The Knife Base Opiniões 

If I could I would give it zero stars. I “purchased” a knife on 4/11- it never arrived- I emailed for advise on delivery & was constantly told it will be later in the week. I have asked for a refund…….. low & behold that’s not happened yet either. I am now taking this further & going to claim my money back.
AVOID - check back on the reviews- I’m not the only person this has happened to!!! Be warned!

I purchased a Kiritsuke knife from theknifebase.com because it was advertised as a high-quality Damascus-patterned blade. While I don’t have an issue buying products made in China, I have an issue with misleading descriptions and inflated pricing.

The knife I received was not a Damascus-patterned blade as claimed. It’s a simple, mass-produced knife that doesn’t match the description or justify the premium price tag. After some research, I found the same knife available on Alibaba for a fraction of the cost, making the markup feel excessive and unfair.

The knife functions fine, but it’s not what I paid for or expected based on the description. I wouldn't feel as disappointed if the company had been transparent about the product's true origin and characteristics.

I hope the company revisits its marketing practices to provide honest descriptions. If you are considering buying from them, make sure you research carefully to avoid overpaying for a misrepresented product.

After some research, I found the same knife listed on Alibaba at a fraction of the price. This company is rebranding and selling it at a 300% markup under the guise of premium craftsmanship. The false advertising is incredibly disappointing and deceptive.

While the knife itself is functional, it does not justify the bloated price or the misleading marketing. If I had known the truth about its origins and quality, I would have never made the purchase.

I urge potential buyers to do thorough research before purchasing. This company trades on false claims and inflated pricing. Save your money and look elsewhere for authentic Japanese craftsmanship

DO NOT ORDER FROM THIS PLACE. I purchased knives from them 20 days ago, and the order still hasn’t been shipped. Customer support is completely unhelpful and avoids giving a clear answer about when the order will be delivered, constantly pushing the timeline further. I requested a refund since the knives were supposed to be a gift for my partner, but they refused, saying I can only cancel after I receive the items—without being able to tell me when that will be. It’s beyond frustrating. If I’d known they couldn’t deliver, I would have ordered elsewhere. This doesn’t seem like a legitimate business; how can a normal company refuse to cancel an order or provide basic delivery information? Stay away!

Horrible customer service - clear lack of communication. Tracking email does not work. Really feels like some of the positive reviews on here are either for a different company or are fake - this does not seem like a genuine site.

Honestly, this knife could be directly sent from alibaba, not costing more than 15$.
Shipping were over one month from ordering and the images provided does not match the actual product you get. On the side of the knife the company choose to engrave the knife base logo, which clashes completely with the Japanese vibe I had hoped for. Also the sculpting of the blade does not seem to add up to the images. And don’t get me started on the packaging, cheap cheap cheap- All in all, I wish I hadn’t purchased this knife, it does not provide even close to the value I offered on it. Do not recommend!

Delivered 2 weeks after the promised date. They stopped responding to my emails. I had to ask my bank for a chargeback. After the bank got in touch, they said I could keep the item, and they wouldn't reply to the bank claim as they give you credit once you raise a chargeback. Guess what? They told the bank the product was delivered, and now the bank will take the money back. I would avoid these scammers. If you are not from Germany, I would not buy the products, as returning them might cost you 3x more.
RE TO THEIRS REPLY: I had to fight first for my money withe my bank for about 1 month and then for returning the product. Took 2 months with the help of my bank. The only reason I ended with the product was because on both scenarios you were lying to my bank and I was offering proof that you were lying. Shame of you. Products are rubbish anyway.

With my first order everything was great, knife was of good quality and shipment time was decent. With my second order this was not the case at all… I have been waiting for over a month on my order and everytime I send an email questioning where mh order is, I get an automated reply with no usefull information…

great product and excellent communication
Recommended

No problems with ordering, delivery and using this great knife

Excellent quality of the knife. Sharp, good balance, and nice to look at. Very good value.

Abysmal quality - the knives were completely blunt when they arrived, and the steel is cheap, I took them to a company that specializes in sharpening knives they commented that the steel is rubbish. DO NOT BUY this crowd are scammers.

Customer service reached me in an attempt to send me better blades but when I received them they were equally as bad. A full refund would only make this experience more bearable.

I borrow for my friend , she loved , she’s a chef and she told me her staff was very jealous about her new knife

Sharp kinfe. Looks amazing. Perfectly balanced and ergonomic. These knifes brings my cutting and chopping to another level. Most important, it is very affordable.

een fantastisch mes gelijk 2 stuks besteld eentje voor cadeau .super scherp .erg tevreden .alleen de levering duurde even maar is binnen ..

I ended up refunding my knife after I found out the knife base's stock is ordered directly from AliExpress. Even though the site looks sleek and the consumer service is functional, the knife base is basically dropshipping cheap knives that costs a third of the original (AliExpress) price. Please do your research when considering to buy a knife here and definitely check Chinese retailers for the same knifes because the knife base does not even bother to use custom pictures on their website, which makes spotting the fake knifes a whole lot easier.

Ordered 2 weeks ago now and still in dispatch, apparently hasn’t even got to Royal Mail yet. I’ve been using my dull college knives and was so excited to get my new knife yet am still waiting for it to be on its way. Not been informed on how long to expect.

Sharp and perfectly balanced, this knife makes cutting effortless. A must-have in any kitchen.

The Knives themselves are amazing. I ordered the Daichi set.
My complaint however is with customer service. I live in Canada and had no idea these knives were coming from Hong Kong. I was not given any shipping information until I received a notice from from DHL asking me for "duty/import charges". At first I thought it was a scam but turns out it wasn't. For me it was hard to get in touch with customer service likely because we are in completely different time zones. I ended up paying the "duty/import" charges so be prepared to pay some hidden costs if you want these knives. So I ended up paying much more than what was stated on the website. Transparency would have been helpful for me.

The quality of the knife I purchased is truly exceptional! Finally, I have a knife in my kitchen that cuts everything like soft butter.
I'm also very satisifed with the service, great product overall!

The knife set is beautifully made and elegant. I am very pleased with it.