The guys who work behind the counter are so lovely and kind. They will go out of their way to help you, especially Nathan and Paul. The bass tutor Devon is great and has tons of patience (which is... Ver mais
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Personal, friendly service from a great local music retailer. The staff a re very friendly and helpful. A good range of stock with reasonable prices. I am very lucky to have them so near.
The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... Ver mais
Great shop , fast delivery , orders always correct, good staff , puts Darlington to shame foe music stuff.
Informações sobre a empresa
Escrito pela empresa
The Music Bank in Knaresborough sells a huge range of musical instruments.
Informações de contacto
Reino Unido
- themusicbank.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Great price on the guitar and super…
Great price on the guitar and super fast and friendly reply to messages.
Another great experience at my 'local'…
Another great experience at my 'local' store! last week I bought a LAG Sauvage auditorium acoustic gtr. (great value/great service etc)
I was so impressed , I decided I also needed the 'Travel model' !!!
Same great stuff from Nathan & tech guy Paul (all within an hour)
check em out !!!
Bob M.
Great place to learn
Really enjoying learning a new skill here, playing bass. Friendly and knowledgeable tutor and very patient. Necessary for me. Highly recommended.
Delivered with care
Haven't opened the packaged guitar yet, but all delivered on time and with care. Guitar is a present for 8 year old son for Christmas.
AVOID
Bought this guitar on basis of their description of item Required guitar quickly to honour playing commitments. Arrived quickly. But guitar unplayable. Sharp fret ends, reverse bow neck, incorrect pickup height. Sorted what I could to make playable and used for gigs. would have returned immediately but needed to use item. Guitar has now been left with my guitar guy for full setup and fret dress which will cost me about half what the guitar cost me. First and last experience with this company.

Resposta da The Music Bank Knaresborough
Delivery
I have docked one star for using Parcelforce, who were rubbish. Nothing you could do and perhaps my experience was uncommon. No doubt you monitor the service. Most importantly, my Grandson is delighted with the case.
Montford Metronome
Purchased a Montford Metronome on line, No qualms with the service / delivery, but very disappointed with the product, very light cheap plastic and mechanism. I was at least hoping for it to have a nice ornamental appearance sat on a piano, but think it'll live elsewhere.
Excellent purchase experience a
The company is highly professional , offers great products and the staff is extremely cooperative and helpful. I Highly recommend it !
Vintage VSA550 Dave Grohl “Pretender”
I found the guitar (Vintage VSA550 Dave Grohl replica) that I was looking for on-line at the Music Bank. I live in York which is not far from Knaresborough so I opted for click and collect. I ordered and paid for it at 11am and by 2pm I was on my way to pick it up. Excellent communication to confirm my order and advise me when it was ready to collect. Very friendly and helpful staff in the shop, showed me the guitar then plugged it in and let me hear it played( guy was a far far better player than I am so didn’t want to embarrass myself 😄) Boxed it back up and off I went!
Very helpful good prices
Very helpful good prices. Knowkegable staff. Lovely shop. Great location
Highly recommended! Support your local music store.
Superb customer service.. There are very few music stores these days that you can actually walk into. I ordered online and picked up from store. Each part of the experience was excellent.
Good quality music teaching and friendly service
My daughter is thoroughly enjoying her guitar lessons. She gets on well with Mark, the tutor, and is making progress. If I ever need to contact The Music Bank, the staff are always friendly and helpful.
Great customer experience.
The website drew me in and gave me time to explore the comprehensive range of quality guitars in store before I went in person. Pleased to say that the website is updated quickly and was I not disappointed! Had time to have a good look around without being jumped on by a sales person as soon as I walked in. However, assistance was readily on hand when requested and the knowledge and help received was a massive plus when deciding how to hand over my hard earned cash! No pressure and no rush to make a decision. After a quick turnaround for a complete setup my guitar was ready to collect. These guys are generous with their knowledge, passionate about what they do and you don't pay an overblown price. I have seen the guitar I bought at much higher prices elsewhere but you can't put a price on decent customer service....
Great shop
Great shop, friendly helpful staff. My online purchase went through smoothly and was exactly as described l. Would definitely buy from here again.
We use the Music bank for most of our…
We use the Music bank for most of our purchases as well as music lessons (guitar). Staff are knowledgeable, consistent, patient and friendly without being overbearing. They dont hover but you know where they are as soon as you need them. The shop itself is welcoming, well laid out and has a relaxed atmosphere. The music lessons are reliable, affordable and really elevate you to feel confident in your own abilities.
Quick rewire in an emergency
I had an issue with my bass guitar whilst working at Harrogate Convention Centre. I rang ahead and arrived at the shop 20 mins later. Within 15 minutes of arriving the guys had rewired the guitar and charged me a very reasonable price for the service. Couldn't fault them.
Friendly efficient staff and good music…
Friendly efficient staff and good music teachers. A real asset to Knaresborough.
Ordered on line and by the time I…
Ordered on line and by the time I reached the shop my order was ready
1st Lesson
I was made to feel comfortable and not out of my depth, especially as I am returning to music after 40+ years of not playing.
The lesson was very comfortable and at my pace.
Laney LA10 Acoustic Guitar Amp
Great service and swift delivery. Nice little practise amp ideal for some sessions on a sunday afternoon.
Hope to deal with you again in future.
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