The Pension Planner Opiniões 

407
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been putting off getting pension advice for a few years, but realized I needed to know what to do with some older, small pension plans. I looked at reviews of several IFA companies and de... Ver mais

Classificada 5 em 5 estrelas

Craig from Pension Planner couldn't have been more helpful and knowledgeable. He's really improved my understanding of pensions generally and specifically my own numbers. This service is exactly what... Ver mais

Classificada 5 em 5 estrelas

Shane Kao steered me through what felt like a pension minefield after my husband's death. He explained everything patiently and clearly. I felt a genuine care for me and my family. The written report... Ver mais

Classificada 5 em 5 estrelas

We chose the Pension Planner after consulting other financial advisors too. We felt that Nick offered advice that most suited our personal requirements. The charges were fair and upfront. We have be... Ver mais

Informações sobre a empresa

  1. Fundo de pensões
  2. também em
  3. Empresa de investimentos
  4. Fornecedor de planos de poupança reforma
  5. Serviço de gestão de activos
  6. Serviço de investimentos
  7. Serviço de pensões

Sobre The Pension Planner

Informação fornecida por diversas fontes externas

The Pension Planner was established in 2012 by Andrew Hursthouse and Nicholas Pratt in order to provide professional pension advice specialising in the post retirement market.

Between them, Andrew and Nicholas have over twenty years experience as Independent Financial Advisors.

We genuinely care about our clients, take pride in our work and always deliver on our promises.

It’s these simple but all important qualities together with our knowledge and expertise which helps differentiate us from the rest and ensures we build lasting and trusted relationships with our clients.

The Pension Planner

Escrito pela empresa


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

407 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(407)

14 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Using Redundancy to top up pension…

Unfortunately the advisor did not have a clue about redundancy payments and being able to use as a carry forward into the pension.
After several hours looking online I managed to sort it out myself.

12 de maio de 2023
Opinião espontânea
logótipo da The Pension Planner

Resposta da The Pension Planner

Dear Mr Slaney,
I am sorry to hear you didn’t get the response to your query with our company, we pride ourselves on our 99% 5* client reviews and strive to maintain the positive feedback we regularly receive. We are unable to locate your enquiry and none of our advisers have notes over a discussion with you and your experience back in May 2023 when you stated we were unable to provide the guidance you sought from our adviser team. As a co-director of the business, I would be more than happy to discuss this matter in person, please feel free to call our client service department on 0800 0787182 asking to speak with myself, Nicholas Pratt or my fellow co-director Andrew Hursthouse.

Classificada 5 em 5 estrelas

Lisa Ellaway - Financial advisor

I can fully recommend Lisa at The Pension Planner. She has guided me through the process of planning my future pension requirements without pushing me to make decisions and carefully explaining the options open to me. I am very satisfied with the help Lisa has provided and she has updated me regularly on progress once I had decided on setting up my future pension arrangements.

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Shane Kao and Chris Minter were extremely helpful as well as professional. I was totally confused as to where to start but have been supported throughout via video meetings and emails. Would thoroughly recommend.

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa Ellaway

Lisa Ellaway struck the perfect balance between being helpful and informative whilst not being pushy. We were open-minded about what direction to go in, and she provided us with the necessary data and professional judgement to be able to make decisions about the future.

4 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Shane's approach was gentle and…

Shane's approach was gentle and professional, not at all salesy, which made it very easy to deal with him. I'm very happy with the support he and Chris have offered. They respond very quickly to my queries and have handled everything admirably. Highly recommended.

20 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly, clear explanations and advice

The Pension Planner were recommended by a friend and I have also found Amy and the team very friendly, attentive, patient and clear in their explanations of my situation, my options and their advice.

1 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa-Jade Ellaway

Lisa was absolutely great very knowledgeable and totally understood my needs. I left everything to her and she called when she was supposed to, sent me regular updates on my case and chased the money down, my pension holder dragged their heels. Very happy with the service

2 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Impressed with service and advise.

I was impressed with the service and advise given, which enabled me to make informed decisions. From the start I was kept informed and given regular updates on how things were moving forward, which in turn allowed me to make plans for the future.

The only reason for 4 star review rather than 5 star is my dislike of using the zoom / teams platform for meetings. I would much rather be able physically sit down with a person when discussing important information.

17 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Confidence to deal with The Pension Planner

Lisa gave me the confidence to deal with The Pension Planner. I chose them based on online reviews. Lisa described a plan of action based on my circumstances. Enacted the plan. And dealt with my questions during the process. Would I recommend? - yes.

26 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Really can't speak highly enough of…

Really can't speak highly enough of this firm and it's Staff. Lisa Jade was brilliant throughout. Pensions are a minefiled for the layman but she went through everything clealy and in plain English. No question too stupid and very patient. Very easy process

18 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa has provided an excellent service

Lisa has provided an excellent service, she gave me plenty of time to explain about the policies I had and no pressure to purchase a different product. A lot of effort was put into evaluating my needs and ensuring I understood my options.

7 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent advice for a significant financial decision

I contacted the Pension Planner and was delighted to work with Lisa on looking at options for converting my pension pot (not particularly large by some standards) into income. She was extremely approachable, spent a lot of time really listening to me and took careful account of my assets, my needs and my risk profile in coming up with recommendations. Lisa was both friendly and professional. She was happy to meet in person or on Zoom which I liked. She answered all my questions promptly and I'm confident that she used both her experience and diligent current research to come up with the best options for me.
Professional financial advice such as this may seem expensive but it's worth every penny in my view.

4 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Pension investment advice

I reached out to The Pension Planner after checking their reviews and that they are FCA registered. I had pensions with two providers and with 6 working years left before retirement, I wanted the best advice on whether I should combine the two. I received advice and forward planning from Shane Keo and the team. This was in the form of several meetings and my options were clearly and simply explained. My pension pot has now been invested in a managed portfolio which will achieve the comfortable retirement I desire. The new portfolio offers way more flexibility when it comes to taking the pension, something I wasn't aware I didn't have with my existing products. I am very happy with the advice I received from The Pension Planner and would recommend them.

14 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

excellent service

Very quick response, Lisa listened to what we wanted, explained everything clearly and done everything we asked for.
would highly recommend.

9 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

100% recommend - thanks Shane!

I approached The Pension Planner in an exceedingly negative state of mind. One of my pension providers was unresponsive, uninterested and inept, and with a Guaranteed Minimum Pension element involved was asking me to go out to the market to obtain quotes which no-one would give me. As I needed an independent financial advisor I initially contacted several local companies who either never replied or were unwilling to take on my queries. I was somewhat concerned about using an IFA at the other end of the country, but when I contacted The Pension Planner I was blown away by their prompt response to my enquiry, it was just a matter of minutes before their admin acknowledged my email. Once I had explained my circumstances I was put in touch with Shane Kao, for which I am wholeheartedly grateful: he is personable, professional and extremely knowledgeable.

Shane patiently talked me through my pensions, savings and assets and I can honestly say that without his expert help I would have screwed up and taken the wrong decision regarding my pension options. Both he and Chris Minter have been proactive in following up with all parties involved and have kept me in the loop.

I hardly ever recommend any product or service save when it is exceptional. In the case of The Pension Planner my experience with Shane and Chris has been 100% positive.

16 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa was a true pleasure to deal with

Lisa was a true pleasure to deal with. She had the patience and knowledge to talk me through everything that she had analysed and then gave clear and consise options made recommendations for me going forward.

Before the call I was totally expecting the worse case scenario but really was pleasantly surprised. I felt much more hopeful for the future. Lisa put me at total ease.

Thank you soo much Lisa , you are the best! I will be 100% recommending you to anyone who needs advice.

15 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa Jade Ellaway

Lisa Jade Ellaway a FA with The Pension Planner. Thank you!
Why? She took the time to help, when many other companies had not even bothered to reply. Helping put the plans in place for a pension that was not the ordinary run of the mill.
Hard to find someone who will go the extra mile nowadays.

9 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Marvellous Experience

Personal approach and good understanding of what was achievable. Total pleasure to deal with and understanding of both my wife and my knowledge.

12 de junho de 2023
Opinião espontânea

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