Really helpful member of staff in the Bloomfield, Bangor, NI branch, who ordered a perfume for me online when it wasn’t available in store. Great price. Free delivery. Bonus sample perfume too!
A empresa respondeu
Localização
Alterar localizaçãoUNIT 32, BLOOMFIELD SHOPPING CENTRE, BANGOR, NORTHERN IRELAND, BT19 7HB BANGOR, NOTHERN IRELAND, IE
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Leia as opiniões dos outros
Super fast delivery and great item highly recommend. :-) unable to make into the store as was away when purchased. The staff in store in Bangor Co Down are also to recommend they are knowledgeabl... Ver mais
A empresa respondeu
Popped into Bloomfields (Bangor, NI) store today on a whim. Greeted by Emma who was extremely helpful and friendly! Thanks very much - ended up buying a gift set and got a few more deals along with so... Ver mais
A empresa respondeu
Hi the experience in the shop was 5 star and I was so happy to be able to choose a refill for my husband’s aftershave and have it delivered to the house . All was good until he opened his birthday... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
UNIT 32, BLOOMFIELD SHOPPING CENTRE, BANGOR, NORTHERN IRELAND, BT19 7HB, BANGOR, NOTHERN IRELAND, Irlanda
4,5
Excelente
30 opiniões
Pede aos clientes que escrevam opiniões
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Hi the experience in the shop was 5…
Hi the experience in the shop was 5 star and I was so happy to be able to choose a refill for my husband’s aftershave and have it delivered to the house .
All was good until he opened his birthday pressie and the box for the refill was really wet and the lid was full of the expensive aftershave. Very disappointing! My husband was very kind and didn’t make an issue said it was okay but I had paid £5 to have delivered quickly to the house and was very disappointed that my saving was in fact a loss and also my effort to safe on bottles was also not worth the effort.
I would appreciate a response .
Many thanks
Kathryn
30 de maio de 2025
Resposta da The Perfume Shop - Bangor 344
Hi,
We appreciate your feedback and are so glad you enjoyed the shop experience.
We're sorry the delivered refill box was wet and leaked aftershave, causing disappointment. We value your effort to save on bottles and regret that the delivery fell short of expectations. We'll review this to improve our service. If you would like further assistance, please pop in touch via email at reviews@theperfumeshop.com
The Perfume Shop
Resposta da The Perfume Shop - Bangor 344
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
No samples included
Products are in good condition. Order was delivered very quickly. But it wasn't any samples added to the order.
10 de fevereiro de 2025
Resposta da The Perfume Shop - Bangor 344
We appreciate your feedback and are glad to hear that you received your order quickly and in good condition. We understand your disappointment about the missing samples and apologize for any inconvenience this may have caused. We strive to provide a positive experience for all customers and will take your feedback into consideration for future orders.
Kind regards,
Sharain
Site was easy to use and my Boss Femme…
Site was easy to use and my Boss Femme arrived safely as expected. Thank you ❤️
7 de fevereiro de 2025
Resposta da The Perfume Shop - Bangor 344
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Using my Christmas Gift voucher…
Wanted to use a gift voucher and found it hard to pay online I emailed customer services stating my problem I got a very prompt reply clearly explaining how to use the gift voucher. A v0ery pleasant helpful reply
6 de fevereiro de 2025
Resposta da The Perfume Shop - Bangor 344
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Resposta da The Perfume Shop - Bangor 344
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Arrogant service
My husband tried to buy me perfume at Christmas. He asked for coco channel the young temp behind the counter gave him the wrong perfume. Even when questioned they said it was the only one.
After Christmas my husband took the perfume back to the shop to exchange it for the right perfume, this he was told by a permanent member of staff that the only channel perfume was No.5. She was arrogant and argumentative when my husband said that the perfume he wanted came in a black and gold box. She told him no it was this box! My poor husband left the shop embarrassed by this blonde staff member.
I took the perfume back myself. This was the 3rd visit for 1 bottle of perfume albeit a £145.00 bottle of perfume. I wasn't so easily embarrassed and although I got a sullen half hearted apology they didn't have the size I wanted in stock. We eventually ordered online. I now have the right perfume. No thanks to the Bangor shop. I can't imagine my husband will ever shop here again.
6 de janeiro de 2025
Helpful aand very pleasant staff who…
Helpful aand very pleasant staff who were prepared togo the extra mile tosatisfy an elderly gent’s wishes at hristmas.
19 de dezembro de 2024
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