I wanted to purchase perfume in store in Braintree Freeport but it wasn't available, the lady who served me was very helpful, she put in an order and had it delivered to my address, which only took a... Ver mais
Localização
Alterar localizaçãoUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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Leia as opiniões dos outros
We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... Ver mais
A empresa respondeu
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Ver mais
A empresa respondeu
Very lovely customer service would come and shop again Sindy was very helpful.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Reino Unido
4,9
Excelente
258 opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
very happy with the customer service
very happy with the customer service
Served by sam
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service from summer at Braintree…
Great service from summer at Braintree store
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was very helpful and welcoming
Sam was very helpful and welcoming, will definitely call in again 😊
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was attentive
Sam was attentive, helpful and not pushy.
Good knowledge of the products.
Assisted us with promotion offers.
Great range available too
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
We was served with Sam
We was served with Sam, he was so helpful and we managed to get what we wanted, very pleased - thanks
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Hi served by Sam,was very helpfull with…
Hi served by Sam,was very helpfull with me and my wife to choose some lovely fragrance,would recommend 👍
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Kellie in the Braintree store
Kellie in the Braintree store has been absolutely brilliant. I came in with no sense of smell looking for a gift for my partner and I must be her most difficult customer but she has been so patient and nice to me. I walked away with the perfect gift!!
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Helen is a credit to the team
Helen showed me through all the smells I was after and made sure I was well tended to
Thank-you for a great experience
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel
Rachel, is very helpful has helped me most times I’ve visited without an issue! Very friendly and knows her stuff!
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was amazing has great customer…
Rachel was amazing has great customer sevjces skills would strongly suggest popping in to see her
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was amazing
Rachel was amazing, very patient in helping me pick a new perfume! 10/10 service! Thankyou
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I am happy with your service
I am happy with your service
Thank you
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very well priced arfter shave
Very well priced arfter shave, polite and helpful workers and a good overall shop
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was very polite and made me feel…
Rachel was very polite and made me feel very welcome
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
amazing help with choosing the…
amazing help with choosing the fragrance and very patient. helen was very helpful
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hey,
Thanks for your review! We appreciate you.
The Perfume Shop
Excellent service from Helen today
Excellent service from Helen today, didn’t have what I wanted in stock but sorted a home delivery for me completely hassle free!
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your feedback. I am so glad to hear you received 5* service from Helen in our Braintree store. It's lovely to hear and thank you for choosing us to shop with. We appreciate you.
The Perfume Shop
Helpful and friendly staff and good…
Helpful and friendly staff and good deals on perfume. Helen was very knowledgeable and helpful.
19 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Lovely service by Sindy
Lovely service by Sindy, finished with the perfect gift wrap.
18 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Great shopping experience
Great shopping experience. Sindy was very helpful.
18 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
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