel at ease, and ideally it should feel like the photographer is just another guest blending into your wedding.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

279 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,9

Todas as opiniões

(279)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Smith wedding January 2022

Honestly can’t thank this company enough for our wedding photos. We received our full gallery yesterday after only 2 weeks of us getting married and the photos are absolutely amazing. To the extent it made me cry all over again just remembering how beautiful our special day was.

Mick was absolutely amazing and we just loved how excited he got over our venue and the time he took looking round our venue to find the most amazing spots to take our photos. We honestly can’t thank him enough. He went above and beyond that whole day just to make our pictures extra special and unique.

Couldn’t recommend you enough and I will be telling everyone I know who is getting married to use yourselves as their photographer.

Amy & Macaulay

25 de janeiro de 2022
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Resposta da The Kensington Photographer

Thank you for sharing your experience!
Kind Regards,
TKP

Classificada 5 em 5 estrelas

Edwards Wedding 25/09/2021

Thomas and I were married on 25/09/2021 in Basingstoke, Hampshire. Our photographer was the lovely Mick and he just did the most fantastic job. We wanted candid photos almost all the way through and the moments that Mick captured are just beautiful. We had a rubbish situation with our accommodation and he assured us that there was nothing to worry about and he was right. Thank you for capturing our perfect day so wonderfully. All of our guests described Mick as the "Ninja" - the way he moves around the space is fascinating!
Highly recommended, thank you Jason and Mick!

15 de janeiro de 2022
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Resposta da The Kensington Photographer

Thank you Mr. and Mrs. Edwards for your kind words.
Sincere wishes,
TKP

Classificada 1 em 5 estrelas

Didn’t turn up

So, we won a voucher at the start of 2021 for £500 off our wedding photography - I had a look through the portfolios and loved the style of the photos and decided to go ahead.

Booking was easy and Jason was very friendly and helpful. The planning stages were simple too, they provide you with a detailed form to write out what shots you’re after and the timings of the day etc to ensure they capture everything you want. They also require you to bring a group shots list and nominate someone to help with arranging the group shots which is very good too and just helps with organisation.

We unfortunately had to change our venue and subsequently the date of our wedding due to covid -19. I noticed Jason, paid an administration charge of £90 to move the date and completed the documents as described above with our new venue details and timings. I confirmed we’d pay the remaining balance less the deposit And admin fee on the day in cash.

The day came, and I was expecting a photographer to arrive at 11 for the bridal prep. It got to 11:30 and no one had arrived. I started to worry and called Jason who said he would find out what was going on. Jason called me back just before 12 (on our wedding day) to confirm that there had been a mistake and they had our original date and venue booked in and therefore were not aware that the wedding was today. I explained that I’d paid the admin fee to move the date and had sent across the new details via email, I double checked and I had done all of this. Jason apologised and said he could get someone there but it would take a while as they were in London and us in Gloucestershire. The ceremony started at 13:30 and it was doubtful we’d have the photographer there for that. Meaning we’d miss the vital parts.

Luckily, I had booked another supplier for videography and there were two people that attended. One of them luckily was a photographer who had packed her cameras not expecting to use them. She stepped in last minute and was able to secure some of the bridal prep and save our day.

Jason apologised and refunded our money however being honest, if it wasn’t for our other supplier our day would have been ruined. The day is just that, and lasts for 24 hours - photos are what you’re left with and last forever. They’re snapshots of the memories and are what allows you to relive your day. We nearly didn’t have this and I can’t imagine how devastating that would have been. I’ve been blocked from commenting on their Facebook and they do not allow reviews on Facebook. My advice would be if you’re booking this company to call them 24 hours in advance and ensure that they are coming.

7 de janeiro de 2022
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Resposta da The Kensington Photographer

Hi Charlotte,

First and foremost - we are extremely sorry for the mix up, it’s no excuse but we had just updated our management diary system to accommodate covid rescheduling which ironically was installed to avoid situations such as this one. It won’t come as a consolation, but as an additional measure to avoid any future date confusions, we introduced automated reminders for us and our couples as a preventative measure.

On the day we were willing to do anything possible to get a photographer to you; and as as you mentioned, we said we could get a photographer to you within the hour. Your response was really positive considering, and you calmly responded by saying it’s ok, we have a photographer here who has come with the videographer. We double checked if you were absolutely sure, and again you seemed more than happy to continue with the photographer that had arrived with your videographer. We assumed this matter was resolved, as you seemed happy to use your videographers/ photographer. We are a little surprised with the recent comments, as it has been months since your wedding and you have decided just now to upload this review. If we knew you felt this way we would have got a photographer to you, albeit a bit later than planned. But you seemed absolutely fine on the day, and gave us no impression that you were unhappy to the point you would post a negative review.

We are not sure what happened with our Facebook communication, and we will certainly look into why you no longer have access.

We are really sorry you feel this way, and if we knew you were so unsatisfied, we would have done more to rectify the situation on the day.

Yours sincerely,
The TKP Team

Classificada 5 em 5 estrelas

We honestly cannot thank you enough

We honestly cannot thank you enough for our beautiful wedding photos and your exceptional service.

The lead up to our wedding was seamless with extremely detailed help and communication. Jason instantly replied to any messages or emails from me and nothing was a hassle.

On the day, Mick was absolutely amazing from the moment we met him, super friendly and just completely knew what he was doing and captured EVERY little moment. Our grandparents weren't physically able to attend our wedding (but did via a video call) and Mick noticed and unknown to us took photos of the phone with them on it so they could still be a part of our wedding and photos. This meant an awful lot to us.

From chasing the running toddlers around, to lying in the sand and building a platform from outdoor benches and chairs to capture a group photo. He went above and beyond!! He chatted with our guests and everyone loved him!

We are so so incredibly grateful he was our photographer. We will forever be recommending The Kensington photographer to everyone we know!!

Thank you
Emily and George (30.11.21)

6 de janeiro de 2022
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Resposta da The Kensington Photographer

Thank you, Emily and George. We are so pleased you had such a lovely experience from start to finish. Thank you for sharing!
Yours,
TKP

Classificada 5 em 5 estrelas

Amazing photographer and photos

We absolutely adore our wedding photos from Arnie at Kensington Photographer. They are beautiful and captured our wedding day perfectly!
We couldn't believe how quickly we received our online gallery, it came two weeks after our wedding day which we both were over the moon with. Now we have to try and work out which ones to select for our prints, we love them all.

6 de janeiro de 2022
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Resposta da The Kensington Photographer

Wonderful, Amy! Really pleased to hear this.
Warm wishes from Arnie and the rest of the team.
TKP x

Classificada 5 em 5 estrelas

Mick was absolutely amazing from start…

Mick was absolutely amazing from start to finish. He was a real gentlemen, not at all intrusive, and made us both feel so comfortable. He went above and beyond to get the best photos possible and we’re so pleased with the end result. We will cherish our photos for a lifetime.

Becky & Kevin

5 de janeiro de 2022
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Resposta da The Kensington Photographer

Thank you both. To a happy married life!
Yours,
TKP

Classificada 5 em 5 estrelas

Would definitely recommend!

We would definitely recommend the Kensington Photographer to anybody getting married. Mick was so organised and efficient- he worked quickly on the morning of our wedding to make sure we managed to get all of the shots we requested in our photography planner. He was great with our two young daughters who were flower girls which allowed him to get some great shots of them before the wedding. He went above and beyond during the day to make sure we had the most amazing pictures and made the most of the area around the venue. Whenever guests were taking their own photos Mick was right there every time to capture a professional one for them too. Numerous people have commented since on how fantastic our photographer was and how he didn’t stop all day. We were also sent a preview of our gorgeous photos on Christmas Day which made our Christmas- we absolutely loved them and we can’t wait to see the rest!
Thank you so so much!
Georgia & Dale

3 de janeiro de 2022
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Resposta da The Kensington Photographer

Thank you, Georgia. Glad you loved the little ‘preview’ surprise. I hope you will love the rest of your gallery as much.
Best,
TKP

Classificada 5 em 5 estrelas

Wow, I'm so glad we chose The Kensington Photographer!

Wow, I'm so glad we went with The Kensington Photographer for our wedding! We had Mick join us on our day, he was so professional and had the eye to get the perfect shot. All day he was there at the right moments ready to capture our guests having a good time, the heart warming hugs, even the silly things like my dad helping me with my shoes. Mick even lay on the wet Autumn ground at one point to snap the perfect shot - so much dedication!

During the lead up to the day, the staff were super helpful and gave us advice on the best times for arrival and talked through the possibility for extending the time so we could make sure we had all the pictures we wanted!

We received our photo gallery exactly 2 weeks after our wedding date and oh my, all the photos are beautiful. Mick managed to capture the magic of our day and wow it was an emotional roller coaster looking through them and remembering our day and how it was real and we didn't dream it all! He got all the little details of decorations, even ones I hadn't seen on the day whilst swept up in excitement and emotion, I'm so glad I get to see those again and really appreciate the work our florist and venue designers did.

Thank you so much to Mick and The Kensington Photographer team for being a part of our wedding and contributing to the magic that it will always hold for us, the photographs you have taken are and will be the perfect window into the perfect day that we can dive back into whenever we want too - thank you for that gift.

30 de dezembro de 2021
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Resposta da The Kensington Photographer

Thank you very much , Natalie, we are extremely happy to hear this.
Kindest Regards,
TKP

Classificada 5 em 5 estrelas

Outstanding

I just want to a say a massive thank you to Mick. He was unbelievable. So professional, friendly and extremely hardworking. He went above and beyond to help us get beautiful pictures. My guests came up to me throughout the day to say how impressed they were and how lovely he was. I cannot recommend you guys highly enough!! We had our wedding on December 9th 2021 and received our photos on Christmas eve-what a service! Thank you for capturing such precious memories.

28 de dezembro de 2021
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Resposta da The Kensington Photographer

Thank you, Niclas! Your pictures were truly beautiful and Mick does go out of his way to get the best shots for each a d every couple. Thank you for booking with us and for sharing your experience.

Wishing you and Sarah all the very best for the future.
Kindest Regards,
TKP

Classificada 5 em 5 estrelas

Amazing wedding photography!!

We had Mick from the Kensington Photographer as the photographer for our wedding. Mick was friendly and professional for the whole day and delivered some truly stunning photos that we will treasure forever. He mystically appeared at each location and just got on with the job always giving suggestions for good shots but allowing us to show our personalities too. We really enjoyed having Mick with us on our day and love the pictures we have received. Communication before the wedding was excellent! Thank you from Naomi and Tom!

21 de dezembro de 2021
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Resposta da The Kensington Photographer

Best wishes from the Team and a million ‘thank you’. We aim to ensure that couples are enjoying their day while also getting the most beautiful pictures.
Best,
TKP

Classificada 5 em 5 estrelas

The best

From the moment we booked Jason was amazing, so super friendly and helpful. We had Mick & Alex on our big day and they were wonderful, our pictures and videos are beyond perfect and are everything we wanted and more to capture all of our wonderful memories from our wedding day. We would recommend them to anyone- thank you both so much.

20 de dezembro de 2021
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Resposta da The Kensington Photographer

Alex, Mick and Jason sending their regards and a sincere thank you for taking the time to leave such a lovely appreciation post.
Kind Regards,
TKP

Classificada 1 em 5 estrelas

I would leave zero if I could

I would leave zero if I could. We have had to change our wedding due to COVID and our venue closing due to financial pressures etc so unable to get the date booked at another place! Totally out of our control.

Not only is there no leeway with our deposit they were slow to get back to me. If you book with them just be careful in case anything like this happens. We gave them enough time to find someone else and has left us out of pocket. In the climate at the moment there should be something that should have been done especially with nearly eight months notice when they’ll definitely fill the slot!!

Most of our other suppliers have been understanding either refunding the whole amount or some, and this is not totally true as it happened to my friend before me and got her photography deposit back. Word of mouth can have an impact on the wedding industry too. You said you were full 30th July 2023….so you extra busy if you can get Sunday slots booked that far in advance and on a sunday! This is not a situation we wanted to be in, and this world is not going to change any time soon so I’m sure will hope to other couples. You look very popular so I’m sure eight months is more than enough time to find someone

18 de dezembro de 2021
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Resposta da The Kensington Photographer

Due to the nature of the wedding industry we have to have non-refundable deposits as weddings are booked well in advance and generally not at short notice. All wedding suppliers have the same policy in place, to help safeguard the Wedding Industry, especially in these challenging times.

When a wedding is cancelled or can’t go ahead for whatever reason apart from our own, we are not guaranteed to be being able to book that date again, and we probably turned away potential couples who wanted to book in advance as it’s very rare to get late bookings.

We book the whole day out for bookings and 100% commit to not letting anyone else have that date; therefore we turn away other bookings that would want the same date, the deposit ensures this commitment; and our contracts clearly state that all deposits are ‘non-refundable’.

In addition we charge, one of, if not the lowest deposit in The Wedding Photography industry at only £200, so if any couples have to cancel it’s not a fee as high as it could be.

We totally understand these are challenging times for everyone, and we are trying our best to be the fairest we can be, which is why our terms are clearly stated.

The TKP Team

UPDATED response!

We never said we don’t have availability for 30th July 2023. We were told the new date is 30th July 2022 which we are fully booked for. However, we are still happy to transfer this booking and deposit to 30th July 2023 if this is the date, as we do have availability for this date.

Since the initial post, additional information has been added to state we said we were fully booked for 30th July 2023, this was not the case. We actually said we were available for 30th July 2023 and that we could transfer the booking and the deposit no problem. We were then told it’s actually 30th July 2022 and not 30th July 2023.

However the 30th July 2022 is fully booked. So unfortunately we couldn’t accommodate the new date.

We are trying our best and continue to accommodate everyone in these trying times, but unfortunately on this occasion with the time scales being on such short notice it has been difficult.

Most wedding suppliers are booked at least 1 year in advance so changing arrangements before that time period is always going to be a challenge.

Overall, we are still happy to transfer this booking and deposit to 30th July 2023 as we do have availability for this date.

The TKP Team

Classificada 5 em 5 estrelas

Magnificent Mick...

After winning a competition and seeing the reviews and final pictures I am so so happy I bit the bullet and and chose Jason and the TKP team.

Due to COVID there wasn't any face to face meeting but the initial phonecalls were great and he was always reachable. To say we didn't have any face to face meeting he chose the right the right person that fit our perfect day!

We had Mick to photograph our day and I would just like to say how perfect and easy he made everything! He gelled with the family so so well and was making everyone laugh and smile and he was awesome at directing us getting out best angles. He had a job on getting my husband to smile as he's just not the photograph type and we have some amazing pictures of him.

Above all of this, Mick actually went above and beyond for us to the point he was knocking on the venue neighbours doors to see if we could use some woodland and getting the best times for the sun set pictures.

All of our guests all complimented him and said he knew what he was doing and he was a great guy. They still talk about him now after the wedding.

When I received the pictures I have never been in such awe! He really knows how to capture the moment and those extra special moments! Also, he was really smartly dressed and fit in with the wedding guests so nobody even knew he was there!

Thank you so so much TKP and Nick!

Maybe a Cyprus baby shower photography session is on the cards! 🥰🥰

Thank you,

Jade and Grant

11 de dezembro de 2021
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Resposta da The Kensington Photographer

Thank you for such kind and lovely words, happy couple is the best reward to the whole team, especially the photographer, as each and everyone of them is truly passionate about what they do and feedback on their work is very important. :) Mick is over the moon!
Best,
TKP

Classificada 5 em 5 estrelas

Wedding photography

From the first communication with Jason and right through to our special day and even to receiving our photographs. We cannot speak highly enough. Nothing has even been too much trouble, we feel like we were really listened to which is reflected in our photos that we have received. Mick was our photographer on our day, just wow!! He took the time to explore the hotel and their grounds, he captured simply the most beautiful photos. Memories that will last a lifetime, thank you so much!!

Myself and my husband were really nervous at the thought of having our photo taken, Mick had us both at ease and we felt like we had known him for years. We’ve had so many compliments of our photos and also from our guests of the attention to detail that Mick has. Our photos are just beautiful.

Thank you from the bottom of our hearts ♥️
Mr & Mrs Woodhead- 5th November 2021

21 de novembro de 2021
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Resposta da The Kensington Photographer

Thank you, Charlene. It was an absolute pleasure to be part of your day and we are delighted to hear such a lovely response.
Warm wishes,
TKP

Classificada 5 em 5 estrelas

Emily was our photographer for our…

Emily was our photographer for our wedding she was so lovely and everyone commented on how lovely she was. Absolutely loved our pictures and the turnaround was very quick to get our pictures back.

19 de novembro de 2021
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Resposta da The Kensington Photographer

Pleasure and thank you for taking the time to leave us a review, Bethany!
Warm Regards,
TKP

Classificada 5 em 5 estrelas

10/10 Wedding Photography

Overall The Kensington Photographer has just provided the best wedding photography service. From initially winning the runners up prize for the Platinum package to Jason’s phenomenal response times to then Drew (our photographer), who was amazing. He was so friendly, he fit in with all of our guests, took the time for all our family shots and went the extra mile by staying longer to get more pictures in the evening.
We are so thrilled with how the photographs have come out, they are exactly what we wanted and then to have the lovely box with the prints and memory stick in is a very nice touch.

11 de novembro de 2021
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Resposta da The Kensington Photographer

Thank you so much, Emma!

Classificada 5 em 5 estrelas

Simply the best

Simply the best. Couldn't ask for a better service!

We had the absolute pleasure of Emily as our photographer. She was excellent in every way, her professionalism, mannerisms and just pure talented!
She listened to what we want and didn't want for example my teeth on my right is the better side. She helped with the little things like fixed my hair and made sure every detail in the photos were flawless.
Emily was so kind and understanding, I didn't want her to leave when haha.
My family aren't the easiest to 'tame' yet she was great to help gather everyone and speak to everyone politely.
Honestly though, the photos exceed their expectations. I love the wooden box that comes with it too! just so rustic and elegant.
I came across Kensington on FB and received a £500 off, it felt like it was too good to be true and I must admit I was anxious incase no one turned up however, no need to panic. the professionalism this company has is just spot on! oh and not to mention the 2 week turn around for my photos! ( I love telling everyone that).

10 de novembro de 2021
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Resposta da The Kensington Photographer

Emily is over the moon with this, thank you, Joanne!

Classificada 5 em 5 estrelas

Best Wedding Photos Ever!

I came across The Kensington Photographer on Facebook and loved the aesthetic their page had, the photos looked effortless and were stunning! I actually entered a competition they were running and won second prize, which was a £500 voucher off their wedding package which was a bonus! Up until the day, Jason was fab on the admin side, he answered all of my questions - and there was a lot - all in a timely manner. On the day we had Emily as our photographer, she was amazing, so professional and so kind! She helped lay out my dress, told people where they needed to be and was just amazing generally throughout the whole day. I hate my teeth and I'm very conscious of my appearance yet the photos Emily took were stunning and really highlighted the best parts about myself! She captured the mood of the day wonderfully and got lots of natural and candid moments which are lovely to look back on. Everyone who attended the wedding complimented Emily on how lovely she was and how beautiful the photos turned out! Would 100000% recommend The Kensington Photographer, you won't regret it!

9 de novembro de 2021
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Resposta da The Kensington Photographer

100000 times thank you! :)

Classificada 5 em 5 estrelas

The team at The Kensington Photographer…

The team at The Kensington Photographer are truly amazing! From start to finish Jason was fab! He was there to answer my million questions and reassured me through the entire process! Emily our photographer was absolutely amazing! She genuinely felt like a friend and part of the wedding immediately! She captured the most beautiful shots and made us all feel so at ease, we can’t thank her enough! We’ve recently received our gorgeous presentation box of 150 prints and USB stick and it is totally stunning, we hands down couldn’t ask for a better photographer and to top it all off we were lucky enough to win the runner up prize in one of the Kensington photographer’s face book giveaways! If you want beautiful, natural and unbelievably stunning wedding photos, the Kensington photographer is the best pick!
Thank you again TKP, you guys are literally the best, we are in love with our photos, we can’t stop looking at them,
Thank you again, the happiest newlyweds
Shannen and Liam Hall.

7 de novembro de 2021
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Resposta da The Kensington Photographer

Beautiful to hear all of this, thank you for booking with us and happy clients mean so much to the whole team.
Best,
TKP

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