Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
A empresa respondeu
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
A empresa respondeu
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, Reino Unido
4,9
Excelente
153 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks Niamh for the beautiful service👍
30 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
She is very polite. Good customer service
She is very polite. Have a es
26 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
Went to get gift and Lin provided great customer service. Quick and easy. Very happy with my purchase
12 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
From start to finish really good
From start to finish really good service. Nieve that served me was very helpful and is an absolute credit to the company. That was in Buchanan galleries store.
11 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Diane was very friendly
Diane was very friendly, knowledgeable and helpful
11 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Manager is fantasic
Diane was absolutely fantastic with her service amd knowledge of products. Her manner was extremely friendly and helpful. Will definitely be back to this store in future for 5 star service
4 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Diane was very helpful I knew nothing…
Diane was very helpful I knew nothing and she helped walk me through my options and pick the right scent
3 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Great staff
I came today to get a few perfumes and the young lady there was an absolute delight. Lauren was very patient with me while helping me choose the scents that I liked and made my whole experience happy. I'll be sure to come again to this branch just for the experience again.
29 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Amazing customer service from Harley
Amazing customer service from Harley, helped us to find a birthday gift and went over and above! Will definitely be back.
28 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
The team in there are lovely
The team in there are lovely! Dianne helped us out picking a perfume, she was so helpful and kind!
25 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Resposta da The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Diane was lovely with great customer…
Diane was lovely with great customer service with a smile and made my daughter smile with our purchases
25 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Great customer service lady was very…
Great customer service lady was very helpfully pleasant amber x
21 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very fast and good service from amber
Very fast and good service from amber
20 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Phenomenal staff and experience
Linda was a brilliant help, knew exactly the kind of aftershave I was after and provided excellent customer service!
19 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Resposta da The Perfume Shop - Buchanan 60
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
A great experience in Glasgow.
Diane was very friendly, professional and helpful. I also really liked the shop and it's got a lot of good aftershave.
13 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Lovely service
The ladie who service me was very helpful and so nice and not pushing and I would go back and recommend to people about the shop. Diane xxx
13 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Buchanan 60
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Resposta da The Perfume Shop - Buchanan 60
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.