I have been a loyal customer at The Perfume Shop, Blackburn mall, for around 8 years. I always prefer to be served by Shenaz — she is pleasant, patient, and genuinely knowledgeable. Over the years she... Ver mais
Localização
Alterar localizaçãoUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Leia as opiniões dos outros
Shenaz served me! She was helpful, knowledgeable and very patient showing me loads of different types of scents, 100% recommend for anyone who doesn’t know exactly what they want! Fantastic service!
A empresa respondeu
Just to say a huge thankyou to Sam at the Blackburn store . She was very helpful . Calm and positive manner of buying givenchy sport for my partner . She got me a good price . Very attentive to wra... Ver mais
A empresa respondeu
Staff within the Blackburn Mall are absolutely amazing. So helpful and freindly, bit of an oopsie as the person who served me did not ask where I wanted delivery to but, that's my fault. I was ta... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Reino Unido
4,9
Excelente
99 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great customer service
great customer service, served by Lydine, helped us find exactly what we needed and was very friendly :))
16 de maio de 2026
Opinião espontânea
Years of trust, great service
I have been a loyal customer at The Perfume Shop, Blackburn mall, for around 8 years. I always prefer to be served by Shenaz — she is pleasant, patient, and genuinely knowledgeable. Over the years she has come to understand my taste well, and her recommendations are always reliable. A consistently good experience.
15 de maio de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Just to say a huge thankyou to Sam at…
Just to say a huge thankyou to Sam at the Blackburn store . She was very helpful . Calm and positive manner of buying givenchy sport for my partner . She got me a good price .
Very attentive to wrapping it and choosing my free gift and testers for myself. Which I love the Chloe one .. Definitely will come back to this store . Thankyou Sam
8 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love the customer service
I love the customer service, Asma was so welcoming and friendly with her beautiful smile and a very well presentation. I love all the perfume I tested.
9 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Shenaz -showed excellent…
Served by Shenaz -showed excellent service , very thoughtful, gave samples, showed a wide range of perfumes that were in price range
Not too busy-Served as soon as we walked in
9 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was serving fantastic service..
Asma was serving fantastic service... Made life easier and simple to pick the right gift. Thank you
9 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shenaz served me
Shenaz served me! She was helpful, knowledgeable and very patient showing me loads of different types of scents, 100% recommend for anyone who doesn’t know exactly what they want! Fantastic service!
7 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely Lucy from the Blackburn…
The lovely Lucy from the Blackburn Branch was so helpful. Very polite smiley. Very good customer service. An asset to the company. And a big shout to the rest of the ladies there. Marvellous, keep up the good work. Xx
7 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was very helpful definitely will…
Asma was very helpful definitely will be buying again
4 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was brilliant should get a raise x
21 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was fantastic.
Asma was fantastic in the Blackburn store really looked after us with love and care.. def recommend going to her again
20 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful and Friendly
Staff within the Blackburn Mall are absolutely amazing. So helpful and freindly, bit of an oopsie as the person who served me did not ask where I wanted delivery to but, that's my fault.
I was talking to another member of staff so she did not want to interrupt which I find to be patient and kind.
Price is spot on, they even ensured I was signed up to their card so I got a discount. 10/10 ladies i will be back for yet more help and very vague descriptions for you to decipher soon!
28 de março de 2026
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Eileen andAsma.
Great service Eileen andAsma.
Got such a good deal with my perfumes
16 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came to the Store earlier today to…
Came to the Store earlier today to check out some new aftershaves and a perfume from my wife, came away with some prices and brilliant recommendations
The store was really clean and welcoming and Asma and Eilleen are a credit to the store
16 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam & kenzie was patient with me today…
Sam & kenzie was patient with me today & offered me the beat products & a good price. Very good customer service from them both. I'll be back to shop in this store again, such a nice welcome thank you guys
15 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
i came in today and i received such a amazing customer service
i came in today and i received such a nice welcome from asma and kenzie, they helped me decide what u wanted and they were so lovely. definitely recommend coming down here.
13 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma and kenzi was so lovely and very…
Asma and kenzi was so lovely and very helpful. Best customer service i've received💗
13 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from asma she’s such a…
Great service from asma she’s such a beautiful lady very helpful and respectful would recommend going to her she’s genuine so sweet thank you asma🩷
13 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help from Shenaz at the Perfume Shop
Shenaz was absolutely fantastic at the perfume shop, really welcoming and enthusiastic from the moment I walked in. She had great knowledge of the different fragrances and took the time to understand what I was looking for. Thanks to her help, I was able to pick the perfect gift for my wife. Really appreciated the help!
8 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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