Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund wi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Part delivered without the screw to fit it asked the company as package was open they said it just needed a 1" galvanised screw and they would send one if i had not got one to which i could not find... Ver mais
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... Ver mais
Jan was super helpful with all our requests and updates as our work schedule was up and down at times
Informações sobre a empresa
Escrito pela empresa
Retailer of caravan and motorhome parts, spares and accessories.
Informações de contacto
Moat House Square, LS23 7FB, Wetherby, Reino Unido
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering item a r rived on time
Super Helpful
Jan was super helpful with all our requests and updates as our work schedule was up and down at times
Good supply chain without any problems…
Good supply chain without any problems and makes sure I receive genuine parts
Product exactly as described and very…
Product exactly as described and very prompt delivery. Great service, thank you!
Competitive price
Competitive price. Quick delivery with the correct item - I will definitely use again.
Not the best when there is an issue
Leisure Warehouse
After excellent help in ensuring I had ordered the correct product this was delivered on 13th June. Order was a £200 lock kit but only one part sent out. Charged for delivery although the website stayed all orders over £100 had free delivery. Delivery was returned on 18th June after several emails were sent. Leisure Warehouse now refusing to even process any refund until their supplier confirms the missing parts will be sent back to them or they get credited from supplier. Can only contact by email. I’ve had to go down the banking chargeback route to ensure I get my money bank which can take months. Not one apology for this - is just ‘their policy’. Was told last week it would take 48 hours to process the refund, so all faith in this company has been lost.
Part delivered without the screw to fit…
Part delivered without the screw to fit it asked the company as package was open they said it just needed a 1" galvanised screw and they would send one if i had not got one to which i could not find the correct size so i said yes i would appriciate it if you could still nothings has arrived
Be mindful as very slow response time to emails and no contact telephone numbers
Great problem resolution
Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund within a few days. Will definitely buy from them again.
A poor, disappointing and frustrating service. Avoid
I ordered a door handle and paid the extra to have to 2 keys and the barrel, which would be fitted. There was no communication regarding delivery, the handle arrived without the extras. This company is only contractable via email. Very slow, poor communication. No apology for their mistake. I will never use this company again and cannot recommend.
Quality product delivered in a timely…
Quality product delivered in a timely manner.
Easy to order
Easy to order, paid for quicker delivery and it arrived the following day
Didn’t arrive within the specified time…
Didn’t arrive within the specified time frame after paying more.
Habitation door refurb
I need new end caps for my Hab door step and while at it I thought I would replace the anti slip strips. Both arrived in record time and were fitted easily. Great products and a superb delivery time.
Thanks The Lesuire Wharehouse
A very prompt and efficient service
A very prompt and efficient service. Motorhome light arrived as specified.
Very pleased
First class service from this company
First class service from this company, I ordered a freshwater drain tap, it arrived on time and was the cheapest anywhere. I wouldn't hesitate to buy from them again.
Shocking Aftersales service
I bought a set of Travellife Monaco chairs at the NEC Motorhome show. Buying was easy and salesman was knowledgeable and helpful. Aftersales service though has been shocking.
After just a few uses, the armrest cracked and then completely broke in half. This product came with a warranty.
Emails were entirely ignored, both to the company and the manufacturer, until I threatened further action. I was promised a reply within 7 days as they had passed my concerns on to Travellife. Once again, I have been completely ignored despite following up with emails.
I would therefore not recommend purchasing from this company or this brand.
Good shopping experience and easy returns process
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs so we needed to return them, but I'm pleased to say the returns process was handled very smoothly and without any hassle. Good communication throughout and the return was dealt with efficiently. Would be happy to shop here again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








