I recently purchased an Infinity Luminary massage chair for my girlfriend, and the experience working with Tom was outstanding. From the very beginning, he was incredibly helpful throughout numerou... Ver mais
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Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Ver mais
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We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Ver mais
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This is the second time we have used the modern back. My first chair was beginning to fail so we went to replace it. Daniel was very helpful and knowledgeable. Based on my request he found me the per... Ver mais
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Informações sobre a empresa
Sobre The Modern Back
Escrito pela empresa
Informações de contacto
347 Interstate Blvd, 34240, Sarasota, Estados Unidos da América
- 800-416-4304
- support@themodernback.com
- themodernback.com
5,0
Excelente
263 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great selection to try out and loads of…
Great selection to try out and loads of experience in staff. Skeptical going in but purchased Daiwa Pegasus. Later had modern back send a second chair to my summer home. Good choice all around
1 de julho de 2022
Resposta da The Modern Back
Thank you for your kind words SueAnn. Glad you are enjoying the Daiwa Pegasus.
Great Company, Great Deal
I felt like I was already getting a good deal. But then they found out that the chair I wanted was discontinued, so they gave me a free upgrade and got a better chair for the same amount of money. I didn't have to pay taxes and I received it soon than I thought.
28 de junho de 2022
Resposta da The Modern Back
Glad we exceeded your expectations Anthony. Enjoy your Osaki Tecno and thank you for your review.
Fast delivery and amazing customer…
Fast delivery and amazing customer service. Colin and team went above and beyond to ensure my delivery was on time. We would definitely recommend to family and friends. Thanks for the beautiful massage chair!
12 de junho de 2022
Opinião espontânea
Resposta da The Modern Back
Thank you Fiona. Enjoy your Infinity Genesis Max ~ Colin
Alexis was great throughout the entire…
Alexis was great throughout the entire buying experience!
20 de maio de 2022
Resposta da The Modern Back
Thanks Mo. Enjoy your chair.
Carlos P
Carlos P. Verified Buyer
Full Star Full Star Full Star Full Star Full Star
05/10/22
Massage chair
I bought this chair for my parents and they love it. The leg/ foot part is their favorite and it helps them feel relaxed as well. Many of my other family members have
14 de maio de 2022
Opinião espontânea
Resposta da The Modern Back
Thanks for taking the time to review Carlos. The enclosed foot massage on the Osaki Tecno is pretty awesome. Glad the family is enjoying it.
Modern Back had the largest selection…
Modern Back had the largest selection of full body 4-D massage chairs in this area of Florida. I tried many chairs and I found the one that fit me like a glove and hit the trigger points that needed to be addressed in my body. Alexis at the showroom provided excellent customer service, and Charles, who brought the chair up to my 3rd story apartment and set up the chair for me, was excellent as well.
11 de maio de 2022
Opinião espontânea
Resposta da The Modern Back
Thank you for taking the time to review. We are happy that you found the right chair for you and that the service was great ~ Colin
This was a wonderful experience start…
This was a wonderful experience start to finish. Thank you for all you do!!
4 de maio de 2022
Resposta da The Modern Back
Thank you Kristi- we are happy we were able to assist you and your family :)
No pressure showroom with many nice…
No pressure showroom with many nice chairs, we got a nice massage chair here at a good price
25 de abril de 2022
Resposta da The Modern Back
Thank you John, glad you are enjoying your Ogawa massage chair!
Very easy to assemble and very nice…
Very easy to assemble and very nice chair. I’ve used it many times ❤️
20 de abril de 2022
Resposta da The Modern Back
Thank you Mathew, we are happy you are enjoying the chair!
Very happy customer - and we’re picky
The store had multiple chairs for us to try including all price ranges. We were not pressured into any one chair and in fact visited multiple times before we made a decision. We ended up I think with the most expensive chair in the store, but that was our choice and in fact they spoke highly of chairs priced much less that they carried.
Delivery was delayed a bit due to shipping from overseas but in the current climate where supply chain is causing delays for everything it was understandable and they kept us updated.
Delivery and setup was excellent. The team were very friendly, respectful of property and took time to show me several things about the chair I needed to know if we were going to move it.
I am very happy to support a local business that stocks chairs, allows you to make an informed decision and gave me a fair price. I know there are some places on the internet I could have saved a bit of money but those places didn’t let me try the chairs out, or give me the support and experience The Modern Back did. 100% satisfied thus far
16 de abril de 2022
Resposta da The Modern Back
Paul - Thank you for taking the time to write out such a thoughtful review. Our staff are trained on helping customers find the right massage chair for them as opposed to what earns us the most profit. I also appreciate your local loyalty. We know that as a customer you have choices and we're very happy that you chose us. Even had you found a better advertised price, we would have matched it. I'm glad you selected the Daiwa Supreme Hybrid massage chair. This chair will provide you & your family with relaxation for many years to come. Please contact us anytime if you need any assistance. Thank you.
Tom Walls
Founder/Owner
The Modern Back
Arrived in great shape on time
Arrived in great shape on time. Chairs are very comfortable. Expect to enjoy then for many years.
10 de abril de 2022
Resposta da The Modern Back
We have every faith that the Svago recliners will last many years. Thank you for your review.
We love our chair
We love our chair! My wife and I both use it every day. Thank you!
3 de abril de 2022
Resposta da The Modern Back
Good to hear you are enjoying your Daiwa Supreme Hybrid
The Modern Back was the absolute BEST…
The Modern Back was the absolute BEST !!! Tania took so much time in explaining all of the different chairs and being very attentive to our needs. Her communication was next to none and never once did we feel pressured to making a decision. Our chair was delivered promptly as scheduled and installed by true professionals. Colin made sure to call us and follow up to make certain everything was great ! We HIGHLY recommend The Modern Back !
2 de abril de 2022
Resposta da The Modern Back
Thank you Marie Josee-we are so happy you chose us for your new massage chair! We trust you will enjoy for years to come
Had a little trouble with the delivery
Had a little trouble with the delivery. Came once to just drop off. Came back to perform "white clove install". Presently works just fine. We use it every day.
30 de março de 2022
Resposta da The Modern Back
Hi Eric. Sorry for the confusion with the delivery. The white delivery service is set up by the manufacturer using a 3rd party delivery company. We have little say in who the manufacturer chooses to deliver their products. I am however glad to hear that you are happy with your Titan Jupiter LE. This has become one of our most popular massage chairs in recent months. Your business is greatly appreciated.
King Regards,
Tom Walls
Founder/Owner
The Modern Back
Awesomeness
24 de março de 2022
The chair works as intended
The chair works as intended. No issues - we paid extra for the white glove delivery and it was worth every penny. I do at least 30 minutes of massage every day.
24 de março de 2022
Opinião espontânea
Resposta da The Modern Back
Thank you Connie! We are happy to hear you are enjoying the chair and trust you will love it for years to come
Excellent service-Love this chair
Love this chair! We are very happy with the purchase. Our bodies are even happier; my gawd who knew a chair could be this good. My experience with Modern Back was maybe the single best online purchase experience ever. Tanya was responsive, had answers or found them promptly followed up when she said she would and was an enormous help in the decision to buy. Do your own research if you like then call or chat with her, you wont be sorry. Cant say enough about the help I received. Thanks Tanya!
9 de março de 2022
Opinião espontânea
Resposta da The Modern Back
Thank you Samantha! We really appreciate you choosing us for your massage chair needs - I know you and your family will love it for years to come :)
Excellent massage chair with all the…
Excellent massage chair with all the bells and whistles....1 month in and no problems.
24 de fevereiro de 2022
Resposta da The Modern Back
Thank you Brad for the kind review! We trust you and your family will enjoy this Supreme Hybrid chair for years to come!
Absolutely love our new chair
Absolutely love our new chair. Awesome installation and service. So glad we found out about modern back
24 de fevereiro de 2022
Resposta da The Modern Back
Thank you. Enjoy your Titan Jupiter LE
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