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The dress i ordered arrived and its made of nylon and it dosent look anything like the photo on the website. I cant get a full refund without sending back to China. The website is misleading...talking about a London Boutique and 2 sisters etc. Its a Chinese company. It is thoroughly awful.
Avoid this company. Bought some shoes originally priced at £80, on sale for £24. They arrived later than was promised & no joke, they are hideous. I checked the tracking & they were shipped from China. If I wanted cheap & nasty I could have got them elsewhere. Requested a refund & have been given a 20% refund as its too complicated for Pemberton Sisters to sort it out. Appalling.
This company is a SHAM. Don’t be fooled by the secure payment system and false positive reviews on their website ……it’s a complete fabrication.
I bought two pairs of shoes in mid May 2026…..payment taken from my bank BUT no order confirmation, followed by no delivery followed by complaint emails never replied. I won’t get my money back - which makes it deception.
Now disappeared from FB - am I surprised ? Not now, I only hope others do their due diligence before buying and take heed of the poor reviews here.
Avoid at all costs. I have reported this company to trading standards. Liars and scammers.
If I could give zero stars I would. I ordered a pair of mules from the company. Disgusting! False advertisement. Shoes arrived 10 days after ordering made from very cheap materials not suede as described. The shoes also had what can only be described as mould on them. Do not buy from this company not as it seems.
Do not be misled by fancy looking adverts and fake reviews. Woefully poor quality products which take forever to arrive and frankly, you will probably want to put them straight in the bin. Cheap and horrible. Avoid!!
I put in an online order for two pairs of shoes from this company advertising itself as a UK London-based family outfit with focus on eco-friendly shopping. Clearly this is a TEMU-like outfit from China. I have received half of my order 10 days later than promised the second pair is outstanding and the shoes are cheap materials over some sort of composite cardboard not worth the sale price paid much less the full price. Steer clear. This shop is not what it first appears to be.
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