Fast delivery of what I ordered, really good value in comparison to other shops , I’d definitely order from port west again
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Leia as opiniões dos outros
Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size.... Ver mais
A empresa respondeu
I really liked the options available and the information provided on the site, all of which helped me choose the perfect new coat which I was really impressed with when it arrived, especially as it wa... Ver mais
I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... Ver mais
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de artigos para acampamento
- Loja de roupas desportivas
Escrito pela empresa
Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.
Informações de contacto
4,6
Excelente
269 opiniões
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Great service online and instore
I was looking for a wetsuit for a sea swim event coming up, I rang and spoke with Jade in the Galway store who was full of knowledge and advice.
I bought a great wetsuit online and then followed up with a visit to the store to buy the rest of the gear needed as wanted to try them on to get best sizes.
I dealt with Chris in the store who was full of brilliant advice and a great help and I left feeling super prepared and a little poorer 🤣
Super company! who understand what great service.
4 de julho de 2025
Both shops in Westport
Visited the wholesale shop and the main outlet in Westport. The friendly young staff could not be more helpful. Love the clothes and came away with several items. Keep up the great service!
5 de julho de 2025
Opinião espontânea
Press studs fail early on overalls plus…
Press studs fail early on overalls plus holes appear quickly...cheap enough i suppose...bring back Sketchleys.
25 de junho de 2025
Opinião espontânea
Excellent customer service
Excellent customer service. Staff are so helpful and friendly.
28 de abril de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi Siobhan,
Thank you so much for your lovely review! We're delighted to hear you received excellent customer service and found our staff helpful and friendly – that’s exactly what we aim for.
If you don’t mind sharing, we’d love to know which of our branches you visited so we can pass your kind words on to the team there. It really means a lot to them to be recognised!
Thanks again for taking the time to share your experience,
The Portwest – The Outdoor Shop Team
Resposta da Portwest Ireland - The Outdoor Shop
Hi Edel,
Thanks so much for your kind words! We're thrilled to hear you had a great experience with us.
If you're happy to let us know which of our branches you visited, we’d love to pass on your feedback to the team there – they’ll really appreciate it.
Looking forward to welcoming you back soon,
The Portwest – The Outdoor Shop Team
The service was great!
The service was great!
I had problems with the delivery and Leo was very helpful and took care of everything with great care.
Thank you.
28 de abril de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi Geana,
Thank you for your kind review! We’re so glad to hear Leo was able to assist you and that everything was handled with care – we’ll be sure to pass your compliments on to him.
Thanks again for your feedback,
The Portwest – The Outdoor Shop Team
Very happy with the service and…
Very happy with the service and response. Portwest jacket very nice quality
29 de março de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi Hilary,
Thank you for your great feedback! We're delighted to hear you’re happy with both the service and the quality of your Portwest jacket – that’s exactly what we love to hear.
If you happened to shop in one of our branches, we’d really appreciate it if you could let us know which one, so we can share your kind words with the team there.
Thanks again, and we hope you enjoy your new jacket!
The Portwest – The Outdoor Shop Team
Excellent and very easy to order and…
Excellent and very easy to order and purchase
28 de março de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi Ruth,
Thank you for the lovely feedback – we’re so pleased to hear you were happy with the service!
Thanks again for shopping with us,
The Portwest – The Outdoor Shop Team
Great service,swift delivery and very…
Great service,swift delivery and very good product. would highly recommend
29 de março de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi Lorraine,
Thank you so much for your fantastic review! We're thrilled to hear you were pleased with the service, speedy delivery, and the quality of your product.
We really appreciate your recommendation and hope to see you again soon!
The Portwest – The Outdoor Shop Team
Order cancelled
I placed an order and received a call that my item wasn’t available
28 de março de 2025
Lightweight but warm
Lovely jacket for bringing the dogs for walks, good pocket at the front for the essentials for dog walking! Lightweight but warm
22 de fevereiro de 2025
Wow this is the most amazing wee Jacket…
Wow this is the most amazing wee Jacket found website via instagram an ordered in cream sizing was perfect a the service and delivery was extremely fast. I have passed on website details to others due to many compliments received . A black version would be great for work 😛
23 de fevereiro de 2025
False Advertising
Falsely advertising an item as the newer model but sending out older models then expecting buyers to pay to package the item to return it. I won't be mugged over, I'm not paying to fix incompetence.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Portwest Ireland - The Outdoor Shop
Hello Ciaran,
We do apologise for the incorrect image that was mistakenly attached to the product listed on our website, as well as the inconvenience this caused you.
Errors such as this do happen, as suppliers often update older product models without updating the barcode. We appreciate that you brought this to our attention and the error was corrected immediately.
We note you were offered a full refund, including a DPD courier service both ways, to amend this issue. We also note that you refused this offer, on the basis that you would have to repackage the product before collection from DPD.
Additionally, we note you have accepted a partial refund for the product.
Excellent PR
Staff very helpful when contacted for advice about jackets. When online order was placed, dispatch was immediate. Excellent PR 👍
29 de janeiro de 2025
Resposta da Portwest Ireland - The Outdoor Shop
Hi John,
Thank you for your kind words. We're pleased to hear that our team was helpful and that your order was dispatched quickly.
Providing excellent service is very important to us, and we appreciate your feedback. We look forward to assisting you again in the future.
All the best,
The Portwest Team
Seamless process.
Seamless process.
Quick turn around from order to delivery.
Will reorder in the future.
29 de dezembro de 2024
Resposta da Portwest Ireland - The Outdoor Shop
Hi Sinéad,
We appreciate your feedback. It's great to know your shopping experience was smooth and that your order arrived promptly.
We look forward to welcoming you back again.
All the best,
The Portwest Team
Fast delivery
27 de dezembro de 2024
Resposta da Portwest Ireland - The Outdoor Shop
Hi Catherine,
Thank you for your review. We're glad to hear your order arrived quickly. We appreciate your support and hope to serve you again soon.
All the best,
The Portwest Team
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