The Music Stand - www.themusicstand.ca Opiniões 

Whatever negative reviews out here, I can't speak to. I just know that for me, I could not find a better price for my Hohner Rockets Low D & Eb...I might have bought another one too, if it wasn't sold out.
My second order from this place, and second time zero issues. . mostly.
Harps came without a seal on the boxes, but not sure if that's how Hohner sent them.
It didn't APPEAR to have been opened, no cardboard distortion....&, like, no finger prints etc, super clean looking, but I sanitized them in my Seydel Disinfection Bag , just in case .
Which, every harmonica player should have .
I will definitely buy from here again, if need be.
I paid a few bucks extra for 2 day shipping, & surprise, Canada Post came through..& these guys, they didn't doddle around & shipped it asap...just didn't like the no signature delivery. Good thing they fit in the mail box.
Buying on line requires due diligence on your part..
But if you know what you're doing, don't hesitate to buy from here.
These guys earned their 5 star review from me.

We started our journey with the Music Stand in January to get a new violin set up with the strings and tuned and ready to go etc. and Kas was very knowledgeable and took my brand new gifted violin and set it all up for me (it took several days but that is normal) and they were so wonderful to deal with. We then were so happy with their service and knowledge that we chose to pursue music lessons there and because I have limited mobility I need a power wheelchair which means I couldn't do lessons at their Upper James location but instead would go to Stoney Creek with Rachel. The first week there Rachel made me so comfortable that I forgot to even be nervous or anxious about learning a brand new instrument. However there was a bit of a lip coming into the studio space so I asked if they had a portable ramp to make getting in and out easier by chance and by the next week Kas has called to let me know that he had done a ramp and to see if what he had worked. This was so above and beyond and most businesses would have taken longer and that's understandable to get things in place takes time but this small, simple thing just shows how much they care about their students and shows I am with the right people for my music journey! I am so glad I found the Music Stand and can't express enough how happy I am with their services.

Honestly, I should have read the reviews before placing my order. Placed an online order for a music book for my kiddo in mid May and I still haven't got it(writing this review in mid June). It was sent by Canada Post lettermail so there's no tracking. They won't open a ticket with Canada Post either for a reimbursement, if indeed the package has been lost. Really confused now if the item was actually shipped by them :/
Anyways I'm short $30 with nothing to show for it.

I had never dealt with this dealer before, since I live in Toronto. They have a great selection of harmonicas. I was looking for a Lee Oskar Melody Maker harp in Eb -- not the most common order, to put it mildly, and I couldn't find it at any of the merchants I've dealt with in the past for harmonicas. The Music Stand had it in stock and it was delivered to me in a few days. A good experience. Will order from them again.

I just had a horrible experience with Themusicstand customer service
The manager not only did not help me, but was extremely rude and told me that “they do not appreciate customers like me anyway”
I ordered my order on May 3 for the event and since it has been more than two weeks, I called to find out where my order was. They told me it somehow ended up in Porto Ricо. When I asked to send me another order overnight since it is so close to the event, the manager refused unless I pay for it. When I asked for refund, he said we will refund you when we get the product back. When I asked to at least reimbursed me the shipping cost, again, he refused….i am not sure when I get my order and if I will get it at all.
I was very excited when I found this site, even now I have 17 items to order in my cart. After this conclusion and how they treated me, there is NO WAY!
It is really a shame.
I see now that it is not only me who they did wrong…. I should’ve read reviews….
I hope for their business sake, they will get better at their customer care.

I purchased a book for 37 bucks and because I didn't opt for tracking of never received the book I called this company and basically was told tough luck you lose.

DO NOT GET A JOB HERE. Kaz (the owner) is the worst interviewer ever. I went for a job interview and he spoke for 1 hour about himself and how bad I am as a teacher. In his exact words “I only hire Teachers with a capital “T” , not a lowercase “t” “ . He gave his own opinions about how its useless to learn multiple instruments, how a real teacher has 10 ways to answer an interview question and that a Canadian teacher has only 3 answers. He was playing good cop , bad cop so it was very confusing. He thought I was inexperienced and bad at sight reading which actually he knew I am still in college and trying to learn more. He tried to be “good person” by offering a deal saying if i wanted this job i had to prove to him by basically doing lessons and finishing a music book with no mistakes. Disgusting and snobbish behaviour. I will become the capital T without his “help”. He wasted my time, and he will waste yours. The worst I thought he could’ve said was “no, you are not hired” but this was so shocking. I EXPECT AN INTERVIEWER TO BE A CAPITAL “I” NOT A LOWERCASE “i”.

These guys are total morons. I called to ask if they sold guitar accessories in-store, and the guy on the phone talked to me for like 10 minutes explaining all the different accessories they had.

I took an Uber there only to find out they DO NOT sell anything in store, they could barely understand English and they wouldn’t even unlock the door without a lesson booked.

Trust me, go to long & mcquade these people are absolutely incompetent. You’re welcome.

I ordered 3 harmonicas from this "person" I gave "him" my credit card#, the reply came back, your order has been received, and 3 seconds later it was rejected. I asked dear "Kaz" why, NO answer was given, matter of fact I asked him 3TIMES...all he said is it's cancelled, NO answer given, GREAT way to do business, I don't care there are 4 others dealers around me and as I am writing this review, I have already ordered from another REPUTIBLE dealer. I don't care who gets my money, so much for the "music stand"...bye bye......there should be 6 stars for the rating, one being negative, that's the one that would suit

Very bad service. It make me feel sad that music books are handed by people who knows nothing about music, has only money in their mind.

Here is a recent email to Suzuki that explains my issue:
Hi Suzuki,
I've been using FolkMasters for a number of years and recently decided to replace them with a more responsive instrument. I have recently purchased 6 HarpMasters and 2 BluesMasters and whether I buy them from a seller on Amazon.ca (Cosmo Music) or themusicstand.ca ALL of these harps have shown up damaged.
The cases do a terrible job of protecting these otherwise very nice instruments. The 8 tabs (2 on each side) of the inside of these cases mark and ding the plastic combs on these harmonicas in transit. I will probably continue the process of replacing my old FolkMasters with Hohner Special 20s, which is a shame because I really like The HarpMaster and BluesMaster Harps, but I don't like buying new items that are consistently damaged.
If you can manage to deliver an entry level Harmonica like the FolkMaster without the case damaging the Harmonica, then surely you can change the cases for the HarpMaster and BluesMaster so that they don't damage brand new Harps in transit! These are nice harps but all it takes is a stupid mistake to have loyal buyers going with the competition. I hope you can get this right. Thanks. Dan

The Music Stand has a very wide variety of books, I was able to find exactly what I was looking for and it shipped quickly. A great experience overall!

I ordered on Friday got it Monday with standard shipping. I am positively surprised by the efficiency of the service!

Easy to find what I needed. Book arrived quickly!

I've used the music stand several times in the past year. I've received great service. I look forward to using them again in the future.

Ordered on Sunday night arrived by Wednesday morning :) So happy with my purchase. I bought the Kala Ukadelic in Taxicab yellow. It's gorgeous and sounds lovely. So excited to learn to use it now!

The amp looks fine and I’m happy though four of the six batteries had leaked battery acid over the cardboard covering the amp. Not a big deal.

Evereythings is great-secure and safe--best value-fast shipping.always a pleasure to be serve by The Music Stand.---Rey.apr 27 ,21

Excellent, thank you for the harmonica