Craig in particular has been so helpful and supportive us as first time buyers. He made sure we have been kept up to date from day one and within the process. Really appreciate his time and commitment... Ver mais
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Craig in particular has been so helpful and supportive us as first time buyers. He made sure we have been kept up to date from day one and within the process. Really appreciate his time and commitment... Ver mais
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I cannot recommend The Mortgage Broker enough. I initially tried to get a mortgage by myself and was declined. I immediately called up The Mortgage Broker in a panic and within five minutes my mind wa... Ver mais
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Rae and Craig were both incredibly helpful and professional in arranging and processing my mortgage. Proactive in reporting each milestone. At every stage I felt valued and confident Rae & Craig wer... Ver mais
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⭐⭐⭐⭐⭐ Fantastic service from Suzy Allen! I can’t recommend Suzy enough! She’s been absolutely brilliant throughout the whole mortgage process. I’ve changed my mind so many times, but she’s alwa... Ver mais
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Rates can be searched in seconds. Giving yourself certainty cannot. The Mortgage Broker is a UK-wide mortgage and protection advice business built around one simple belief: digital speed should make advice faster and easier, but never less personal or bespoke to your circumstances. We call that fast certainty. A mortgage is rarely just a rate as it can be a first home, a deadline, a growing family, a business owner with complicated income, a previous credit problem, a property portfolio or simply someone trying to work out what is genuinely affordable. Our job is to understand that picture, search far beyond the online answers you get and give you a clear route forward, with certainty you are making the right financial decision. We combine modern technology with experienced and qualified advisers who take real ownership of your case. Digital tools help us get customers mortgage-ready quickly, search the market efficiently, manage information and keep applications moving, but all the advice remains human and personal. You get a real person who understands your circumstances, explains the pro's and con's properly and stays close from first enquiry through application, mortgage offer and completion. Our service then includes a free 24/7 mortgage monitoring service thereafter. We help customers with a Mortgage in Principle, first time buyer mortgages, remortgage advice, moving home mortgages, bad credit mortgages, self-employed mortgages, buy to let mortgages, new build mortgages, protection, life insurance and later life mortgages. We also regularly help company directors, contractors, portfolio landlords and customers with complex income or circumstances that do not fit neatly into a standard high-street lending box. We have access to 130+ lenders and more than 25,000 mortgage and protection products. But choice on its own is not advice. We do not hand you thousands of products and leave you to work it out. We narrow the market, explain what may suit your circumstances and recommend an approach designed to be suitable, sustainable and affordable. If the right answer is to perhaps wait, prepare differently or reconsider the route, we will tell you that honestly rather than push you into the wrong decision, or suggest any mortgage product that doesn't maximise your opportunities. The customer reviews on this page regularly talk about clear explanations, responsive communication, professional support, reassurance and advisers who make complicated situations feel manageable. That is exactly the experience we want The Mortgage Broker to deliver. Where a broker fee applies, we don't ask you to pay it upfront. Under our No Mortgage Offer = No Broker Fee Guarantee, our broker fee only becomes payable after we secure a formal mortgage offer and you choose to proceed. You will not pay us a penny for any advice, guidance or information prior to that. The Mortgage Broker is the trading name of The Mortgage Broker (London) Limited, an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited. Both firms are authorised and regulated by the Financial Conduct Authority.
Escrito pela empresa

Free, No Obligation Advice. Our broker fee is only payable once we secure your mortgage offer and you choose to proceed.
Wyboston Lakes, MK44 3AL, Bedfordshire, Reino Unido

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Craig in particular has been so helpful and supportive us as first time buyers. He made sure we have been kept up to date from day one and within the process. Really appreciate his time and commitment to us. Would definitely recommend for any mortgage , life and property insurances.

Resposta da The Mortgage Broker
I cannot recommend The Mortgage Broker enough. I initially tried to get a mortgage by myself and was declined. I immediately called up The Mortgage Broker in a panic and within five minutes my mind was put at ease. The service was so professional but felt very personal, with regular updates throughout the whole process. They managed to find the best mortgage for me and dealt with any additional questions the bank had on my behalf. I can't thank Fiona and Monsor enough! Fantastic service!

Resposta da The Mortgage Broker
Great service from Jodi and team on multiple occasions, including our recent house move and remortgage, and associated life insurance renewals etc. Thorough, helpful explanations of technical aspects and TMBL's ability to get good rates has definitely saved us money.

Resposta da The Mortgage Broker
Very helpful friendly service with clear advice at every stage.
Professional and knowledgeable

Resposta da The Mortgage Broker
Rae and Craig were both incredibly helpful and professional in arranging and processing my mortgage. Proactive in reporting each milestone. At every stage I felt valued and confident Rae & Craig were working in my best interests
I cannot thank them both enough - I would not hesitate in using them again or recommending them.

Resposta da The Mortgage Broker
I cannot recommend this mortgage company highly enough! From our very first conversation to the day we closed, Craig, Leanne, and Matt provided a flawless, stress-free experience.
Craig was incredible at navigating the financial options, breaking down complex terms, and securing a fantastic rate that fit my budget perfectly. Leanne was an absolute superstar with the paperwork, keeping me updated every step of the way and ensuring nothing fell through the cracks. Whenever we had a quick question or needed a fast turnaround, Matt was right there with sharp, expert advice and unmatched responsiveness.
They are professional, deeply knowledgeable, and genuinely care about their clients. If you want a team that will advocate for you and make the mortgage process seamless, look no further than Craig, Leanne, and Matt!
Thankyou Craig, Leanne and Matt!

Resposta da The Mortgage Broker
Our experience so far with The Mortgage Broker has been nothing but positive. Jodi's knowledge, expertise and support has been incredible throughout the process so far, which has been really critical to us as first time buyers. Jodi is always acting in our best interests, whilst clearly explaining all the different options available to us. It is very reassuring to have someone so helpful at the other end of the phone throughout this new process. Thank you Jodi!

Resposta da The Mortgage Broker
Simple, quick & yet fully in control. Impressed by all the team.

Resposta da The Mortgage Broker
I was recommended to use the mortgage broker as I had a complicated remortgage and needed specialist help to secure this. I cant thank Jodi enough for making this easy and pain free for me from start to finish. I was kept updated throughout the whole process and would never go anywhere else now.

Resposta da The Mortgage Broker
Obtaining a good remortgage offer was so simple. Clive has been my go to for the whole time of my mortgage journey. I wouldn't go anywhere else.

Resposta da The Mortgage Broker
⭐⭐⭐⭐⭐ Fantastic service from Suzy Allen!
I can’t recommend Suzy enough! She’s been absolutely brilliant throughout the whole mortgage process. I’ve changed my mind so many times, but she’s always been so patient, understanding and happy to talk things through with me.
She’s given me really good, honest advice and has always been professional, friendly and approachable. Nothing has ever felt like too much trouble, and she’s made the whole process feel much less stressful.
I’m so grateful for all her help and patience, especially with how indecisive I’ve been! I wouldn’t hesitate to recommend her to anyone looking for a mortgage broker. Thank you so much, Suzy!

Resposta da The Mortgage Broker
TMB and in particular Jodi Spreadbury and colleagues have supported me through two mortgage applications, and been brilliant throughout. They've explained things very clearly, managed complicated processes, kept us informed, and in general lifted the stress off our shoulders so we could coordinate moving. Their support is always honest, straightforward and supportive. I've recommended them to several friends and will continue to do so!

Resposta da The Mortgage Broker
I have to say the service from start to finish was excellent. Clive and his team were amazing. Mortgage agreed with super speed. The company beats any high street bank for their service. So much so I have recommended them to friends and colleagues. I don't normally write reviews but their service was 10/10. I can't thank Clive and his team enough for all of the support they have given me

Resposta da The Mortgage Broker
Craig is always so prompt in his responses and I use The Mortgage Broker for all mortgages I need. Craig is the best!! 🙏🏻

Resposta da The Mortgage Broker
Jodi is the absolute GOAT of a Mortgage Broker. Her professionalism, knowledge and expertise are absolutely world class and you are in safe hands with of the TMB clan.

Resposta da The Mortgage Broker
I came to the mortgage broker for some advice and the service that I received was fantastic. They actually informed me of a much better option that I would not of known about. Really happy with my experience.

Resposta da The Mortgage Broker
We wanted a further advance on our existing equity-release (ER) product with more2life (formerly Standard Life). As we don’t have a draw down arrangement, we need an adviser to liaise with the firm for us.
Having had a very good experience with an adviser at a previous firm, we approached them following their move to The Mortgage Broker Ltd (TMBL).
What a mistake.
Nearly five months later, we have yet to receive a Key Facts Illustration (KFI) – we do not even know whether one has been requested – let alone submit an application. This for something we were told would take four to six weeks.
And this despite all the money laundering, ID, KYC etc requirements being satisfised through our previous relationship with the adviser and TMBL holding 95% of the information necessary to proceed (our having supplied all the paperwork from our original application). Much of the work, we were told, would be a straightforward matter of reusing existing documents – effectively, “copy and paste.”
For context, our original application took approximately three months from start to finish, including the administration – KYC, financial details and so on – mentioned above.
Further to the extraordinary delays we have experienced, the communications have been shockingly poor. The adviser has their phone set to not take voice messages as a default; and emails and other messages all go unanswered. The broker’s assistant has been almost entirely invisible.
At one point, we chased an update for five weeks straight without receiving any response. When one finally came, it consisted of a string of excuses – some of which we had heard before – about why the case had not progressed.
We understand and appreciate that the adviser was away for a period. But that cannot explain five months of inaction, particularly when the process could and should have been concluded before then. Nor does it explain why the assistant could not deal with the basic administration in the interim.
Why did we persevere for so long? Stockholm syndrome, perhaps. We genuinely believed the adviser was ‘The Expert’ in this area and placed considerable faith in them to get this over the line.
That faith was plainly misplaced. Either they have suffered a catastrophic loss of form; TMBL has failed to resource or support them properly; or perhaps all the previous hard work was actually done by the previous assistant (who was in constant contact). The current assistant, by contrast, has been conspicuous by their absence.
Approaching the four-month mark, we sent a ‘soft’ ultimatum: unless we received a meaningful progress report very shortly, we would consider taking our business elsewhere. We would rather start from scratch with a broker who would actually action our application rather than continue to endure an indefinite – perhaps infinite – wait for TMBL to get its act together.
Two weeks later? Nothing. Not a word from TMBL.
Consequently, we have sourced alternative advisers through the Society of Later Life Advisers (SOLLA), and suggest that anyone in a similar position does the same.
All in all, this has been a colossal waste of time and has caused entirely unnecessary frustration, stress and additional costs.
Judging by the many positive reviews here, TMBL seems to be brilliant at traditional mortgages.
But for Later Life? Forget it: you might not live long enough to see the money.
*UPDATE*
TMBL requested this review be amended to remove personal details of the adviser who let us down so badly. This we have done to ensure the review, which is a totally accurate description of our dismal experience with this firm, remains visible.
We note, however, that TMBL is quite happy to have its advisers mentioned by name when associated with praise; and also that the issues raised in the review have not been disputed.
*2nd UPDATE*
The CEO's comments are noted, although it is disappointing that only 25% of his response deals with its poor performance, while offering no explanations nor solutions; and 75% why he wanted the review revised.
Also worth noting that, while we appreciate the CEO's response; we have had nothing directly from TMBL since September 28th.
Totally useless.

Resposta da The Mortgage Broker
Rae Smalley and Monsoor Malik and the team were brilliant from start ti finish of the Application process. Monsoor gave very goid advice and was able to secure three great offers. Rae also gave me follow-ups and updates through the whole process. I am grateful for all the hard work and support
provided. I Recommend to anyone who is applying for a Mortgage.
Many Thanks Yonas

Resposta da The Mortgage Broker
Our mortgage broker, Adrian, has been fantastic. He is incredibly responsive and ensures every part of the house buying journey is clear. He has really supported us through what is a incredibly stressful and confusing process. Highly recommend!

Resposta da The Mortgage Broker
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