The Music Bank Knaresborough Opiniões 

387
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The guys who work behind the counter are so lovely and kind. They will go out of their way to help you, especially Nathan and Paul. The bass tutor Devon is great and has tons of patience (which is... Ver mais

Classificada 5 em 5 estrelas

Personal, friendly service from a great local music retailer. The staff a re very friendly and helpful. A good range of stock with reasonable prices. I am very lucky to have them so near.

Classificada 5 em 5 estrelas

The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... Ver mais

Classificada 5 em 5 estrelas

Great shop , fast delivery , orders always correct, good staff , puts Darlington to shame foe music stuff.

Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

The Music Bank in Knaresborough sells a huge range of musical instruments.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

387 opiniões

5 estrelas
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1 estrela

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4,9

Todas as opiniões

(387)

61 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Another great experience at my 'local'…

Another great experience at my 'local' store! last week I bought a LAG Sauvage auditorium acoustic gtr. (great value/great service etc)
I was so impressed , I decided I also needed the 'Travel model' !!!
Same great stuff from Nathan & tech guy Paul (all within an hour)
check em out !!!
Bob M.

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Delivered with care

Haven't opened the packaged guitar yet, but all delivered on time and with care. Guitar is a present for 8 year old son for Christmas.

12 de dezembro de 2025
Classificada 1 em 5 estrelas

AVOID

Bought this guitar on basis of their description of item Required guitar quickly to honour playing commitments. Arrived quickly. But guitar unplayable. Sharp fret ends, reverse bow neck, incorrect pickup height. Sorted what I could to make playable and used for gigs. would have returned immediately but needed to use item. Guitar has now been left with my guitar guy for full setup and fret dress which will cost me about half what the guitar cost me. First and last experience with this company.

30 de novembro de 2025
logótipo da The Music Bank Knaresborough

Resposta da The Music Bank Knaresborough

WARNING SPAM REVIEW ‼️

Firstly
All our guitars receive a 12 point check prior to shipping. We have never had an issue in 6 years

Secondly
We offer a 30 days returns. Why would anyone spend another £140 on a setup? you would just return it for a refund…

Thirdly
Pick up the phone instead of writing complete drivel online

Taking into account that you did none of the above. Tells me this is some sort of competitor trying to smear our success. Good luck with that!!

Classificada 4 em 5 estrelas

Delivery

I have docked one star for using Parcelforce, who were rubbish. Nothing you could do and perhaps my experience was uncommon. No doubt you monitor the service. Most importantly, my Grandson is delighted with the case.

13 de dezembro de 2025
Classificada 3 em 5 estrelas

Montford Metronome

Purchased a Montford Metronome on line, No qualms with the service / delivery, but very disappointed with the product, very light cheap plastic and mechanism. I was at least hoping for it to have a nice ornamental appearance sat on a piano, but think it'll live elsewhere.

3 de dezembro de 2025
Classificada 5 em 5 estrelas

Vintage VSA550 Dave Grohl “Pretender”

I found the guitar (Vintage VSA550 Dave Grohl replica) that I was looking for on-line at the Music Bank. I live in York which is not far from Knaresborough so I opted for click and collect. I ordered and paid for it at 11am and by 2pm I was on my way to pick it up. Excellent communication to confirm my order and advise me when it was ready to collect. Very friendly and helpful staff in the shop, showed me the guitar then plugged it in and let me hear it played( guy was a far far better player than I am so didn’t want to embarrass myself 😄) Boxed it back up and off I went!

5 de novembro de 2025
Classificada 5 em 5 estrelas

Great customer experience.

The website drew me in and gave me time to explore the comprehensive range of quality guitars in store before I went in person. Pleased to say that the website is updated quickly and was I not disappointed! Had time to have a good look around without being jumped on by a sales person as soon as I walked in. However, assistance was readily on hand when requested and the knowledge and help received was a massive plus when deciding how to hand over my hard earned cash! No pressure and no rush to make a decision. After a quick turnaround for a complete setup my guitar was ready to collect. These guys are generous with their knowledge, passionate about what they do and you don't pay an overblown price. I have seen the guitar I bought at much higher prices elsewhere but you can't put a price on decent customer service....

8 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great shop

Great shop, friendly helpful staff. My online purchase went through smoothly and was exactly as described l. Would definitely buy from here again.

1 de novembro de 2025
Classificada 5 em 5 estrelas

We use the Music bank for most of our…

We use the Music bank for most of our purchases as well as music lessons (guitar). Staff are knowledgeable, consistent, patient and friendly without being overbearing. They dont hover but you know where they are as soon as you need them. The shop itself is welcoming, well laid out and has a relaxed atmosphere. The music lessons are reliable, affordable and really elevate you to feel confident in your own abilities.

10 de outubro de 2025
Classificada 5 em 5 estrelas

Quick rewire in an emergency

I had an issue with my bass guitar whilst working at Harrogate Convention Centre. I rang ahead and arrived at the shop 20 mins later. Within 15 minutes of arriving the guys had rewired the guitar and charged me a very reasonable price for the service. Couldn't fault them.

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

1st Lesson

I was made to feel comfortable and not out of my depth, especially as I am returning to music after 40+ years of not playing.
The lesson was very comfortable and at my pace.

1 de outubro de 2025

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