I visited The Perfume Shop near Victoria Square in Belfast, and I had such a great experience. All of the staff were friendly and helpful, but I especially want to thank Ashleigh. We came in w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit UG13, 1 Victoria Square, BT1 4QG BELFAST, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Service at this level really makes a difference. Leah is a fantastic ambassador for the brand. She went above and beyond to help me with a product that wasn’t available in her store, proactively dir... Ver mais
A empresa respondeu
I came in to look for a gift for my husband. The advisors showed me lots of different options and we settled on one. They were really helpful. Gift wrapped the aftershave with a ribbon and a gift bag.... Ver mais
A empresa respondeu
Friendly staff, I visit the store to buy aftershave for my sons for Christmas Only a little disappointed that they didn’t offer the gift bag from perfume shop, they didn’t ask or mention the gift... Ver mais
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit UG13, 1 Victoria Square, BT1 4QG, BELFAST, Irlanda
4,6
Excelente
28 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I visited The Perfume Shop near…
I visited The Perfume Shop near Victoria Square in Belfast, and I had such a great experience.
All of the staff were friendly and helpful, but I especially want to thank Ashleigh. We came in with quite a small budget for perfumes, but she never made us feel rushed or uncomfortable. She was incredibly patient, took the time to show us each and every perfume, and helped us find the perfect fragrances within our price range. Even when we decided to spend a little over our original budget, she made sure we got the best value for our money.
Ashleigh was cheerful, professional, and genuinely cared about helping us. She even gave us some lovely freebies, which was a really thoughtful touch.
I honestly couldn’t fault the service. I’m extremely satisfied with my experience and would highly recommend this store. Thank you, Ashleigh, for making our visit so enjoyable
16 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service all round
ive always loved the perfume shop, the online service is great amd hood discounts and the physical stores have great customer service and the staff are always helpful in my area, never had a bad experience 10/10 👌
20 de março de 2026
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience shopping for my husband
I came in to look for a gift for my husband. The advisors showed me lots of different options and we settled on one. They were really helpful. Gift wrapped the aftershave with a ribbon and a gift bag. The staff were all lovely and attentive. Great shopping experience!
24 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Experience
Service at this level really makes a difference. Leah is a fantastic ambassador for the brand. She went above and beyond to help me with a product that wasn’t available in her store, proactively directing me to colleagues at nearby branches who were able to support.
Because of her effort and teamwork, I managed to purchase the three items I had been looking for. The entire experience felt seamless, supportive, and genuinely centred around the customer.
I’ll definitely return and would happily recommend the store to others.
10 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wgat a nice perfumefor a good price ,i…
Wgat a nice perfumefor a good price ,i would 100% reccomend .
3 de janeiro de 2026
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wrong bottle of men's perfume give even…
Wrong bottle of men's perfume give even though I showed the lady the actual bottle I wanted very annoyed giving the price of them.
15 de dezembro de 2025
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The staff were fantastic and really…
The staff were fantastic and really helpful.
25 de novembro de 2025
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Staff was very helpful
Staff was very helpful, and they offered to post my order as it wasnt very easy for me to get back to the store.
12 de novembro de 2025
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Wonderful shopping experience..thank you
Wonderful shopping experience..thank you
7 de novembro de 2025
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very helpful, polite and friendly
Had tried a few outlets for a perfume refill, staff was very helpful and made everything easy as it was a home delivery.
6 de outubro de 2025
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your review! We appreciate you.
Kind regards,
Sharain - The Perfume Shop
I was assisted by David and Clare very…
I was assisted by David and Clare very pleasant and helpful, I also got a discount happy days.
28 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
So helpful and informative
So helpful and informative, Enya let us smell all the perfumes so handy!
9 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
The lady who helped me today was…
The lady who helped me today was absolutely brilliant. An absolute credit to the store
9 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Really appreciate the help- very…
Really appreciate the help- very friendly staff. Love this shop. So nice to see that the sale is on and there are free gifts too.
8 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great customer service the staff are so…
Great customer service the staff are so lovely and friendly! Enya was so friendly and lovely when we got our wedding scents
8 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Resposta da The Perfume Shop - Belfast Victoria Square 221
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.