Im very grateful to kacey and lewis for telling me about the members discount before my purchase which saved me enough money to buy medication for my youngest son, thank you very much again to the sta... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoCabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB
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Leia as opiniões dos outros
Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... Ver mais
A empresa respondeu
I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... Ver mais
A empresa respondeu
Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, Reino Unido
4,6
Excelente
86 opiniões
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Amazing staff
I just wanted to say a huge thank you to Louise and Clodah at The Perfume Shop in Cabot Circus, Bristol. They were both so lovely and unbelievably helpful during mine and my daughter’s visit. Their knowledge, patience, and genuine kindness. Nothing was too much trouble, and they went above and beyond to help me and my daughter find exactly what I was looking for. Customer service like this is rare these days—absolute stars! Thank you again, Louise and Clodah!
5 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you so much for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you and your daughter were able to find exactly what you were looking for with the help of our team members. We are grateful for your kind words about their knowledge, patience and genuine kindness. We hope to see you both again soon!
Many thanks,
Jasmyn
What a great shopping experience.
What a great shopping experience.
Renee and Oman (sorry if I got it wrong) at the Bristol branch in Cabot were so helpful!! I was after a very specific thing which they efficiently helped me find.
Definitely coming back to the same branch.
4 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
We're so glad to hear you had a positive shopping experience! It's wonderful to know that our team members were able to help you find exactly what you were looking for. We appreciate your kind words about Renee and Oman and we will be sure to pass your compliments along to them. We look forward to welcoming you back to our Bristol branch soon.
Kind regards,
Jasmyn
The Perfume Shop - Cabot Circus, Bristol!
I went to this location not knowing exactly which "scent" I wanted other than one that would last once I sprayed it. I was greeted by Laura who couldn't have been more professional and understanding as we traweled through a number of scents until we settled on a Givenchy scent. To finish it was the most pleasant time I'd spent in a shop and shelling out nearly £100 - it was worth it!!!
4 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you for your kind review! We are so happy to hear that you had a positive experience at our location. We strive to provide our customers with a welcoming and helpful environment and it sounds like Laura did a fantastic job in assisting you with finding the perfect scent. We appreciate you taking the time to share your experience.
Best wishes,
Jasmyn
Outstanding Customer Service!
I had an amazing experience at The Perfume Shop in Cabot Circus. Renee was incredibly helpful, friendly, and knowledgeable. She took the time to understand my preferences and guided me in choosing the perfect fragrances. She also helped me set up my own account, making the whole process smooth and hassle-free. Her excellent customer service truly made my shopping experience enjoyable. Highly recommend both the store and Renée for anyone looking for the best fragrance advice!
29 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you were able to find the perfect fragrance with the help of our team member. We hope you enjoy your new fragrance and look forward to welcoming you back soon!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing customer service from Louise
Amazing customer service from Louise
19 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Kacey and Laura went the extra mile…
Kacey and Laura went the extra mile with patience and kindness so I could please my wife. One of the best customer services I had in the perfume shop
12 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Paige was absolutely phenomenal
Paige was absolutely phenomenal. Very helpful and lovely.
I will always come to this branch.
The perfume shop Bristol
11 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The best customer service ever!
I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes to fragrances. They took the time to understand what I was looking for, guided me through different scents, and made sure I found the perfect one without any rush. Their friendly and knowledgeable service truly stood out. Also I appreciated the little extras like free samples and gift-wrapping. Excellent customer service—I’ll definitely be coming back! Thank you girls 😃
5 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Mrs Maria
Mr Orion at the perfume shop Cabot circus Bristol made my experience great by making sure myself and my husband shop the right perfume.
3 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Renee from Cabot Circus was brilliant
Renee from Cabot Circus was brilliant. I was in a dilemma of what to buy and she was very patient/helpful for me and also it was a pleasant service to go with the lovely smile aswell.
19 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bristol 229
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
It was well packed and I got two…
It was well packed and I got two samples 🎊🎊🎊. The Lancôme fragrance is a must have 😩😩😩
24 de janeiro de 2025
Elynah from Bristol Cabot Circus store…
Elynah from Bristol Cabot Circus store was absolutely brilliant. She helped me choose two new perfumes and was very approachable and friendly. She helped me choose and let me test a lot of different ones to make sure I was happy. I will definitely be coming back for more. Brilliant service. Thank you Elynah
31 de janeiro de 2025
Opinião espontânea
I just wanted to take a moment to thank…
I just wanted to take a moment to thank Elynah and Lou for there exceptional service today. They was so friendly, understanding, and genuinely eager to help me with my issue. It’s rare to come across someone so dedicated to ensuring customers feel valued
28 de janeiro de 2025
Opinião espontânea
very good and nice
3 de janeiro de 2025
Resposta da The Perfume Shop - Bristol 229
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I had to do some last minute Christmas…
I had to do some last minute Christmas Shopping and found myself in the Perfume Shop (Cribbs Causeway, Bristol) because Harrods Beauty hadn’t opened. I am SO pleased to say that the service I received from the staff at The Perfume Shop was outstanding. Nicole was incredibly, helpful, knowledgeable and kind. She spent lots of time explaining everything to me and wrapped up my presents beautifully. I was completely frazzled when I entered the store and both members of staff had somehow created an atmosphere of calm. Nicole was a complete star, it was the best shopping experience I have ever had, Nicole deserves a medal or some sort of accolade. Thanks so much
19 de dezembro de 2024
Opinião espontânea
Nice perfume
1 de dezembro de 2024
Excellent
Been buying from the perfume shop for a while now. Great service and products.
29 de novembro de 2024
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