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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I received my meatstick for my birthday in 2024 and it doesn't work anymore. Now it turns out that it was already in the store in 2022, so it is no longer under warranty. The stick, on the other hand,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is my second Meat Stick. I literally wore out my first. Very dependable, accurate and I wouldn’t BBQ without out it. Almost perfect meals except when I don’t pay attention. Even the price is grea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slig... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a stick that was not working and their online support gave me additional troubleshooting steps to remedy. After trying the steps, a replacement under warranty was provided. Meat stick stands beh... Ver mais

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Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. Área de churrascos

Escrito pela empresa

At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 1 em 5 estrelas

Do not buy

I received my meatstick for my birthday in 2024 and it doesn't work anymore. Now it turns out that it was already in the store in 2022, so it is no longer under warranty. The stick, on the other hand, has also been used very little (see the specifications). The problem is that the battery in the pen is not heat-resistant! And yet they want to give a discount on a new stick; very bad. I would therefore not recommend it; it breaks easily and they don't know what goodwill is there.

13 de abril de 2026
Opinião espontânea
logótipo da The MeatStick

Resposta da The MeatStick

We’re sorry to hear about your experience. We understand how frustrating it is when a product stops working.

After reviewing your case, the device was first activated and used in 2022, which places it outside our warranty coverage. That’s why we’re unable to offer a free replacement.

Given the age of the unit, the battery has likely deteriorated. This is a normal characteristic of rechargeable batteries, as their capacity decreases over time, similar to devices like smartphones or AirPods.

The discount offered is intended as a goodwill option to help with a replacement in situations like this, even when the product is out of warranty.

Classificada 5 em 5 estrelas

This is my second Meat Stick

This is my second Meat Stick. I literally wore out my first. Very dependable, accurate and I wouldn’t BBQ without out it. Almost perfect meals except when I don’t pay attention. Even the price is great.

1 de abril de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Great to hear you came back for a second one. Glad it’s been dependable and delivering great results.

Appreciate you sticking with us!

Classificada 5 em 5 estrelas

Performed as expected

Performed as expected. Easy to use. Very helpful.

31 de março de 2026
Opinião espontânea
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for the great feedback! Glad it worked as expected and was easy to use. Appreciate you taking the time to share.

Classificada 5 em 5 estrelas

Love the MeatStick

Love the MeatStick. Works great. Easy to use. App is easy to navigate

13 de março de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Glad to hear you’re enjoying it. Great to know it’s been easy to use and the app’s been smooth.

Appreciate you sharing this and enjoy your cooks!

Classificada 4 em 5 estrelas

The accuracy and reliability of the…

The accuracy and reliability of the meat temp probe is great!

21 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for the great review. Glad to hear the accuracy and reliability have been spot on. That’s exactly what MeatStick is built for.

Classificada 1 em 5 estrelas

It says my order was delivered on March…

It says my order was delivered on March 4 th and I still have not received it as of the 19th. A replacement as supposedly been shipped but have not received it yet either.

2 de março de 2026
logótipo da The MeatStick

Resposta da The MeatStick

We’re sorry to hear about your experience. We understand how frustrating this must be. We can see both your original order and replacement are marked as delivered, and since you haven’t received either, we’re investigating this further.

Our support team will be reaching out to you directly to get this resolved.

Classificada 1 em 5 estrelas

They will not replace a faulty product

I bought a couple of their sticks, one never worked, failed mid cook. Months later they are still refusing to replace it. I have sent pictures, cleaned it over and over, and they continue to gaslight me even though they said it was covered they refuse to replace it. I have 20 emails, pictures and a whole lot of stupid hoops they get me to jump through. Over and over. Nasty people to deal with plus a lousy product.

12 de novembro de 2025
Opinião espontânea
logótipo da The MeatStick

Resposta da The MeatStick

We’re sorry to hear how frustrating this experience has been.

Our goal is to resolve issues as quickly as possible. In cases like this, we do need to go through a few checks to identify the cause before sending a replacement. From the photos shared earlier, there was visible buildup on the metal cap, which can prevent proper contact with the charger and lead to connection or charging issues.

Once the cap was cleaned and the issue was confirmed to be with the Stick itself, a replacement was arranged.

We understand the process may have felt repetitive, but these steps are necessary to reach the right resolution.

Classificada 5 em 5 estrelas

Excellent support

I had a stick that was not working and their online support gave me additional troubleshooting steps to remedy. After trying the steps, a replacement under warranty was provided. Meat stick stands behind their product. Well done!

25 de fevereiro de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for the great review! We're glad our support team was able to help troubleshoot the issue and get a replacement sorted.

We appreciate the kind words and your support. Enjoy your cooks with the MeatStick!

Classificada 5 em 5 estrelas

Wow!

Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slight knock was it took a bit longer to connect to my IPhone, but following their troubleshooting, I realized it was my error…so that said the meatstick V is most definitely earning its spot as my go to wireless!!

12 de fevereiro de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Thanks so much for the great review! We're glad to hear the MeatStick V handled those high open-flame temps without any issues.

Happy to hear the connection got sorted out as well. Enjoy the cooks, and thanks again for the support!

Classificada 5 em 5 estrelas

Simple to use and prompts from the app…

Simple to use and prompts from the app help. Have used in oven and on grill with several types of protein and all turned out great. The extender works well allowing me to do things elsewhere while the meat is cooking.

17 de fevereiro de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Thank you for the great review!

We’re glad the app prompts made things simple and that your cooks turned out great in both the oven and on the grill. It’s great to hear the Xtender is giving you the freedom to step away while everything cooks.

Classificada 1 em 5 estrelas

Stay away from this -- styr unna denne!

(se anmeldelse på norsk på prisjakt)

Stay away from this piece of junk!
I bought a MeatStick 4X on sale, thinking I was getting a good deal; ended up wasting my money.
The probe was finicky and uncooperative from the beginning. Would not connect, would not be found by the app, would drop the connection--sometimes silently!--while in use. Sometimes I couldn't even get started, sometimes I had to resort to another thermometer; I nearly destroyed some fine (and not cheap) pieces of meat. Absolutely unreliable. The few times that I managed to use it, the base was literally taped to the handle of the oven door, which was the only distance it had a chance of working without dropping the connection too often or too long. Aboslutely useless with the barbecue with the lid on, drops the connection even from 25-30 cm away.
The app has an impressive main screen, but the functionality is poorly designed and buggy. Instructions are inconsistent. Messages and warnings may or may not be true, and the connection to the probe may or may not be active. It even misidentified my probe several times and thought I had the five-sensor model...
Customer service are very responsive and very forthcoming with all sorts of excuses; they excel at blaming everything other than the device they sell. They are quick to blame the problems on the phone, the OS, bluetooth, distance, whatever.
After a while (maybe 15 times I tried to use it, maybe 5 or 6 with at least some success) the probe just died. Completely unresponsive. After spending three sets of batteries to go through all the troubleshooting suggested by the web pages and then customer service, they decided that it was my fault because I rinsed it while "too warm" and thereby destroyed it. Specifically, I used 25-degree water on a 60-degree probe (according to the recorded temperature chart, which I have no reason to doubt). A device meant to work in the oven, "dishwasher safe" with "dual-shell high durability" (I am copying from the box) will not withstand a temperature difference of 35 degrees centigrade because it will crack. Go figure.
As noted above, you are well advised to stay away!

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy to have a second probe

Happy to have a second probe. This one more advanced than the original.

3 de fevereiro de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Thanks so much for the 5-star review!
We’re glad you’re enjoying the MeatStick V and that it feels like a great step up from your original.
Happy cooking!

Classificada 5 em 5 estrelas

Prompt professional service and great…

Prompt professional service and great products. Highly recommended.

29 de janeiro de 2026
logótipo da The MeatStick

Resposta da The MeatStick

Thank you for the 5-star review! We’re glad you had a prompt, professional experience and are enjoying the product. We really appreciate the recommendation.

Classificada 1 em 5 estrelas

Had a problem with the meatstick

Had a problem with the meatstick. Tried to call them, this is when I found out they don't have a phone nu.ber to be able to talk to costumer service, not even an email address just a phone number to text them. They ask for me to explain the problem and to send them several pictures of the meatstick and of the charger. I did and the reply was they would give me a thirty percent off if I buy a new on and that was it. My meatstick was still under the one year warranty. Never worked that great anyway so no I would not recommend to anyone to buy this product

1 de janeiro de 2026
Opinião espontânea
logótipo da The MeatStick

Resposta da The MeatStick

Thank you for sharing your experience. I’d like to clarify a few points.

While we don’t offer phone support, we do provide full assistance via email, and we were in contact with you by email regarding this issue. We asked for details and photos so our team could properly review the Stick and charger, which you provided.

After reviewing the information available, the issue appeared to be related to battery deterioration. Based on the first recorded usage, the Stick is at least three years old. With regular use and repeated charging cycles, all rechargeable batteries naturally lose some of their capacity over time. This is similar to what you may experience with devices like smartphones or AirPods as they age.

We understand how frustrating this can be. While this type of wear isn’t covered under warranty, we offered a 30% discount on a replacement as a gesture of goodwill.

Classificada 5 em 5 estrelas

Very helpful and fair

Very helpful and fair

22 de dezembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thank you for the kind words. We’re glad you found our support helpful and fair. That’s exactly how we aim to treat every customer. Appreciate you taking the time to share this.

Classificada 5 em 5 estrelas

Good customer service to assist with…

Good customer service to assist with troubleshooting and replacing a failed probe.

26 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for sharing your experience. Glad we could help troubleshoot the issue and take care of the replacement.

Classificada 5 em 5 estrelas

Very responsive and efficient in…

Very responsive and efficient in arranging to replace meatstick with old battery.

26 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for the 5-star review. Glad we could quickly take care of the battery issue and get a replacement arranged. Appreciate you giving us the chance to make it right.

Classificada 5 em 5 estrelas

Exceptional, Timely Customer Care.

Very prompt response (less than 24 hrs) to analyze the product failure (Smart Base) and determine a course of action. Clear, reasonable, explanations were given with each point of contact. Warranty claim was approved and new product in my hands within less than 1 week. While it was obviously disappointing that the Smart Base failed, I doubt that any other company could, or would, react as quickly and efficiently as the MeatStick staff did in resolving my issue. They even replaced the MeatStick V probe I was using at the time of failure although it appeared to still be functioning normally. The staff, especially Jasmine, exhibited a commitment to customer care that is rare to find nowadays.

21 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thank you for taking the time to share such a detailed review.

While we’re sorry the Smart Base failed, we’re glad our team was able to respond quickly, explain the situation clearly, and get you back up and running without delay. Your comments about the support process and follow-through mean a lot to us.

I’ll be sure to pass your kind words along to Jasmine and the rest of the team. If you ever need anything in the future, we’re here.

Classificada 5 em 5 estrelas

Have not used it yet

Have not used it yet. Bought it for my wifes stocking stuffer. From what I've read, I'm excited to use them...

26 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for taking the time to leave a review.

We hope it makes a great stocking stuffer, and we’re excited for you to try it out. If you have any questions once you start using it, feel free to reach out.

Classificada 5 em 5 estrelas

Easy to purchase

Easy to purchase. Discount nice. Arrived as expected.

19 de novembro de 2025
logótipo da The MeatStick

Resposta da The MeatStick

Thanks for taking the time to leave a review.

Glad to hear the purchase was easy, the discount was helpful, and everything arrived as expected. Enjoy your cooks, and let us know if you ever need anything.

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