The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Ver mais
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Ver mais
A empresa respondeu
Friendly and helpful, dealt with efficiently. My dog, Stanley, was welcomed into branch. Please keep branches open, and use passbooks. Many older people like us do not like computerised banking,... Ver mais
Informações sobre a empresa
Sobre Nottingham Building Society
Escrito pela empresa
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Informações de contacto
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Reino Unido
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Welcoming and knowledgeable staff
Welcoming and knowledgeable staff. Still got a presence in the High Street
30 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your feedback. It's great to hear you found the team approachable and able to provide the information you needed. Having a presence on the high street remains an important part of how we support our members, so it's wonderful to know this is valued. We appreciate you taking the time to share your experience.
Kerry-Customer Team
Helina is excellent can I just add
Helina is excellent can I just add, amazing and great customer care! Opened three accounts as she was so efficent Annemarie
25 de setembro de 2026
Resposta da Nottingham Building Society
Thank you, Annemarie, for your lovely feedback. We're so pleased to hear that Helina made such a positive impression during your visit. Providing clear guidance and a smooth experience is what we aim for, and it's wonderful to know her support gave you the confidence to open multiple accounts. We'll be sure to share your kind comments with her and the team.
Kerry-Customer Team
Going to open an account on Saturday
On Saturday I went into the Nottingham Building Society to ask about the Money Saver product that was in the window for Money Saving Week. I was asked what the rate was and I said 4.25. It was found. I also had to go through a electronic check which was successful. It didn't take long to open and was straight forward.
26 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your experience Rachel. We're pleased to hear that opening your new account was a straightforward process and that our team could help you find the right product during your visit. It's great to know everything was completed efficiently, allowing you to get your account up and running with ease. We appreciate your feedback and support.
Kerry-Customer Team
Every time we go in the staff are…
Every time we go in the staff are always very helpful.
Your interest rates are good too.
24 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your kind words and for your continued support Janet. It's lovely to hear that each visit has been a positive experience and that our team consistently provides the guidance you're looking for. We're also pleased that our savings rates have met your expectations. We really appreciate you taking the time to share your feedback.
Kerry-Customer Team
Easy Withdrawal Process
OK, it was only simple transaction (a small withdrawal to my bank current a/c) but the process was so easy and the money was in my bank the next day so we'll done The Nottingham ! A "faster payments" system is the only improvement I can think of (enabling an instant/same day credit to my bank) but I'm not losing any sleep over that not (currently) being available.
23 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your experience Simon. We're pleased to hear your withdrawal was completed smoothly and that the funds reached your account promptly. It's great to know our Nottingham team made the process straightforward, and we appreciate your suggestion regarding faster payments. Thank you for taking the time to leave your feedback and for your continued support!
Kerry-Customer Team
Opening new Tripple Access ISA Account.This was the first time I had opened…
This was the first time I had opened this sort of account and thinking it was going to be a bit daunting transferring funds etc.Kelly in the brigg branch explained everything really well and nothing was rushed ,Everyone was professional and helpful,Thankyou all.
21 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your experience. It's wonderful to hear that Kelly helped make opening your Triple Access ISA feel straightforward and easy to understand. Taking the time to guide members through unfamiliar processes is something we truly value, and we're pleased you felt comfortable and well supported throughout your visit.
Kerry-Customer Team
Resposta da Nottingham Building Society
Thank you for your feedback. It's great to hear your visit was so straightforward and that you were able to get the support you needed without delay. We know convenience matters, and we're pleased your experience left such a positive impression.
Kerry-Customer Team
Really welcoming hospitality.
Really welcoming hospitality.
Given good information on saving account I wanted to open.
Swift transaction which gave me confidence to keep on using the Arnold branch.
26 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your experience. It's great to know everything was handled efficiently and that your visit gave you the confidence to continue saving with us! We look forward to welcoming you again.
Kerry-Customer Team
Friendly staff
Friendly staff, good advice, no waiting. And most importantly having a person to talk to face to face rather than a call centre or a bot
28 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for taking the time to share your experience John. We're pleased to hear you received helpful guidance without any delay, and that having the opportunity to speak with someone in person made a real difference. Building personal connections with our members remains at the heart of what we do, so your feedback is greatly appreciated.
Kerry-Customer Team
Resposta da Nottingham Building Society
Thank you for your kind comments. We're glad your visit left such a positive impression and that everything was handled smoothly from start to finish. Creating a comfortable and approachable experience for our members is incredibly important to us, so it's great to know that came across during your interaction!
Kerry-Customer Team
The staff at the Sutton in Ashfield…
The staff at the Sutton in Ashfield branch are always welcoming and knowledgeable.
They show interest in clients and their requirements rather than just making you feel like you’re a number.
I would highly recommend the team !
30 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your feedback, we're delighted to hear that our team is always welcoming and knowledgeable, and that you feel valued and understood. We truly appreciate your recommendation! Amanda - Customer Team
We have always chosen Nottingham…
We have always chosen Nottingham building society above anyone else. Tha staff are friendly and very efficient. Never had a problem
22 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your review, we're so pleased to hear that you've consistently chosen us and that our team has always provided friendly and efficient service. It's fantastic to know you've never had a problem, and we truly appreciate your loyalty. Amanda - Customer Team
Resposta da Nottingham Building Society
Thank you for your kind feedback. We're so pleased to hear that our team made such a positive impression and provided you with helpful service. We appreciate you taking the time to share your comments. Amanda - Customer Team
I have used the Nottingham off and on…
I have used the Nottingham off and on for20 plus years,but savings rates are much better now so I have returned. The staff are brilliant so friendly and knowledgeable and most of them have been there for years at the Louth branch.special thanks to Julie who opened my account.
28 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for returning to us, we're delighted to hear that our Louth branch team, especially Julie, made such a positive impression with their friendly and knowledgeable service. We truly appreciate your kind words. Amanda - Customer Team
Friendly and informative service
Can't remember the ladies name, but she was friendly, funny and very helpful, she helped me sort out my app. Explained the new Triple account, which I'm now set up online.
I have no problem recommending Nottm Building Soc. to friends and family.
24 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your positive experience. We're delighted to hear that our colleague was so helpful in setting up your app and explaining the new account. It's wonderful to know you'd recommend us to your friends and family. Amanda - Customer Team
Good customer environment and service
21 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your kind feedback. We're delighted to hear that you enjoyed our environment and received excellent service during your visit. Your comments are greatly appreciated. Amanda - Customer Team
Great comminicarion and letting me know…jeanette Foster
Great comminicarion and letting me know of all services provided
28 de setembro de 2026
Resposta da Nottingham Building Society
We're so pleased to hear that our communication was clear and that you felt well-informed about all the services we provide. Thank you for the 5 star review. Amanda - Customer Team
Resposta da Nottingham Building Society
Thank you for your kind feedback. We're delighted to hear that you found our service polite and informative. Providing clear information and a positive experience is very important to us. Amanda - Customer Team
Every time I try to move money it won’t…
Every time I try to move money it won’t let me 😡
Been lots of issues with the banking app over the last month!
Even spent over 30 minutes in your branch still issues
30 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced when trying to move money and appreciate how frustrating this must have been.
Thank you for raising this with. We are looking into the matter as a priority and will be back in touch with you once we have more information to share. We appreciate your patience and the opportunity to put things right. Best wishes Amanda - Customer Team
Very satisfied with customer relations…
Very satisfied with customer relations and very helpful.All in all a very good experience.
29 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your wonderful review Susan! We're so pleased to hear that you had a very good experience and found our customer relations helpful. We truly appreciate you taking the time to share your positive feedback. Amanda - Customer Team
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