The Perfume Shop - Braintree Village 382 Opiniões 

129
•
TrustScore: 5 em 5

4,9

Unit 63, Braintree Village, CM77 8YH Braintree, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went to the Braintree freeport store today and had a great experience chatting about fragrances old and new with Sam. His knowledge is beyond extensive. Thank you Sam

A empresa respondeu

Classificada 5 em 5 estrelas

We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !

A empresa respondeu

Classificada 5 em 5 estrelas

The young gentleman knew his stock and as always went above and beyond with his level of service. Took the time to explain value for money with different volumes.

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de fragrâncias e aromas
  5. Fornecedor de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 63, Braintree Village, CM77 8YH, Braintree, England, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(129)

35 543 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you Amber

Thank you Amber, great service today!

28 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Nice staff

Nice staff, got the product we wanted

17 de junho de 2026
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service from The Perfume…

Excellent service from The Perfume Shop. My order arrived quickly, was well packaged, and exactly as described. The prices were competitive and the whole shopping experience was smooth and hassle-free. I’m very pleased with my purchase and would happily order from them again. Highly recommended!

10 de junho de 2026
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent

Excellent, very helpful sales woman. Order placed and delivered one and a half days later. Superb. I shall use this service again.

26 de maio de 2026
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Braintree store

Braintree store - blown away by the service from Kelly and Sam, went above and beyond to help and were so knowledgable and helpful. You’ve made a customer for life! Thank you lovely people x

16 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great service in shop

Great service in shop, speedy delivery.

4 de maio de 2026
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Sam the shop assistant was extremely…

Sam the shop assistant was extremely helpful and pleasant.
Although my preferred perfume was out of stock I was emailed as soon as it arrived.
Thank you Sam

26 de março de 2026
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Lovely branch with very friendly and knowledgeable staff

I’ve visited this branch a number of times and every time I go I’m met with very helpful staff, especially Amber. She now knows how much of a fan of Marc Jacob’s I am and goes out of her way to make me feel welcome and help me when I need it. The store has recently relocated, only about 50m away, and is larger. It has a wide de range of fragrances for both men and women.
It won’t be long before I’ll be going back to add to my collection 🤭

7 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing customer service from Cyan &…

Amazing customer service from Cyan & Sam. Super helpful, friendly & really went out of there way to help my mum. Made her birthday extra special 🥰

20 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Braintree Village 382

Resposta da The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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