I am a Supervisor with a Community Employment Scheme. We have used the company a few times now. its very straightforward when booking courses. Very efficent issuing invoices, sending links, and deliv... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Amazing courses with great value for money, really worth it ! Their customer service is also quick to answer and help with anything which makes it a plus. I recomend it to anyone starting or needing a... Ver mais
A empresa respondeu
I paid to do the online Japanese head spa course. I am trained beauty therapist with over 30 years in the industry, teaching and also learning. I was so shocked to see the substandard tutorial vide... Ver mais
A empresa respondeu
I’ve completed 16 courses with The Online Beauty Course, and I’ve been really impressed with the experience. They offer a wide variety of beauty and hair courses at very affordable prices, with freque... Ver mais
A empresa respondeu
Informações sobre a empresa
- Escola de Estética
- também em
- Centro Educacional
- Escola de formação profissional
- Escola de Massagem
- Instituição educacional
Escrito pela empresa
The Online Beauty Courses offers flexible learning for beauty specialists looking to expand their treatment menu or those wanting to start a new career in the beauty industry. Whether you're short on time or transitioning careers, you can learn at your own pace from home with 24/7 live support through chat or phone.
Informações de contacto
Kent, England, United Kingdom, Reino Unido
- 02081917046
- customerservice@theonlinebeautycourses.com
- theonlinebeautycourses.com
4,2
Bom
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with the service very…
Very happy with the service very responsive
1 de março de 2024
Opinião espontânea
My experience with this course was…
My experience with this course was amazing this course has really good training and a very good starter kit .I would really recommend to try.
13 de dezembro de 2023
Opinião espontânea
I would give no stars!
I would give no stars!!
I recently took a course with them, I felt like they didn’t provide enough information or resources to make me comfortable to treat clients. The video demonstration was extremely poor, no audio only tiny text at the bottom of the screen which I could not read. The course material did not go into enough clear detail to make me feel confident to deal with clients. I tried to email the student support and it got blocked, I then tried to email their contact form which also got blocked. I phoned them and explained my concerns and was told I would be contacted between 30 -60 mins by a tutor. 27 hours later no call, so I phoned again and left a voicemail. 13 hrs later still no call. They are more interested in taking money than training competent therapists. Awful experience!!!
29 de fevereiro de 2024
Opinião espontânea
Resposta da The Online Beauty Courses
Greetings! In relation to the 'Ear Seeding' course you enrolled in, we highly recommend acquiring the accompanying kit, as it delineates essential acupuncture points for ear seeding. Our commitment to your success is reflected in our proactive approach, manifested through multiple follow-up calls aimed at ensuring your comprehensive understanding of the material and satisfaction with your purchase.
Resposta da The Online Beauty Courses
Thank you for your positive feedback! We're thrilled to hear that our courses were helpful for you. If you ever have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future.
Warning! Terrible company
Terrible company. They don't answer your queries or maybe they don't know the answer... but either way they ignore you and when you raise a complaint, they block you so you cannot speak to them or warn others of how bad this place is! So this is your warning!
19 de agosto de 2023
Opinião espontânea
Resposta da The Online Beauty Courses
Hello there! We sincerely regret any inconvenience you may have encountered with our services. At The Online Beauty Courses, our utmost priority is ensuring the satisfaction and progress of all our students in their beauty careers. Rest assured, there is no blockage on any of our social media platforms.
If you are facing difficulties in reaching us through social media, we kindly encourage you to connect with us via email at courses@theonlinebeautycourses.com. Our dedicated team diligently monitors these emails on a daily basis. We understand the challenges of managing a substantial student base of over 20,000, and while we strive to keep up with social media interactions, occasional delays may occur. Your understanding in this matter is greatly appreciated. We look forward to assisting you promptly through email.
Amazing training prover honestly the…
Amazing training prover honestly the courses are so good and so much Information makes me ready to do the new skills on people .. I’ve done a few course now and I cannot fault them .. having the online group also helps I would 1000 percent recommend
15 de fevereiro de 2024
Opinião espontânea
Resposta da The Online Beauty Courses
Dear Roxanne, thank you so much for your wonderful review! We're thrilled to hear that you found our training program amazing and that the courses have equipped you with valuable skills and information. It's fantastic to know that you appreciate the online group, and we're delighted to have you as part of our community.
Your recommendation means a lot to us, and we're here to support you as you apply your new skills. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're committed to providing top-notch training, and your success is our priority.
Thank you again for your kind words and recommendation. We look forward to continuing to be a part of your learning journey.
The kit was way too overpriced and wish…
The kit was way too overpriced and wish I’d done my research, however I find the lip tint treatment doesn’t actually last as long as it’s supposed to , lucky to get 2 days never mind 2 weeks
20 de janeiro de 2024
Resposta da The Online Beauty Courses
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty and are sorry to hear that your experience with our kit did not meet your expectations.
We understand that pricing is an important factor, and we regret if you found our kit to be overpriced. We continuously strive to offer products that provide value for money, and your input will certainly be taken into consideration as we assess and enhance our offerings.
Moreover, we apologize for any disappointment regarding the longevity of the lip tint treatment. Your experience is valuable to us, and we would like to investigate this matter further to ensure the quality of our products. If you could kindly provide us with additional details or reach out to our customer service team on 0208191 7046 or at admin@theonlinebeautycourses.com, we would be more than happy to assist and address any concerns you may have.
Once again, we appreciate your feedback and the opportunity to improve. We value your satisfaction and hope to have the chance to make amends and exceed your expectations in the future.
Absolutely no don't ho there don't…
Absolutely no don't ho there don't answer calls you leave a message and they don't get back and on Facebook they have a group that's supposed to support you well what a rip off it is and still no order from my kit so looks like a scam to me personally
9 de janeiro de 2024
Resposta da The Online Beauty Courses
We deeply regret to hear about your experience and the challenges you've faced in reaching us. Your feedback is genuinely concerning, and we sincerely apologize for any inconvenience caused.
We take these matters seriously and would like to investigate and address your concerns promptly. Could you please provide us with more details about your order and the issues you've encountered? Alternatively, you can contact our customer service team at courses@theonlinebeautycourses.com.
We are committed to resolving this situation and restoring your trust in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Plenty of information
Plenty of information, easy to follow and the fact it's studied in your own time
6 de janeiro de 2024
Resposta da The Online Beauty Courses
Thank you for sharing your positive feedback! We're delighted to hear that you found our content to be abundant with information and appreciated the flexibility of studying at your own pace. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to continuing to meet your learning needs.
Resposta da The Online Beauty Courses
We appreciate your feedback! If you have any specific questions about the course content or if there's anything else you'd like to discuss, feel free to reach out. We're here to assist you and ensure you have a positive learning experience. Thank you for choosing our course!
awful.
I found the quality of the courses to be very poor. Lots of spelling mistakes, and you could find all of the content and instructions with a basic google search so don’t waste your money. Contacted the owner stating I was very unhappy and wanted a refund. Would not help. Not even a partial refund for the awful quality. Avoid at all costs and go to an actual decent course provider
31 de outubro de 2023
Resposta da The Online Beauty Courses
We sincerely apologize for the disappointment you've experienced with our courses. Your feedback is important to us, and we regret that the quality did not meet your expectations.
We take concerns about content quality seriously and will thoroughly review and address any issues, including spelling mistakes. It's our intention to provide valuable and accurate information to our students.
We're sorry to hear about your dissatisfaction with the customer service experience. We aim to assist our students promptly and effectively. We would appreciate an opportunity to investigate your specific case further. If you could provide more details or contact our customer service team at courses@theonlinebeautycourses.com, we would like to work towards a resolution.
We understand your frustration, and we value your input as we continually strive to improve our courses. Thank you for bringing this to our attention, and we hope to have the chance to address and rectify your concerns.
Resposta da The Online Beauty Courses
Thank you for your positive feedback! We're delighted to hear that you found our course concise yet fully informative. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and are here to help with any additional information you may need.
I have done a few courses with you and…
I have done a few courses with you and they have been good.
I ordered 4 courses this week and only 3 have been sent to my portal. I messaged and it has taken a few days for you to get back to me and still has not been sorted and still don't have the course.
17 de outubro de 2023
Resposta da The Online Beauty Courses
Thank you for being a valued student and for your feedback. We sincerely apologize for any inconvenience you've experienced in regards to the delayed response and the missing course in your portal.
We understand the importance of timely access to your courses, and we're actively addressing this issue. Our team is working diligently to resolve the matter and ensure that the outstanding course is added to your portal promptly.
If there's anything specific you'd like to discuss or if you have additional concerns, please don't hesitate to reach out directly or contact our customer service team at courses@theonlinebeautycourses.com. We appreciate your understanding and patience as we work to resolve this situation.
Thank you for bringing this to our attention, and we look forward to promptly providing a resolution.
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